Mercure Melbourne Doncaster

Hotels
•
Mercure
8.5 (1454 reviews)
6 Tower Street , Doncaster , AU
+61 3 9843 8900

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good customer service
Convenient location
Comfortable rooms
Cons:
Cleanliness issues in bathrooms
Inconsistent food quality
Small room sizes

Categories

Cleanliness
7.09
Issues were reported regarding cleanliness in the shower and bathroom amenities.
Service
10
Consistently positive feedback about customer service and helpful staff.
Location
9.06
Conveniently located near shopping centers, easy parking.
Room Quality
8.6
Most rooms were comfortable, though some noted they were small.
Amenities
8.05
Amenities were good but some inconsistencies (e.g., pool temperature, unrefilled supplies).
Value for Money
8.08
Mixed feelings on value given the high price versus experience.
Food and Beverage
8.04
Breakfast options were disappointing but other meals received praise.
Overall Experience
9.09
Generally positive experience with potential for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:17

Property Description

Luxurious Amenities
Mercure Melbourne Doncaster offers a range of luxurious amenities including a fitness centre, terrace, indoor pool, and a business centre. Guests can unwind and stay active during their stay.

Modern Comforts
Each unit at the hotel is equipped with modern comforts such as air conditioning, a flat-screen TV, and a safety deposit box. The rooms also feature a private bathroom with complimentary toiletries, ensuring a comfortable stay for all guests.

Convenient Location
Conveniently located in Doncaster, Mercure Melbourne is in close proximity to Chadstone Shopping Mall and Melbourne Museum. Whether for leisure or business, the hotel's location offers easy access to key attractions and amenities.

Book your stay at Mercure Melbourne Doncaster for a luxurious and comfortable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.5
Based on 1454 reviews
Cleanliness: 7.09
Service: 10
Location: 9.06
Room Quality: 8.6
Amenities: 8.05
Value for Money: 8.08
Food and Beverage: 8.04
Overall Experience: 9.09
Y
Yang • solo_traveller • au
10
2026-09-18 • via Nuitee
千 • couple • au
9
2026-09-18 • via Nuitee
V
Velia • couple • au
10
Very Clean Modern, comfy and relaxing.
Pros:

Location was in an excellent area, centrally within very close proximity to shopping.

Enjoyed our breakfast very very good with an abundance of choices.

2026-09-17 • via Nuitee
Y
Ye Ko • solo_traveller • au
10
Pros:

9

Cons:

床和枕头太软了

2026-09-16 • via Nuitee
Y
Ye Ko • solo_traveller • au
9
Cons:

床和枕头太软了

2026-09-16 • via Nuitee
M
Michelle • family_with_children • au
7
Pros:

Nice and clean

Cons:

It took 1 hour and 15 mins for room service and when it come it was lukewarm and it said the chips came with sauce and we didn’t get any sauce

2026-09-13 • via Nuitee
G
Graetz • solo_traveller • au
8
2026-09-11 • via Nuitee
A
Adrian • solo_traveller • au
10
2026-09-05 • via Nuitee
C
Caleb Choo • solo_traveller • sg
10
Pros:

Close to parks, Westfield Mall, clean and spacious.

2026-09-04 • via Nuitee
T
Tony • solo_traveller • au
8
Pros:

Good breakfast, very comfy beds

Cons:

Key card system not perfect

2026-09-04 • via Nuitee
J
Janet • extended_group • au
10
Comfy and fantastic
Pros:

I loved everything about this hotel. Everything was great.

2026-08-31 • via Nuitee
T
Tanya • couple • au
10
Pros:

Comfortable big bed. Clean modern room including bathroom

Cons:

Nothing

2026-08-30 • via Nuitee
S
Stefan • couple • au
8
2026-08-30 • via Nuitee
S
Simon • solo_traveller • au
9
2026-08-28 • via Nuitee
W
Wei • couple • au
10
2026-08-27 • via Nuitee
W
Wei • couple • au
10
2026-08-27 • via Nuitee
L
Lily • solo_traveller • au
10
2026-08-26 • via Nuitee
V
Vicki • couple • au
10
2026-08-23 • via Nuitee
L
Lynnette • solo_traveller • au
9
2026-08-21 • via Nuitee
Y
Yee Wah • family_with_children • au
10
2026-08-20 • via Nuitee