Hotel GrandBach Tokyo Ginza

Hotels
8.9 (4956 reviews)
Chuo-ku Ginza 5-13-12 , Tokyo , jp
+81 3-5550-2222

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious room
Good amenities
Cons:
Staff training needed
No coin laundry available
TV setup issues

Categories

Cleanliness
8.76
Rooms are cleaned daily, maintaining a good standard.
Service
9.03
Staff were friendly but had some areas for improvement in training.
Location
9.47
Outstanding location, close to major attractions and convenience stores.
Room Quality
8.72
Rooms are spacious and well-appointed.
Amenities
8.95
Good amenities including daily cleaning and available facilities.
Value for Money
8.51
Good quality hotel for the price, but minor issues with included services.
Food and Beverage
8.66
Food was of good quality, but room service hours could be improved.
Overall Experience
9.13
Overall a great stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 12:28

Property Description

Luxurious Accommodation
Hotel GrandBach Tokyo Ginza offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, kettle, fridge, safety deposit box, flat-screen TV, and a private bathroom with a bidet.

Convenient Services
Guests can enjoy concierge services, room service, and a 24-hour front desk for assistance. The hotel also provides luggage storage, currency exchange, and free WiFi throughout the property.

Delightful Dining Options
Start your day with a delicious continental or American breakfast at Hotel GrandBach Tokyo Ginza. Additionally, guests can unwind at the on-site restaurant and bar for a memorable dining experience.

Experience luxury and convenience at Hotel GrandBach Tokyo Ginza. Book your stay now for an unforgettable experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 4956 reviews
Cleanliness: 8.76
Service: 9.03
Location: 9.47
Room Quality: 8.72
Amenities: 8.95
Value for Money: 8.51
Food and Beverage: 8.66
Overall Experience: 9.13
P
Palesa • family_with_children • za
10
Exceptional and a real value for money!
Pros:

Beautiful hotel with even more exceptional service!
Amenities were of a high standard.
Definitely progressive in how technologically inclined most of the facilities in the room were👌🏾

Cons:

Absolutely nothing!

2026-08-29 • via Nuitee
Y
Yuchieh • family_with_children • tw
9
下次回再入住
Pros:

地點方便離主要商圈很近
房間的空間不會太小
自助式早餐好吃又健康

Cons:

冷氣機的風量開到最大時會有聲音影響睡眠
房間的地板沒有清潔

2026-08-29 • via Nuitee
N
Nicole • family_with_children • de
9
Gute Lage für Familien. U-Bahn sind Station vieler Linien. Ginza ist super für Shopppng und gute Restaurants
Pros:

Die Lage ist sehr gut.

2026-08-29 • via Nuitee
N
Nataliia • couple • ru
10
Pros:

Номер с угловым окном шикарен! Можно пить кофе и наслаждаться отличным видом. Сам отель удобно расположен, нам все понравилось. Планируем вернуться еще

Cons:

Нет такого

2026-08-29 • via Nuitee
J
jun • family_with_children • cn
10
2026-08-29 • via Nuitee
M
Markus • family_with_children • de
9
2026-08-28 • via Nuitee
A
akbas • solo_traveller • tr
10
Pros:

Herşey mükemmeldi.

2026-08-28 • via Nuitee
P
Peter • couple • au
10
Pros:

This hotel in Ginza is awesome stayed in the lovely corner hotel room with great views, with free mini bar stocked daily. The staff are super friendly and knowledgeable. Have stayed here twice will definitely be back

Cons:

Cannot fault this hotel

2026-08-28 • via Nuitee
T
Tsahi • solo_traveller • bg
9
Cons:

The room was a bit too small.

2026-08-28 • via Nuitee
F
Florence Martine • couple • fr
10
2026-08-28 • via Nuitee
W
Wang • couple • us
10
2026-08-27 • via Nuitee
M
Mohamed • family_with_children • bh
10
Pros:

Great location,, very friendly and helpfull staff

2026-08-25 • via Nuitee
T
Tehila • couple • il
9
מהמם
Pros:

מלון מרכזי נקי ויפה

2026-08-25 • via Nuitee
J
Jennifer • solo_traveller • au
9
Pros:

Great location, staff, decor, food.A beautiful hotel with great amenities

Cons:

NOTHING

2026-08-25 • via Nuitee
L
Luca • couple • it
9
Posizione centrale per visitare Tokyo, dato che il quartiere di Ginza è tra i migliori, struttura assolutamente accoglie
Pros:

Posizione centrale per visitare Tokyo, dato che il quartiere di Ginza è tra i migliori, struttura assolutamente accogliente, pulita, moderna e con tutti i comfort.

Cons:

Camera leggermente troppo piccola e rapporto qualità prezzo leggermente alto.

2026-08-24 • via Nuitee
C
Csaba • family_with_children • de
7
Tolles Personal, gute Lage, so sind klein und ungemütlich.
Pros:

Lage und das freundliche und hilfsbereite Personal

Cons:

Die normalen Doppelzimmer waren recht eng und ein relativ kleines Fenster blickt auf ein in ein paar Metern entferntes Gebäude. Man muss ständig die Fenster verdunkeln, damit die Nachbarn nicht laufend in das Zimmer blicken können. Das hatte ein wenig Gefängnischarakter… In den öffentlichen Räumen wie Eingang, Lobby und Restaurant ist es viel zu kalt (Klima) und wir wurden dadurch krank.

2026-08-24 • via Nuitee
N
NIR • family_with_children • il
9
2026-08-23 • via Nuitee
S
Simion • couple • ro
10
Un sejur fabulos de 1000+
Pros:

Totul a fost peste așteptări ! View- ul a fost spectaculos și curățenia excelentă ( schimbarea zilnica a așternutului + pijamale )

Cons:

Nu am nicio plângere!

2026-08-21 • via Nuitee
K
Katie • family_with_children • gb
10
Pros:

The location was very convenient and it's definitely somewhere I would choose to stay again.

Cons:

The breakfast selection could be a little more varied, with a wider range of options.

2026-08-21 • via Nuitee
A
Alon • family_with_children • hu
9
2026-08-21 • via Nuitee