Mercure Tangerang Centre

Hotels
Mercure
10 (178 reviews)
Ji Mh Thamrin No 5 Cikokol Tangerang Banten , Tangerang , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Attractive location concerns

Categories

Cleanliness
10
The cleanliness was mentioned negatively, with dirty towels and unfilled bathroom supplies.
Service
10
The staff was described as very friendly and accommodating throughout the stay.
Location
10
The hotel is situated in an unattractive area with limited nearby amenities.
Room Quality
10
Rooms were comfortable, although some mentioned issues with cleanliness.
Amenities
10
Amenities like the pool area and breakfast offerings were generally appreciated.
Value for Money
10
Overall value felt adequate, with satisfactory experiences despite some issues.
Food and Beverage
10
Food was deemed adequate but not particularly exciting.
Overall Experience
10
Despite some shortcomings, the experience was generally positive due to staff and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:37

Property Description

Luxurious Accommodation with Modern Amenities

Mercure Tangerang Centre, a 4-star hotel in Tangerang, offers a premium stay experience just 14 km from Indonesia Convention Exhibition. Guests can enjoy the outdoor swimming pool, fitness centre, and restaurant during their stay. The hotel also boasts a bar for relaxation.

Convenience at Your Fingertips

With a 24-hour front desk, airport transfers, room service, and free WiFi, Mercure Tangerang Centre ensures a hassle-free stay for all guests. Each room is equipped with air conditioning, a safety deposit box, and a flat-screen TV for ultimate comfort.

Prime Location for Exploring

Conveniently located near Central Park Mall and the National Museum of Indonesia, this hotel is the perfect base for exploring the area. Soekarno-Hatta International Airport is just 11 km away, ensuring easy travel arrangements.

Ready to experience luxury and convenience? Book your stay at Mercure Tangerang Centre now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 178 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
MUHAMMAD HAZIM solo_traveller sg
9
2026-06-16 via Nuitee
T
Taras solo_traveller ua
10
2026-06-14 via Nuitee
Сергей solo_traveller ua
10
2026-06-14 via Nuitee
S
Saif Ullah solo_traveller ae
8
2026-06-12 via Nuitee
J
Joanne couple za
8
Bring earplugs!! The local mosque is close and they have announcements from about 3:30-6:30am each morning. This is not
Pros:

Lovely building, nice sized rooms

Cons:

Loud announcements from 3:30am each morning

2026-06-04 via Nuitee
K
Kadek couple id
10
2026-05-31 via Nuitee
M
MUTLAQ couple sa
2
كانت الغرفه صغيرة جدا والحمام نظامه سيء
Pros:

لاشي أعجبني

Cons:

الغرفه كامله

2026-05-31 via Nuitee
T
turki5581 solo_traveller sa
10
2026-05-31 via Nuitee
G
Ghareeb family_with_children sa
2
Pros:

The location

Cons:

I booked one night but couldn't sleep because of the motorcycle noise. Very loud as the hotel by the road.
I was on a high floor

2026-05-30 via Nuitee
S
S3582MJahmadb Friends getaway
2
Less employee bad service
Pros:

Very disappointed with the service at this hotel. Even for a simple welcome drink, I had to wait almost 30 minutes without any clear explanation. It is unbelievable that such a large hotel seemed to have only one staff member handling many guests at the same time, making everything slow and unorganized.

The overall stay felt uncomfortable because the service was clearly not prepared to handle guests properly. Management seriously needs to add more staff and improve the service system so guests do not have to wait that long for something so simple. The building and location may be good, but the service quality definitely needs major improvement.

2026-05-28 via Tripadvisor
C
Chiba family_with_children au
9
Nice experience
Pros:

Great customer service from staff.

Cons:

Room size a little bit tight for space.

2026-05-27 via Nuitee
M
Malkan solo_traveller hk
1
Below average, it is poor
Pros:

I’m vegetarian & there is no much option for me except bread & milk

Cons:

Some more options for vegetarian meals include would be great

2026-05-26 via Nuitee
S
Seaside14251160099 Family
10
Staycation bareng keluarga
Pros:

Happy sekali bisa merasakan hangatnya staycation di @mercuretangerangcentre dengan view yang sangat cantik, kamar yang nyaman, makanan enak enak dan staff nya juga ramah🥰

Hotel ini merupakan hotel baru dengan design
modern, kids friendly, pelayanan yang ramah, lokasinya yang strategis dekat dengan pintu Tol Jakarta Merak, Summarecon Mall Serpong, Jakarta Premium Outlet, dan Living World

Turn your family getaway into a joyful adventure with our Holiday Saver offer at Mercure Tangerang
Centre!
Stay with us and enjoy:
- Daily Buffet Breakfast
- 10% off Spa Treatments for Adult
- 15% off Kids’ Spa – because little explorers deserve pampering too
- Hop Into Fun! Rabbit Feeding Experience for Kids
- 1 Voucher for Unforgettable Kids’ Activities
Adventure, relaxation, and family memories—all in one stay!
Booking melalui aplikasi and website all.com

@mercuretangerangcentre
@mercuretangerangcentre
@mercuretangerangcentre

#mercuretangerangcentre #hotel #family #staycation

2026-05-25 via Tripadvisor
M
murat family_with_children tr
7
2026-05-20 via Nuitee
C
Culture54994202188 Business
10
Pleasure
Pros:

Excellent stay in tangerang!

2026-05-06 via Tripadvisor
G
Gary couple au
6
Very average for a Mercure Hotel
Pros:

Lay out was good

Cons:

Meals below average for cost.

2026-04-14 via Nuitee
N
Navigate52397308471 Family
10
excellent service
Pros:

i have stayed at this hotel, the staff really helpfull and good, especially Gresya, she helped me to order taxi, etc. for breakfast its good, no reason to dont come here, ill be right back Mercure!!

2026-03-26 via Tripadvisor
Y
Yery solo_traveller id
10
2026-03-19 via Nuitee
R
Ratna solo_traveller us
7
2026-03-04 via Nuitee
علي couple sa
8
روعه بس مساحاته ضيقه
Pros:

النظافه وودودين جدا وكان قريب من المكان الي ناوي ازوره

Cons:

ضيق الغرفه نسبيا لكن جدا نظيفه واثاث ممتاز

2026-01-27 via Nuitee