Best Western Premier Empire State Hotel

Hotels
•
Best Western Premier
9.2 (1905 reviews)
16 E 30th St , New York , US
+1 212-576-9000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Overpriced breakfast
Room size inadequate

Categories

Cleanliness
8.46
Cleaning was inconsistent, with comments on rooms not being fully cleaned.
Service
9.93
Friendly and helpful staff were noted, although some lapses in service occurred.
Location
10
Repeatedly praised for being in a great location.
Room Quality
8.97
Some rooms described as small and with inadequate furnishings.
Amenities
8.92
Basic amenities offered, but issues with breakfast quality mentioned.
Value for Money
9.45
Generally viewed as a good value, but some guests felt certain aspects were overpriced.
Food and Beverage
7.91
Breakfast criticized for being overpriced and not well-rated.
Overall Experience
9.96
Positive experiences overall, but with notable cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:02

Property Description

Central Location
Located in the heart of NoMad district, Best Western Premier Empire State Hotel is a stone's throw away from iconic landmarks like Empire State Building, Macy's, and Flatiron Building.

Convenience at Its Best
With a 24-hour front desk and complimentary WiFi, we ensure that your needs are met promptly and efficiently during your stay.

Nearby Attractions
Explore the city with ease as popular attractions like Madison Square Garden, Grand Central Station, and Penn Station are just a short distance away.

Experience the best of New York City by booking your stay at Best Western Premier Empire State Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Location

Guest Reviews

9.2
Based on 1905 reviews
Cleanliness: 8.46
Service: 9.93
Location: 10
Room Quality: 8.97
Amenities: 8.92
Value for Money: 9.45
Food and Beverage: 7.91
Overall Experience: 9.96
H
Huseyin Olcay • extended_group • tr
9
2026-09-19 • via Nuitee
I
Inês • solo_traveller • pt
9
2026-09-18 • via Nuitee
R
Rebecca • couple • il
7
Pros:

Close to subway and PATH train. walking distance from 23 street.

Cons:

Early check in cost $50.
Room was very small.

2026-09-18 • via Nuitee
J
Jill • extended_group • us
10
Pros:

Easy to get too, very clean and the staff were all super friendly!

2026-09-15 • via Nuitee
S
Sandra • couple • do
10
It was good abd comfortable
Cons:

The towels were not changed.

2026-09-15 • via Nuitee
A
Annalisa • family_with_children • it
7
Carino
Pros:

Hotel datato in parte rinnovato il punto di forza è la zona nomad bellissima e sicura
Da qui si arriva ovunque a piedi metro bus ecc

Cons:

Stanza impersonale alcune cose molto datate non c'è caffè the nulla
Freddissima
Personale poco disponibile

2026-09-15 • via Nuitee
A
Ashleigh • solo_traveller • us
7
Loved this for my one night stay in NYC, 5 minute walk to 5 and 6 train at 33rd street station
Pros:

The location is great and the room was clean, I only wish it had refrigerator, I loved that the TV had ability to chrome cast with Netflix and YouTube smart buttons on remote

Cons:

The staff could be better at greeting guests, was met with long stares when I arrived

2026-09-14 • via Nuitee
C
Carmona • solo_traveller • co
9
Pros:

Tranquilo y sin ruido

2026-09-12 • via Nuitee
E
Elna • solo_traveller • us
8
2026-09-12 • via Nuitee
Y
Yesenia • family_with_children • us
8
Pros:

Location was great and the room was clean.

Cons:

Lack of hot water pot to make hot water in the room. Room was quite cold

2026-09-12 • via Nuitee
C
CESAR • extended_group • mx
10
Excelente Ubicación, Atención y Precio
Pros:

Ubicación, Servicio y Atención al Cliente

Cons:

NA

2026-09-10 • via Nuitee
J
Jess • extended_group • us
10
2026-09-09 • via Nuitee
G
Giulia • extended_group • it
10
2026-09-08 • via Nuitee
H
Hilary • couple • it
10
Ci ritorneremo. TOP 🔝
Pros:

Tutto dalla gentilezza, alla pulizia, alla zona fantastica. Merita davvero un 10 e lode

Cons:

Nulla. Se proprio vogliamo trovare una pecca il materasso è troppo morbido ma questo è mio gusto personale

2026-09-06 • via Nuitee
A
Alexandria • extended_group • us
10
If we visit New York again, we will absolutely stay here again! Staff was amazing and felt bad for our previous place we
Pros:

Everything about this stay was amazing.

Cons:

Nothing, everything was perfect and felt like luxury compared to the other place we booked originally to stay at.

2026-09-06 • via Nuitee
L
Lauren • couple • us
8
2026-09-05 • via Nuitee
C
Christian • solo_traveller • br
10
Pros:

Habitación muy cómoda.
Staff excelente.

2026-09-04 • via Nuitee
P
Paule • extended_group • ca
10
C’est toujours un gros plus que de rentrer à la chambre après une journée de marche et de savoir que ce sera bien propre
Pros:

La propreté et l’emplacement.

Cons:

Peut être du café pour tous le matin

2026-09-04 • via Nuitee
A
Aiman • family_with_children • kz
10
2026-09-04 • via Nuitee
K
Kajetan • solo_traveller • pl
10
2026-09-02 • via Nuitee