Best Western Premier Empire State Hotel

Hotels
•
Best Western Premier
9.2 (1858 reviews)
16 E 30th St , New York , us
+1 212-576-9000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Overpriced breakfast
Room size inadequate

Categories

Cleanliness
8.46
Cleaning was inconsistent, with comments on rooms not being fully cleaned.
Service
9.93
Friendly and helpful staff were noted, although some lapses in service occurred.
Location
10
Repeatedly praised for being in a great location.
Room Quality
8.97
Some rooms described as small and with inadequate furnishings.
Amenities
8.92
Basic amenities offered, but issues with breakfast quality mentioned.
Value for Money
9.45
Generally viewed as a good value, but some guests felt certain aspects were overpriced.
Food and Beverage
7.91
Breakfast criticized for being overpriced and not well-rated.
Overall Experience
9.96
Positive experiences overall, but with notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:02

Property Description

Central Location
Located in the heart of NoMad district, Best Western Premier Empire State Hotel is a stone's throw away from iconic landmarks like Empire State Building, Macy's, and Flatiron Building.

Convenience at Its Best
With a 24-hour front desk and complimentary WiFi, we ensure that your needs are met promptly and efficiently during your stay.

Nearby Attractions
Explore the city with ease as popular attractions like Madison Square Garden, Grand Central Station, and Penn Station are just a short distance away.

Experience the best of New York City by booking your stay at Best Western Premier Empire State Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1858 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.96
A
Angela • solo_traveller • it
8
2026-07-25 • via Nuitee
I
Ingrid • solo_traveller • fr
10
Pros:

Très propre, très spacieux, très bien situé et le personnel très gentil

Cons:

Ras

2026-07-25 • via Nuitee
1
181giorgiol • Business
10
The Best Receptionist Ever!
Pros:

I had a wonderful stay, and one of the main reasons was Khaoula at the front desk.

She is, without a doubt, the best receptionist ever. From the moment I arrived, she welcomed me with a genuine smile, incredible kindness, and outstanding professionalism. She was always happy to help, answered every question with patience, and made me feel truly welcome throughout my stay.

People like Khaoula make all the difference. She goes above and beyond to ensure guests have the best possible experience, and her positive attitude is contagious.

Thank you, Khaoula, for your exceptional hospitality. I hope to come back soon—and I hope to see you at the front desk again!

2026-07-24 • via Tripadvisor
M
Miriam • couple • us
10
Super buena ubicación, muy conveniente
Pros:

Ubicación, limpieza y el personal

Cons:

Muy caro

2026-07-23 • via Nuitee
T
tomas • solo_traveller • ar
9
Todo muy ameno. Un lindo lugar para andar de paso.
Pros:

Buena ubicación y muy buena atención

2026-07-23 • via Nuitee
W
walter • family_with_children • ar
10
estuvo muy bien todo
2026-07-23 • via Nuitee
A
Abhijit • solo_traveller • ca
6
Great location
Pros:

Good location, clean room

Cons:

No coffee machine, no microwave on floor, or breakfast options for the cost

2026-07-23 • via Nuitee
A
Agnieszka • family_with_children • pl
9
Polecam
Pros:

Pokój z osobnym salonem! Czysty i duży pokój z dużą lodówką, mikrofalą i ekspresem do kawy i herbaty.Fajny widok na miasto. Smaczne śniadanie amerykańskie- przemiła obsługa w bufecie.

Cons:

Okropnie mocno działająca klima na wejściu do budynku

2026-07-21 • via Nuitee
I
Ismail • family_with_children • ma
9
2026-07-20 • via Nuitee
H
Han-Shen • solo_traveller • us
5
2026-07-19 • via Nuitee
P
PEDRO • solo_traveller • br
8
2026-07-19 • via Nuitee
Κοσμας • family_with_children • gr
9
2026-07-19 • via Nuitee
E
Emmanuel • solo_traveller • fr
6
2026-07-18 • via Nuitee
D
Daniel • solo_traveller • pl
10
2026-07-17 • via Nuitee
D
Daniel • solo_traveller • pl
10
2026-07-17 • via Nuitee
Y
Yngrid • extended_group • us
10
Excelente y buen precio
Pros:

Buena atención, y limpieza absoluta

2026-07-15 • via Nuitee
E
Ekaterina • solo_traveller • us
1
worse experience
Pros:

worst hotel ever

Cons:

Took 2 hours to check in

2026-07-15 • via Nuitee
R
Roy • family_with_children • us
10
It was great!
Pros:

The location and the lemon water in the lobby.

Cons:

That you cannot cancel the reservation if something pops up.

2026-07-14 • via Nuitee
S
Sebastian • couple • ar
9
2026-07-13 • via Nuitee
S
Songul • family_with_children • ch
10
Pros:

La gentillesse du personnel, la climatisation, la propreté, l’emplacement parfaite pour une première à NYC !

Cons:

L’insonorisation

2026-07-12 • via Nuitee