Zen Hotel Quito

Hotels
•
Independent
9.2 (883 reviews)
N26-112 Y San Ignacio, Quito, Pichincha, 170517 , Quito , EC
59-3-22522143

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Pets allowed

Facilities

Fitness facilities
Nature reserve
Front entrance ramp
Proposal/romance packages available
Free WiFi
24-hour front desk
Designated smoking area
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from traffic
Inconsistent breakfast quality

Categories

Cleanliness
8.6
Generally clean, but some complaints about breakfast quality and inconsistency in other reviews.
Service
10
Numerous reviews praised the staff for being very helpful and friendly.
Location
8.6
Located in a convenient area but with safety concerns mentioned.
Room Quality
9.1
Rooms are clean and comfortable, though views vary significantly.
Amenities
9.6
The hotel offers decent amenities, with special mentions of the rooftop and breakfast variety.
Value for Money
9.6
Guests felt the pricing was reasonable for the quality of service and amenities.
Food and Beverage
8.1
Mixed feelings about the breakfast quality and availability.
Overall Experience
10
Overall, guests had a positive experience, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:48

Property Description

Complimentary Amenities and Services
Enjoy a variety of recreational options such as a fitness center, along with complimentary Wi-Fi and helpful concierge services. Indulge in the convenience of a television in the common area and a handy vending machine.

Delightful Dining Experience
Satisfy your cravings at the hotel's coffee shop/cafe or grab a quick bite at the snack bar/deli. Don't miss the buffet breakfasts available daily for a nominal fee from 6:30 AM to 9:30 AM.

Convenient Features
Benefit from the business center, 24-hour front desk, and laundry facilities provided. A roundtrip airport shuttle can be arranged for a surcharge to ensure a smooth journey.

Immerse yourself in comfort at Zen Hotel Quito and relish the prime location near iconic attractions like Parque La Carolina and Foch Square. Book now for an unforgettable stay!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 883 reviews
Cleanliness: 8.6
Service: 10
Location: 8.6
Room Quality: 9.1
Amenities: 9.6
Value for Money: 9.6
Food and Beverage: 8.1
Overall Experience: 10
S
Stephen Hendrickson • couple • ch
8
2026-06-20 • via Nuitee
A
Alicia • solo_traveller • es
9
Pros:

Cómodo, limpio y buena ubicación. Buen desayuno.

Cons:

Nada

2026-06-13 • via Nuitee
M
maryline • solo_traveller • fr
9
2026-06-13 • via Nuitee
J
Jake • solo_traveller • gb
5
Underwhelming
Pros:

Good bed

Cons:

Room on a loud busy road, no kettle in room, no smart TV, poorly located sockets, staff looked like they didn't want to be there. Very underwhelming and very confused why this hotel has such high ratings. We stayed in much better and well equipped accommodations in Quito and around Ecuador. Also the water bottle prices are extortionate.

2026-06-06 • via Nuitee
T
Tito Díaz • solo_traveller • cl
10
Buena estadía
Pros:

Desayuno, ubicación y personal.

Cons:

El servicio de taxis que ofrecen, muy malo, autos muy viejos, no llegan al aeropuerto y se estropean, no podíamos sacar ni las maletas del vehículo porque estaba atorado el portamaletas, es un servicio externo al hotel...No recomendable.

2026-06-06 • via Nuitee
M
Mekini • solo_traveller • ec
10
2026-06-06 • via Nuitee
J
Johannes • solo_traveller • ec
9
Aangenaam en zeker de moeite waard om terug te komen mits er genoeg ruimte is in de parkeergarage
Pros:

De locatie en het zeer goede prijsniveau t.o.v. wat je ervoor krijgt

Cons:

De parkeergelegenheid zou een groot probleem kunnen zijn als er meer gasten met een auto zijn gekomen. Met mijn grote pick-up zou het dan onmogelijk zijn om erin te komen of eruit.
Daarnaast viel het ontbijt niet mee. Het hoogst nodige was er en ook niets meer

2026-06-04 • via Nuitee
I
Ivan • solo_traveller • ec
6
Cons:

Muy ruidoso. No había ni una silla para sentarse.

2026-06-04 • via Nuitee
B
Bilbao • solo_traveller • ec
10
Pros:

El horario de desayunos, restaurante hasta la.noche y horario del gimnasio.

2026-05-28 • via Nuitee
H
Henry • solo_traveller • ec
9
2026-05-26 • via Nuitee
J
Juan • couple • ec
10
Pros:

Muy buena ubicación está cerca de la parada de transporte

2026-05-23 • via Nuitee
E
ESTEBAN • couple • ec
10
Estancia recomendada
Pros:

Habitaciones súper cómodas, bastante amplias. Buena ubicación. El personal es muy atento, el lugar donde se servía el desayuno era bastante bonito y acogedor.

Cons:

Me agradó todo, quizás que el horario del desayuno solo era hasta las 9:30am. Sería bueno si podría servirse hasta un poco más tarde, considerando que nuestra estancia fue en fin de semana.

2026-05-18 • via Nuitee
J
jose miguel • couple • es
7
Confortable
2026-05-12 • via Nuitee
V
Valdez • couple • bo
10
Fantástica
Pros:

Ubicación, comodidad, cordiales

2026-05-11 • via Nuitee
O
otman • couple • fr
10
Pros:

Staff top

2026-05-11 • via Nuitee
L
Luis Felipe • solo_traveller • cl
10
Recomendado para viajes cortos o largos, cumple bien.
Pros:

El servicio de atención al cliente es buenisimo, personal muy atento y siempre disponible. el lugar queda ubicado cerca de supermercados. el desayuno es variado, bien delicioso.

Cons:

hay un solo ascensor, puede que haya que esperar algunas veces si uno anda apurado.

2026-05-11 • via Nuitee
I
Irina Ximena • solo_traveller • ec
10
Pros:

Excelente servicio

2026-05-07 • via Nuitee
J
Josshua • couple • ec
10
2026-05-05 • via Nuitee
J
Jacob • family_with_children • il
8
2026-05-02 • via Nuitee
A
Agustin • solo_traveller • ec
9
Pros:

Limpieza, amabilidad del personal, variedad y frescura en el desayuno.

Cons:

Ruido proveniente de la Av 6 de Diciembre. Es necesario mejorar el aislamiento acústico.

2026-05-01 • via Nuitee