Mercure Melbourne Doncaster

Hotels
•
Mercure
8.5 (1431 reviews)
6 Tower Street , Doncaster , au
+61 3 9843 8900

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good customer service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues in bathrooms
Inconsistent food quality
Small room sizes

Categories

Cleanliness
7.09
Issues were reported regarding cleanliness in the shower and bathroom amenities.
Service
10
Consistently positive feedback about customer service and helpful staff.
Location
9.06
Conveniently located near shopping centers, easy parking.
Room Quality
8.6
Most rooms were comfortable, though some noted they were small.
Amenities
8.05
Amenities were good but some inconsistencies (e.g., pool temperature, unrefilled supplies).
Value for Money
8.08
Mixed feelings on value given the high price versus experience.
Food and Beverage
8.04
Breakfast options were disappointing but other meals received praise.
Overall Experience
9.09
Generally positive experience with potential for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:17

Property Description

Luxurious Amenities
Mercure Melbourne Doncaster offers a range of luxurious amenities including a fitness centre, terrace, indoor pool, and a business centre. Guests can unwind and stay active during their stay.

Modern Comforts
Each unit at the hotel is equipped with modern comforts such as air conditioning, a flat-screen TV, and a safety deposit box. The rooms also feature a private bathroom with complimentary toiletries, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently located in Doncaster, Mercure Melbourne is in close proximity to Chadstone Shopping Mall and Melbourne Museum. Whether for leisure or business, the hotel's location offers easy access to key attractions and amenities.

Book your stay at Mercure Melbourne Doncaster for a luxurious and comfortable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 1431 reviews
Cleanliness: 7.09
Service: 10
Location: 9.06
Room Quality: 8.6
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 8.04
Overall Experience: 9.09
M
Mark John • solo_traveller • nz
9
It was a comfortable and value for money
Pros:

Near the mall - love it so much.

Cons:

None

2026-07-25 • via Nuitee
C
Chamroeun ( Jimmy ) • solo_traveller • au
10
2026-07-24 • via Nuitee
A
Allen • solo_traveller • hk
8
2026-07-21 • via Nuitee
B
Barbara • couple • au
10
Great place to stay. Staff go above and beyond expectations
Pros:

Breakfast was very yummy good variety and well cooked.

Cons:

Nothing

2026-07-18 • via Nuitee
C
Christine • couple • au
10
a great place to stay.
Pros:

Breakfast was a wonderful buffet with lots of choices, and reasonably priced.
every member of staff was polite and friendly as well as helpful.

Cons:

N/A

2026-07-17 • via Nuitee
I
Irene • solo_traveller • sg
8
2026-07-16 • via Nuitee
M
Mo • solo_traveller • au
8
2026-07-14 • via Nuitee
J
Julie • family_with_children • au
8
2026-07-14 • via Nuitee
G
Gowlikar • solo_traveller • nz
10
2026-07-14 • via Nuitee
J
Joe • couple • au
8
Amazing yet again
2026-07-13 • via Nuitee
N
Nicholas • couple • au
10
2026-07-13 • via Nuitee
P
Philippa • solo_traveller • au
9
Pros:

Clean, friendly staff. Location was perfect for our sporting event

2026-07-13 • via Nuitee
M
Michelle. • solo_traveller • au
9
Pros:

The room was comfortable, nice view of the mountains

Cons:

Needs a lining up system at breakfast as hard to get food with people being pushy

2026-07-12 • via Nuitee
D
DKB8992 • solo_traveller • au
10
2026-07-11 • via Nuitee
J
Julie Skinner • solo_traveller • au
8
2026-07-11 • via Nuitee
L
Luke • couple • au
9
2026-07-11 • via Nuitee
R
Richard • couple • au
9
2026-07-09 • via Nuitee
B
Bottrell • solo_traveller • au
8
2026-07-09 • via Nuitee
Y
Yudhveer • couple • au
3
2026-07-08 • via Nuitee
C
CHIA-JU • couple • au
10
2026-07-08 • via Nuitee