Jaz in the City Vienna

Hotels
•
Jaz
9 (11824 reviews)
Windmühlgasse 28 , Vienna , AT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Cons:
Cleanliness issues
Room size and maintenance concerns

Categories

Cleanliness
7.5
Several comments about the maintenance and cleanliness issues, including problems with the shower and towels.
Service
10
Consistent praise for the friendly and helpful staff across multiple reviews.
Location
10
Many reviews highlight the hotel's excellent location near public transport and tourist spots.
Room Quality
8.5
Mixed sentiments regarding room quality, with some comments praising the size while others mention issues.
Amenities
9
Emphasis on unique amenities such as the rooftop bar and in-room record players.
Value for Money
8.5
Comments indicate some concerns about costs relative to experiences, particularly with parking.
Food and Beverage
9
Breakfast received generally positive feedback but with minor complaints about availability.
Overall Experience
9.5
Overall positive experiences noted, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:27

Property Description

Modern Amenities
Step into luxury at Jaz in the City Vienna, where a fitness centre, sauna, and nightclub await to elevate your stay. The sleek design and contemporary features promise a comfortable and stylish experience for all guests.

Culinary Delights
Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable array of dishes and drinks to satisfy your cravings. Start your day right with a buffet or American breakfast that will energize you for exploring the vibrant city of Vienna.

Convenient Location
Located within walking distance of iconic landmarks such as Vienna State Opera and Kunsthistorisches Museum, our 4-star hotel provides the perfect base for your Austrian adventure. With round-the-clock assistance and multilingual staff, we ensure a seamless and memorable stay for every guest.

Book your stay at Jaz in the City Vienna now to experience luxury and convenience in the heart of Vienna.

Important information:

-please note that when booking more than 5 rooms, different policies and additional supplements may apply.
- Please note the chairbed is only for children up to 12 years in Backbeat Suite Room and Off Beat Loft Room.
- For older children is a connecting room recommened.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9
Based on 11824 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
G
Gabriela • family_with_children • li
9
Toll, gerne wieder!
Pros:

Lage, moderner Stil, tolle Betten

Cons:

kein geschlossenes Badezimmer

2026-09-19 • via Nuitee
G
guenther • solo_traveller • at
9
cool and hip place in vienna!
Pros:

stile, location and the nice staff are thd hightlights

Cons:

the smart tv system was a horror! traveling with a kid if that does not work! but not a dealbreaker

2026-09-19 • via Nuitee
M
Meital • solo_traveller • il
9
Pros:

צוות מצוין, מיקום מעולה, מיטה נוחה. .

Cons:

המים לא מספיק חמים במקלחת

2026-09-19 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-09-19 • via Nuitee
M
Miguel • couple • ar
10
2026-09-19 • via Nuitee
N
Natalie • solo_traveller • us
5
Pros:

Convenient location.

Cons:

It is quite common these days for hotels to give you the option to opt out of daily laundry changes to save the planet. Just coming from Taiwan a few days before this stay the entire country has outlawed disposables in hotels (although they will provide an item if you forgot it). This hotel, however opts out of daily CLEANING of your room. I stayed for two nights. No one comes and makes your bed. Worse yet, they don't sweep, mop or vacuum the non-carpeted floors. I found it absolutely disgusting that the dirt of Vienna is carried in on your shoes, then into bed stuck on your bare feet. They don't provide slippers, flannels/wash clothes or mats for slippery wet floors and shower bottom. I would rather sleep in a clean room/bed that have a stereo on the room where I could borrow from a thin choice of albums in the lobby. BTW...I asked about having my floors swept as I came in on a rainy, muddy day and the clerk smirked and said they didn't do that...in case someone thinks misunderstood.

2026-09-19 • via Nuitee
P
Philipp • couple • at
8
2026-09-19 • via Nuitee
R
Rodríguez Gundín • extended_group • es
9
2026-09-19 • via Nuitee
S
Silvia • solo_traveller • it
8
Buono nel complesso
Pros:

Posizione, roof top restaurant , camera grande e silenziosa

Cons:

Il fatto che organizzino le pulizie ogni due giorni e su richiesta

2026-09-18 • via Nuitee
A
Ahmad • couple • eg
5
Wierd stay
Pros:

Parking

Cons:

Its not convenient none comfortable

2026-09-18 • via Nuitee
Z
Zoran • solo_traveller • sg
10
Great accommodation in very nice part of Vienna, amazing staff and record players in every room.
Pros:

The location of the hotel could not be any more convenient; near to the subway station, bars and restaurants. The room was cozy, quiet and very clean and the fitness club was well equipped. The breakfast atmosphere is really unique and fun.

Cons:

To have slippers in the room.

2026-09-18 • via Nuitee
E
Emmanuelle • couple • fr
9
Déco originale
Pros:

Très bon emplacement pour visiter Vienne depuis cet hôtel original sur le thème de la musique. Le quartier est agréable avec de nombreux restos et à proximité des musées. La chambre était super. Nous avons apprécié la disposition de la salle de bains et la balancelle.

Cons:

Expérience désastreuse dans le rooftop bar, où la serveuse a refusé de nous accueillir 2 fois. La 2e fois j'ai insisté car on voyait bien qu'il restait de la place. Elle a tardé à prendre notre commande et ne l'a jamais confirmée... si bien qu'on a attendu 45 mn pour un gin tonic qu'on a dû réclamer une deuxième fois. Franchement, la vue ne valait pas tant de peine.

2026-09-18 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

Fun, cool design, great location

2026-09-18 • via Nuitee
D
Dagmar • family_with_children • at
8
2026-09-18 • via Nuitee
A
Ahmad Taufik • extended_group • ch
6
The location was good but a bit too loud visually for my style.
Pros:

The location and how new the hotel is also the option to pick up some records and play it in your room.

Cons:

Too much stimulation and colours on interiors for my style.

2026-09-17 • via Nuitee
O
Olga • couple • il
10
Perfect location, perfect design, perfect service
Pros:

The location is perfect, walking distance to all important spots. The hotel is modern, well maintained, the rooms was spotless clean

2026-09-17 • via Nuitee
S
Sabine • couple • de
8
Für ein vernünftiges Wochenenden ein gutes, zentral gelegenes Hotel 👍👍👍
Pros:

Sehr zentral gelegen 👍
Personal sehr freundlich, allgemein alles in Ordnung.

Cons:

Frühstücksraum für meinen Geschmack zu düster und nicht gemütlich / ist aber Ansichtssache. Im Zimmer gibt es für ein Wochenende Platz für Kleidung, einen Schrank gibt es nicht. Handtuchhalter an der Dusche wäre gut.

2026-09-17 • via Nuitee
P
Petra • family_with_children • at
10
Pros:

Sehr freundliches Personal,super lage,gemütliches Zimmer

Cons:

alles top

2026-09-17 • via Nuitee
D
Davor • family_with_children • hr
10
2026-09-17 • via Nuitee
M
Manon • couple • ca
10
Pros:

Tout était parfait

Cons:

Rien

2026-09-17 • via Nuitee