Jaz in the City Vienna

Hotels
•
Jaz
9 (11824 reviews)
Windmühlgasse 28 , Vienna , AT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Cons:
Cleanliness issues
Room size and maintenance concerns

Categories

Cleanliness
7.5
Several comments about the maintenance and cleanliness issues, including problems with the shower and towels.
Service
10
Consistent praise for the friendly and helpful staff across multiple reviews.
Location
10
Many reviews highlight the hotel's excellent location near public transport and tourist spots.
Room Quality
8.5
Mixed sentiments regarding room quality, with some comments praising the size while others mention issues.
Amenities
9
Emphasis on unique amenities such as the rooftop bar and in-room record players.
Value for Money
8.5
Comments indicate some concerns about costs relative to experiences, particularly with parking.
Food and Beverage
9
Breakfast received generally positive feedback but with minor complaints about availability.
Overall Experience
9.5
Overall positive experiences noted, with room for improvement in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:27

Property Description

Modern Amenities
Step into luxury at Jaz in the City Vienna, where a fitness centre, sauna, and nightclub await to elevate your stay. The sleek design and contemporary features promise a comfortable and stylish experience for all guests.

Culinary Delights
Indulge in a gastronomic journey at our on-site restaurant and bar, offering a delectable array of dishes and drinks to satisfy your cravings. Start your day right with a buffet or American breakfast that will energize you for exploring the vibrant city of Vienna.

Convenient Location
Located within walking distance of iconic landmarks such as Vienna State Opera and Kunsthistorisches Museum, our 4-star hotel provides the perfect base for your Austrian adventure. With round-the-clock assistance and multilingual staff, we ensure a seamless and memorable stay for every guest.

Book your stay at Jaz in the City Vienna now to experience luxury and convenience in the heart of Vienna.

Important information:

-please note that when booking more than 5 rooms, different policies and additional supplements may apply.
- Please note the chairbed is only for children up to 12 years in Backbeat Suite Room and Off Beat Loft Room.
- For older children is a connecting room recommened.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

9
Based on 11824 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
N
Noy • couple • il
7
2026-10-14 • via Nuitee
M
May • couple • il
10
Cons:

The air conditioner didn’t work so well in cold mode

2026-10-14 • via Nuitee
F
Frau Helga Steinberger • solo_traveller • at
9
2026-10-13 • via Nuitee
M
Marko • solo_traveller • ca
3
Pros:

The location was great, room was clean and the breakfast was great.

Cons:

The air conditioning DOES NOT WORK or they purposefully turn off the cooling. There was air blow but it was clearly not chilled.
There is no thermostat but a simple +/- degree Celsius (see attached photo). They claim that you can adjust the temperature and the +/- refers to the ambient temperature outside. I estimate that my room temperature was 25-26C inside but because of no thermostat I can’t be sure. Their decision to have that system is deliberate so they can throttle your cooling/heating and save energy.

I asked them to turn it on and they said “that’s how European AC is”. They suggested I open the window but sadly the window only opens 10cm (see picture). I asked them to send someone to remove the safety part so I can open it fully and they once again lied that Austrian rules demand windows be open like that so that people don’t kill themselves.
So I had to sleep with the window open and be awoke every 0600 because of outside noise.

I short it temperature control is important for you do not book this hotel. Their system is deliberately set up this way.

2026-10-13 • via Nuitee
C
Cannellino • couple • ch
6
Pros:

Sehr freundliches Personal

Cons:

Am Abend keine Möglichkeit zum in Ruhe essen nur in der überlauten Rooftop Bar.

2026-10-13 • via Nuitee
B
Brett • couple • gb
10
Would recommend this hotel to anybody
Pros:

Hotel is in a fantastic location for exploring the city of Vienna. Staff were very friendly and so helpful. Decor is cool and the rooftop bar is a brilliant place to enjoy a drink after a day of sightseeing. The view is great too. Can not fault the hotel at all.

Cons:

Nothing

2026-10-13 • via Nuitee
Z
Zeynep • solo_traveller • tr
10
2026-10-13 • via Nuitee
A
András • couple • hu
8
2026-10-13 • via Nuitee
C
Clare • solo_traveller • gb
10
2026-10-13 • via Nuitee
A
Audrey • solo_traveller • fr
9
2026-10-13 • via Nuitee
D
Dionysios • solo_traveller • gr
10
2026-10-12 • via Nuitee
K
Karakoç • couple • tr
8
2026-10-12 • via Nuitee
M
Martin • solo_traveller • ch
10
Ich komme wieder
Pros:

Grösse des Zimmers

Cons:

Baulärm am Morgen

2026-10-12 • via Nuitee
M
Mercedes • family_with_children • ch
4
Pros:

Das Frühstück war gut und auch das Personal war sehr gut. Die Bar war hervorragend.

Cons:

Die Klimaanlage ist ein keine Klimaanlage. Zwischen Bar und Balkon gibt es keinen Sichtschutz, sehr unangenehm.
Das nicht saubermachen aus Klimagründen finde ich einen Witz. Denn der Preis ist deshalb nicht weniger.

2026-10-12 • via Nuitee
K
Katrin • couple • ch
9
Wir haben uns sehr wohl gefühlt und können das Hotel weiterempfehlen
Pros:

Die Dachterrasse und das Ambiente

2026-10-12 • via Nuitee
H
Hon Wing • solo_traveller • at
10
Pros:

City nah

Cons:

Nix

2026-10-12 • via Nuitee
R
René • couple • de
9
Pros:

Ausgezeichnete Lage und stylisches Hotel

Cons:

W-LAN Nutzung nur durch Anmeldung an „H Rewards“ Bonusprogramm möglich. Zudem ist das Lichtkonzept nicht durchdacht, da Bad- und Wohnbereich nicht separat steuerbar sind.

2026-10-12 • via Nuitee
L
Leonardo • family_with_children • br
8
Ótimo local para quem gosta de música!
Pros:

Localização ok. Não é tão perto das atrações principais mas, é possível ir a pé, em cerca de 20 minutos.
Quarto bom. Atendimento muito bom!
Hotel legal para jovens e quem gosta de música.
Um pouco barulhento pra quem não gosta pois tem um bar com balada no térreo do hotel.

Cons:

Preço. Poderia ser mais barato pra ter um custo X benefício melhor!

2026-10-12 • via Nuitee
J
Johann • solo_traveller • at
10
Pros:

Super Lage schönes Design Super essen und trinken Super Mitarbeiter

2026-10-12 • via Nuitee
G
Gianni • couple • it
8
2026-10-11 • via Nuitee