The Atrium Hotel

Hotels
7.4 (4047 reviews)
Kaiserstraße 51 , Frankfurt/Main , de
+49 69 24747380

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Good location
Friendly service
Decent value for money
Cons:
Poor cleanliness
Bad food options
Room quality issues

Categories

Cleanliness
6.54
General cleanliness not good, with issues in room maintenance and shared bathroom facilities.
Service
8.51
Service staff are friendly, flexible, and helpful.
Location
8.55
Location was good and very central to the station.
Room Quality
7
Room comfort varies with reports of issues like uncomfortable pillows and small size.
Amenities
7.03
Basic amenities available, but some rooms lacked proper heating and temperature regulation.
Value for Money
7.99
Good value for money based on location and overall quality.
Food and Beverage
6.04
Breakfast was not good value and lacked variety.
Overall Experience
7.51
Mixed experiences with positive aspects but notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:26

Property Description

Central Location in Bahnhofsviertel District
Located just 400 meters from Frankfurt Central Station, The Atrium Hotel offers a prime spot in the vibrant Bahnhofsviertel district. With popular attractions like the German Film Museum and English Theatre within walking distance, guests can immerse themselves in the city's cultural scene.

Modern Amenities and Services
The Atrium Hotel ensures a comfortable stay with air-conditioned rooms equipped with essential amenities such as a minibar, flat-screen TV, and a safety deposit box. Guests can also enjoy the convenience of 24-hour front desk service, airport transfers, and complimentary WiFi throughout the property.

Proximity to Key Landmarks
Explore Frankfurt's iconic landmarks with ease as The Atrium Hotel is close to attractions like Goethe House, Städel Museum, and Römerberg. Whether for business or leisure, our hotel provides the perfect base for your Frankfurt adventures.

Book your stay at The Atrium Hotel for a seamless blend of convenience and comfort during your visit to Frankfurt/Main.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

7.4
Based on 4047 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.03
Value for Money: 7.99
Food and Beverage: 6.04
Overall Experience: 7.51
S
Sarah • solo_traveller • ca
5
Pros:

Location was okay and close to station. Room was quiet.

Cons:

The room needed some updating and had damage. Staff were a bit less friendly and seemed more interested in stock trading than checking us in and helping us. No AC but at least there was a fan. Also the frosted glass wall in the bathroom made me wake up anytime my friend went to the washroom. There should be a solid wall not allowing blinding light to hit you at night.

2026-07-25 • via Nuitee
Матић • solo_traveller • rs
9
Pros:

Hotel is really near to the center. It was clean and everyone were kind. Wifi is excellent.

Cons:

I don't know if rooms have air conditioning, so during the summer can be warm inside.

2026-07-24 • via Nuitee
O
Oleksandr • solo_traveller • de
5
2026-07-24 • via Nuitee
F
Francois • solo_traveller • be
8
2026-07-24 • via Nuitee
R
Raktim • couple • in
7
I stayed here before. The hotel was better. Second time though the air conditioning did not work.
Pros:

Location

Cons:

The air conditioning did not work.

2026-07-23 • via Nuitee
P
Pusztai • solo_traveller • us
5
Pros:

Good location

Cons:

No functional AC

2026-07-23 • via Nuitee
P
Pista • solo_traveller • hu
9
2026-07-23 • via Nuitee
S
Salviejo Avila • solo_traveller • mx
10
2026-07-23 • via Nuitee
Z
Zahra • couple • at
1
Cons:

Sehr schlechte Erfahrung. Wir kamen um 1:40 Uhr nach einer langen Reise an, aber niemand war an der Rezeption. Nach 15 Minuten Wartezeit beleidigte uns der Mitarbeiter, verweigerte uns das Zimmer und schickte uns hinaus. Mit unserem ganzen Gepäck mussten wir mitten in der Nacht ein anderes Hotel in der Nähe buchen.

2026-07-22 • via Nuitee
M
Mark • solo_traveller • nl
8
X
Pros:

Ligging

Cons:

Airco was kapot. Koelkast koelde niet

2026-07-22 • via Nuitee
F
Fridrik Valgeir • couple • is
4
2026-07-22 • via Nuitee
A
Abdishakur • couple • so
10
2026-07-20 • via Nuitee
H
Halyna • solo_traveller • de
5
2026-07-20 • via Nuitee
S
Sherullah • solo_traveller • de
10
2026-07-20 • via Nuitee
J
John • couple • gb
5
Pros:

Near the train station. Helpful, friendly staff.

Cons:

Poor air conditioning during a heatwave . It was promised to be fixed on my first visit and was still not working properly on my last visit.

2026-07-19 • via Nuitee
R
Rrezarta • solo_traveller • de
5
2026-07-18 • via Nuitee
M
Miguel • couple • be
8
2026-07-15 • via Nuitee
M
Mario • solo_traveller • eg
10
Super
Pros:

Freundlichkeit

Cons:

Nichts

2026-07-14 • via Nuitee
V
Viktor • solo_traveller • pl
7
2026-07-13 • via Nuitee
M
mounir • solo_traveller • fr
8
bien
2026-07-12 • via Nuitee