Best Western Premier Empire State Hotel

Hotels
•
Best Western Premier
9.2 (1830 reviews)
16 E 30th St , New York , us

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Overpriced breakfast
Room size inadequate

Categories

Cleanliness
8.46
Cleaning was inconsistent, with comments on rooms not being fully cleaned.
Service
9.93
Friendly and helpful staff were noted, although some lapses in service occurred.
Location
10
Repeatedly praised for being in a great location.
Room Quality
8.97
Some rooms described as small and with inadequate furnishings.
Amenities
8.92
Basic amenities offered, but issues with breakfast quality mentioned.
Value for Money
9.45
Generally viewed as a good value, but some guests felt certain aspects were overpriced.
Food and Beverage
7.91
Breakfast criticized for being overpriced and not well-rated.
Overall Experience
9.96
Positive experiences overall, but with notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:02

Property Description

Central Location
Located in the heart of NoMad district, Best Western Premier Empire State Hotel is a stone's throw away from iconic landmarks like Empire State Building, Macy's, and Flatiron Building.

Convenience at Its Best
With a 24-hour front desk and complimentary WiFi, we ensure that your needs are met promptly and efficiently during your stay.

Nearby Attractions
Explore the city with ease as popular attractions like Madison Square Garden, Grand Central Station, and Penn Station are just a short distance away.

Experience the best of New York City by booking your stay at Best Western Premier Empire State Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1830 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.96
K
Karolina • couple • cz
10
2026-06-19 • via Nuitee
C
Claudia • solo_traveller • us
10
Pros:

Excelente,limpio y muy buena ubicación

2026-06-19 • via Nuitee
A
Alexandre • couple • ca
9
2026-06-17 • via Nuitee
R
Rene • family_with_children • de
8
Ok - aber wenn man mit Frühstück bucht sollte man die Kaufoption beachten.
Cons:

Frühstück muss man kaufen und Sitzplätze sind sehr limitiert.

2026-06-17 • via Nuitee
M
Marli • extended_group • za
8
2026-06-15 • via Nuitee
P
PAOLO • family_with_children • it
7
2026-06-15 • via Nuitee
G
Goerlich • solo_traveller • us
6
It was good a little cramped over all and not being able to use the internet was a bummer.
Pros:

It was nice but the internet did not work for a full day and night. So the TV did not work.

Cons:

The water station was nice.

2026-06-15 • via Nuitee
B
Brenda • family_with_children • us
10
2026-06-12 • via Nuitee
P
Pvd316 • solo_traveller • us
10
2026-06-11 • via Nuitee
S
Séverine • solo_traveller • fr
10
Pros:

Très bon emplacement

2026-06-09 • via Nuitee
K
Kenneth • couple • us
9
Fantastic, clean, smallish room in a great location and a good value
Pros:

The staff was the highpoint. We felt welcome and cared for - they were the best!

Cons:

Small room

2026-06-09 • via Nuitee
P
Petra • family_with_children • de
8
Gute Lage und guter Preis.
Pros:

Gute Lage. Bequeme Betten. Frühstück überschaubar, aber in Ordnung.

Cons:

Die Zimmermädchen haben sich nicht überarbeitet. Es lagen Krümel auf dem Boden, und die Zimmerreinigung war meistens auch erst am späten Nachmittag

2026-06-08 • via Nuitee
K
Karel • family_with_children • ee
9
2026-06-07 • via Nuitee
C
Cleber Rodrigo • couple • br
10
2026-06-07 • via Nuitee
P
palnitsky • solo_traveller • il
8
2026-06-06 • via Nuitee
G
Gaby • family_with_children • pa
10
Confortable
Pros:

No desayuné en el lugar

2026-06-06 • via Nuitee
A
Anna • couple • pl
7
2026-06-06 • via Nuitee
L
lorenzo • couple • it
10
Perfetto
Pros:

È tutto ok, dalla posizione alla pulizia alla cordialità dello staff

2026-06-04 • via Nuitee
S
Stefan • couple • de
8
Pros:

Gute Lage

2026-06-04 • via Nuitee
K
KYRIAKI VASILIKI • couple • gr
9
2026-06-04 • via Nuitee