Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Well located
Comfortable rooms
Cons:
Service issues
Food quality

Categories

Cleanliness
7.3
The room was not clean, and there were issues with the cleanliness of the utensils.
Service
9.8
Standard service quality for this hotel tier, though there were some issues with responsiveness during peak times.
Location
9.8
Well located with easy access to nearby attractions.
Room Quality
8.8
Rooms were nice and comfortable but had issues like temperature control.
Amenities
7.8
Amenities were decent, but the fitness center was small and pool access was limited.
Value for Money
9.3
Value is reasonable, but the fee for amenities and the lack of complimentary water diminishes overall value.
Food and Beverage
7.3
Food quality was below par, and there were issues with service in the restaurants.
Overall Experience
9.5
Mixed experiences led to a generally positive stay despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:22

Property Description

Luxurious Accommodations
Radisson Collection Bilbao offers air-conditioned rooms with modern amenities and stunning city views. Guests can enjoy a comfortable stay with features like a coffee machine, minibar, and flat-screen TV.

Convenient Facilities
This 5-star hotel provides a fitness centre, terrace, and a restaurant/bar for guests to unwind. With services such as room service, a 24-hour front desk, and free WiFi, convenience is at the forefront of the experience.

Prime Location
Situated just 500 metres from the city centre, Radisson Collection Bilbao is the perfect base for exploring top attractions like Bilbao Fine Arts Museum and Arriaga Theatre. Plus, with easy access to San Mamés Metro Station and the airport, your travels are made effortless.

Book your stay at Radisson Collection Bilbao for a luxurious and convenient experience in Bilbao.

Important information:

License number: HBI01314
When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 4908 reviews
Cleanliness: 7.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 7.8
Value for Money: 9.3
Food and Beverage: 7.3
Overall Experience: 9.5
A
Anna couple ua
10
2026-08-29 via Nuitee
M
Marion couple fr
5
Je me faisais une joie d’aller au Radisson car je ne séjourne que très rarement dans des hôtels 5 étoiles. Notre accueil
Pros:

La décoration

Cons:

Le personnel, le réglage de la la Clim, accès payant à la piscine

2026-08-29 via Nuitee
A
Alison extended_group gb
9
Wonderful friendly staff. Great service and very comfortable beds. Would definitely use this hotel again
Pros:

Reception staff were fantastic, really friendly and helpful.
Location is excellent and very central.
Beds were the most comfortable I have stayed in.
Breakfast varied choice and in the rooftop restaurant.

Cons:

Small pool and spa that is complimentary BUT you have to book a time slot for, but actually this is necessary as they have a maximum number that can use at a time. It was however lovely as were the spa staff

2026-08-29 via Nuitee
N
Nicolas family_with_children fr
7
2026-08-28 via Nuitee
P
Peter couple ch
9
2026-08-28 via Nuitee
M
Monica couple es
7
Cons:

El desayuno

2026-08-28 via Nuitee
G
Guy couple gb
10
2026-08-27 via Nuitee
E
Emma solo_traveller nl
9
Heel fijn!
Pros:

Locatie, prachtig hotel, goed ontbijt

Cons:

Zwembad is in spa, dus niet geschikt voor kinderen en op reservering

2026-08-27 via Nuitee
D
Diane family_with_children de
10
Super Ausgangspunkt um Bilbao zu entdecken
Pros:

Wir waren während der Aste Nagusia in Bilbao. Das Hotel hat eine top Lage und es war trotz Festival nicht zu laut dort. Mit Metro und Busverbindungen am Hotel, kommt man auch überall hin (zum Strand in ca 20 Minuten). Es kann aber auch alles zu Fuß erreicht werden (Museum, Restaurants, Shipping, Bootstour, …).
Besonders schön war es auf der Rooftopbar.
Der Service war stets am Auffüllen vom Büffet und man ist immer gut satt geworden beim Frühstück. Auch die Auswahl war top.
Danke an das ganze Hotel-Team für eure nette Art und den Service!

Cons:

- - -

2026-08-27 via Nuitee
S
stefania solo_traveller it
9
Tutto perfetto
Pros:

Struttura nuova, curata nei minimi dettagli. Posizione perfetta per visitare Bilbao vicina alla metro e alla stazione dei treni. In 5 minuti si è nella parte vecchia della città e in circa 20 minuti si raggiunge il Guggenheim. Nonostante sia proprio sulla strada,l’hotel rimane molto silenzioso. Camera spaziosa, letto molto comodo e grande. Colazione ricca.

Cons:

Tutto perfetto

2026-08-27 via Nuitee
I
Iva solo_traveller hr
10
2026-08-26 via Nuitee
D
Dounia solo_traveller ma
10
Pros:

Emplacement fabuleux petit déjeuner très bon
Suite spacieuse salle de bain propre et luxueuse

2026-08-26 via Nuitee
A
ANN couple ie
10
Excellent
Pros:

Location rooms rooftop bar and Christina at check in was fabulous

Cons:

Nothing

2026-08-26 via Nuitee
O
Olena couple ua
9
2026-08-26 via Nuitee
D
Davide couple it
5
2026-08-26 via Nuitee
M
miha solo_traveller si
9
Pros:

The hotel is in a great location, it could hardly be better. Close to the train station, the very center of the city. The staff at the reception are professional and friendly

Cons:

The downside of everything is unfortunately the cleaners. The daily cleaning of the rooms is very superficial. The remains of crumbs on the table, the mirror in the bathroom is not cleaned. This casts a bad light on the entire hotel. Apparently the supervisors are not efficient or do not do their job. The waiters in the restaurant are confused, their English is very poor or non-existent. Also a bad light considering that the restaurant is recommended in the Michelin guide. On the end I know what clean means and I know what very sloppy means. I am a regular guest of 5* and 5* superior hotels. It doesn't help if only the reception staff is trying their best , but the rest don't care about everything or have no knowledge.

2026-08-25 via Nuitee
I
Ilaria couple it
10
Pros:

Albergo bellissimo in pieno centro, camera ampia, pulita e curata, con un bellissimo bagno elegante.

2026-08-25 via Nuitee
A
Anna family_with_children se
9
Pros:

The location was fantastic. The breakfast was really good.

2026-08-25 via Nuitee
E
Elisabeth couple at
9
2026-08-24 via Nuitee
M
Majo couple gb
10
2026-08-24 via Nuitee