Universal Hotel Laguna

Hotels
•
Universal Beach Hotels
8.6 (58 reviews)
Carrer Costa i Llobera , Canyamel , ES
+34 971 84 10 73
[email protected]

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Children allowed

Facilities

Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Exercise/lap pool
Japanese garden
Swimming nearby
Beach club nearby (surcharge)
Beach toys
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Elevator broken

Categories

Cleanliness
7.99
Fahrstuhl kaputt indicates potential issues but not specifically cleanliness.
Service
9.46
Very friendly staff and helpful with restaurant bookings.
Location
9
Lage direkt am Strand is a significant advantage.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Sehr schönes Frühstück indicates positive sentiment.
Overall Experience
8.46
Descriptive sentiments reveal a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 21:30

Property Description

Beachfront 4-Star Luxury
Located in Canyamel, Universal Hotel Laguna offers a beachfront 4-star accommodation with an outdoor swimming pool, garden, and terrace. Guests can enjoy the stunning views and convenient access to Playa de Canyamel and Natural Park S'Albufera de Mallorca.

Comfortable Rooms with Stunning Views
The hotel rooms feature balconies, private bathrooms with free toiletries, and free WiFi. Some rooms offer city views, and all rooms are equipped with air conditioning and flat-screen TVs for a comfortable stay.

Exceptional Service and Multilingual Staff
Guests can benefit from the hotel's restaurant and bar, evening entertainment, and concierge service. The multilingual staff at the 24-hour front desk, fluent in German, English, Spanish, and French, are always ready to assist with any inquiries.

Ready to experience beachfront luxury at Universal Hotel Laguna? Book now and make unforgettable memories by the sea.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 58 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.46
M
Maryna • couple • se
10
2025-10-24 • via Nuitee
M
Michael • couple • de
8
2025-10-24 • via Nuitee
R
Robert • family_with_children
10
Pros:

Nettes Personal.

2025-10-10 • via Nuitee
T
Tomasz • family_with_children • gb
7
2025-10-04 • via Nuitee
K
Kathy • solo_traveller • be
8
Pros:

Bij aankomst werd direct een welkomstdrankje aangeboden. Ze boden mij hulp over een te boeken restaurant. Heel vriendelijk personeel.

2025-09-09 • via Nuitee
R
Robert • solo_traveller • ch
5
2025-09-07 • via Nuitee
C
Christoph • couple • de
5
2025-09-06 • via Nuitee
V
Volodymyr • couple • ua
10
2025-09-02 • via Nuitee
D
Dörte • extended_group • de
8
Sehr schönes Frühstück und tolle Außenanlage direkt am Strand
Pros:

Lage direkt am Strand, tolles Frühstück

Cons:

Fahrstuhl kaputt

2025-08-28 • via Nuitee
J
Julia • family_with_children • de
10
2025-08-08 • via Nuitee
J
Jana • family_with_children • cz
5
Spíše penzion než hotel.
Pros:

Služby a vstřícnost recepce, jídlo, lokalita, výhled z balkonu.

Cons:

Pokoj, oblast bazénu, čistota vody v bazénu, platba za rezervaci lehátek, plážové ručníky, neperlivou vodu k večeři. Skvrny na koberci,závěsech,židlích.
Dle mého hotel nesplňuje 4 hvězdy.

2025-07-28 • via Nuitee
H
Helmut • couple • de
8
Top Strandhotel
Pros:

Super Lage- gutes Frühstück- saubere Zimmer - sehr freundliches, hilfsbereiten Personal

Cons:

Zimmer etwas zu klein - Poolorganisation mit Schlüsselanhängern ist verbesserungsfähig - Aufzug quitscht..?

2025-07-24 • via Nuitee
H
Halwachs • couple • at
8
Es war ein sehr schöner und erholsamer Strandurlaub
Pros:

Meerblick, tolle Lage am Meer, Qualität der Speisen

Cons:

Etwas in die Jahre gekommene Zimmer

2025-07-14 • via Nuitee
• couple • es
9
2025-07-04 • via Nuitee
J
Jennifer
8
Beautiful beach location!
Pros:

The hotel location was beautiful! Parking no easy to find. Bed was very worn & hard. The staff was fantastic & friendly.

2025-05-21 • via Nuitee
J
Joanna • young couple • gb
9
Lovely hotel excellent location very clean the staff were all excellent
Pros:

Very good breakfast with an excellent choice .

Cons:

The tea and coffee could have been better poor quality tea bags and no milk jugs so you had to walk around with hot cups to get milk at a busy service area.

2025-05-11 • via Nuitee
I
Inger Kjærulff
10
Hotel Laguna- en skøn perle
Pros:

Skønt hotel med en fantastisk beliggenhed.
Meget venligt og serviceminded personale.

2025-05-07 • via Nuitee
L
Lisa • young couple • es
7
Good
Pros:

Breakfast was great, probably the best thing about the hotel.

Cons:

The price has gone up considerably.
I was not at all impressed with the new policy of having to pay for sun beds around the pool.

2024-12-04 • via Nuitee
G
Gary
10
Very high standards
Pros:

Very high standards of cleanliness and superb service.
The food was beautifully prepared and everything was top notch.
The pool area was very nice.
Take your own pool towels. They charge €3 per day - that was the only think I did not like.

2024-10-15 • via Nuitee
J
Jose • young couple • it
9
Superb
2024-10-03 • via Nuitee