Ace Hotel Brooklyn

Hotels
9.4 (2510 reviews)
252 Schermerhorn Street , Brooklyn , us

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Children allowed
Pets allowed

Facilities

ATM/banking
Front desk (limited hours)
Express check-in
Free wired internet
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
Japanese garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds and rooms
Cons:
Noise issues
Cleanliness concerns
High prices

Categories

Cleanliness
8.7
Cleanliness was mentioned as an issue by multiple guests citing dirty rooms.
Service
9.7
Many reviews note attentive staff and positive interactions.
Location
10
Repeatedly highlighted as a strong advantage in reviews.
Room Quality
8.7
Some guests reported issues with noise and comfort in the rooms.
Amenities
9.2
Some amenities were missing, but guests enjoyed the bar and restaurant.
Value for Money
9.2
Guests felt some prices were excessive for the quality received.
Food and Beverage
9.7
Positive feedback on food quality and dining experiences.
Overall Experience
10
Overall a very positive sentiment with a few mentions of dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:09

Property Description

Luxurious Amenities
Ace Hotel Brooklyn offers a range of luxurious amenities including a fitness centre, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests.

Convenience at Your Fingertips
With free WiFi, room service, and a 24-hour front desk, guests can enjoy convenience and seamless service throughout their stay at this 4-star hotel in Brooklyn.

Prime Location
Situated less than 1 km from Barclays Center, Ace Hotel Brooklyn provides easy access to popular landmarks such as the National September 11 Memorial & Museum and Brooklyn Bridge, making it the perfect choice for travelers looking to explore the city. Book your stay now for an unforgettable experience!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 2510 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 10
D
Dan • solo_traveller • gb
10
2026-06-18 • via Nuitee
J
Jennifer • couple • us
10
2026-06-18 • via Nuitee
S
Sophie • solo_traveller • gb
10
Fantastic location
Pros:

Great location, lovely room and comfy bed!

2026-06-18 • via Nuitee
J
john • couple • us
3
2026-06-18 • via Nuitee
O
oren • solo_traveller • il
10
Pros:

The room, the location- next to subway main lines. The desgin of the place and team were great. Many services nearby

Cons:

Lower floors has some noise frin the subway

2026-06-17 • via Nuitee
N
Natalie • solo_traveller • gb
7
2026-06-16 • via Nuitee
C
Christina • couple • us
8
Good return visit to the Ace
Pros:

Location, vibe, comfortable beds, staff, proximity to Black Seed Bagels

Cons:

No handrails in the showers.

2026-06-15 • via Nuitee
S
Sarah • couple • us
10
Excellent
Pros:

I’m a returning customer.
I book this hotel every time I’m in Brooklyn and it never disappoints.
The space is beautiful, rooms are big and clean, service is great, vibes are 10/10

Cons:

0 complains

2026-06-15 • via Nuitee
T
Thordis • solo_traveller • dk
10
2026-06-13 • via Nuitee
A
Adriana • solo_traveller • hn
10
2026-06-12 • via Nuitee
V
Vincent • couple • fr
10
Pros:

Une super ambiance, très bien placé

Cons:

Salle de sport un peu petite

2026-06-11 • via Nuitee
E
Evelyn • couple • us
9
Nice stay and convenient to Black Seed bagel
Pros:

Quiet rooms, good location and very hip

Cons:

Sometimes the wifi was down

2026-06-10 • via Nuitee
J
Janaki • couple • us
8
Overall a very good stay
Pros:

We were there for 1 night for a concert at Barclays Center. Great location for that. The rooms were nice & service was very good.

2026-06-09 • via Nuitee
V
Victoria • solo_traveller • gb
8
Good for few days with good transport links to other parts of Brooklyn and manhattan. Not many restaurants in area
Pros:

Great location convenient for subway

Cons:

Very dark lobby

2026-06-08 • via Nuitee
J
Jarry • couple • us
10
Excellent hotel, I would stay there again next time I travel to Brooklyn
Pros:

Location was excellent, one block to subway that can take you anywhere. Excellent drinks at bar in lobby, and Japanese omakase restaurant inside the hotel was top notch. Rooms were very spacious.

Cons:

All throughout the day and night, you can hear and feel the subway 🚇 trains passing by underneath the hotel. We were on the seventh floor. We slept through it, but it is noticeable when I was awake

2026-06-07 • via Nuitee
L
Lois • couple • us
10
2026-06-07 • via Nuitee
J
John • couple • gb
10
2026-06-07 • via Nuitee
W
wenlin • couple • cn
10
舒心
Pros:

位置优越

Cons:

不错

2026-06-06 • via Nuitee
J
jinse • couple • us
3
Not happy.
Pros:

Not so good.
We stay 4floor shook a lot .
I guess underground subway.
Anyway overall not worth it money to stay.

Cons:

?.

2026-06-05 • via Nuitee
A
Antje • couple • de
8
Always nice to be back
Pros:

The location. The vibe and the attitude of the staff. Very clean

Cons:

For a long stay, there are not enough storage facilities

2026-06-05 • via Nuitee