JAM Brussels

Hotels
8.2 (5413 reviews)
Chaussée de Charleroi 132 , Brussels , BE
+32 2 537 17 87

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice bar and breakfast
Cons:
Pillow discomfort
Noise from outside

Categories

Cleanliness
7.94
Generally clean with good maintenance, but some complaints about noise and condition affecting overall perception.
Service
8.41
Friendly and helpful staff noted, although some service requests were not fulfilled promptly.
Location
8.45
Great location with convenient access, though some noise issues mentioned.
Room Quality
7.9
Rooms were mostly comfortable but had issues with pillows and some noise disturbance.
Amenities
8.43
Good amenities overall, particularly enjoyed the rooftop bar and breakfast offerings.
Value for Money
7.89
Price considered high for the service and amenities offered, especially with some maintenance issues.
Food and Beverage
8.44
Good variety and quality of breakfast noted.
Overall Experience
8.11
Overall a pleasant stay with a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:41

Property Description

Luxurious Amenities
JAM Brussels offers a seasonal heated outdoor pool, a sun terrace, and a rooftop bar for the ultimate relaxation experience. Guests can unwind in the lounge bar or dine at the on-site restaurant "Popular".

Modern Comforts
Each room at JAM Brussels is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The free WiFi available throughout the property allows for seamless connectivity during your visit.

Convenient Location
Situated in the vibrant Sint-Gillis / Saint-Gilles district, JAM Brussels is in close proximity to popular attractions like Horta Museum and Avenue Louise. With private parking on site and easy access to the airport, your stay will be both convenient and memorable.

Book now for an unforgettable experience at JAM Brussels!

Important information:

To access the property from Brussels Airport: train to Brussels South Station, tram 81 Montgomery to Janson Tram Stop. Jam Hotel is a 5-minute walk away.

The restaurant is open : - Monday to Saturday from 7PM until 10PM
- Sunday from 08:00 am to 12:00 pm

Please note that the swimming pool is shallow and is just for sitting in.

For reservations of 4 rooms or more different policies apply. The hotel will contact you.

Please note that the number of parking spaces is limited. Private parking is available in front of the hotel at an extra cost of EUR 19 per day, according to availability.

Guests are required to show a valid photo identification and credit card upon check-in. Please note that if the name on the ID card or passport is not matching the one on the credit card, a written permission from the card holder must be presented. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that breakfast for children aged 3 until 10 years costs EUR 8.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.2
Based on 5413 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
J
Jordi • couple • nl
6
It was fine but not worth the money in my opinion.
Pros:

The location

Cons:

Some choices with bedding

2026-09-19 • via Nuitee
Y
Yoann • couple • fr
8
2026-09-19 • via Nuitee
S
Skander • couple • fr
10
Exc séjour qui répond parfaitement à nos attentes
Pros:

Emplacement et ambiance générale

Cons:

RAS

2026-09-18 • via Nuitee
C
chrystelle • family_with_children • fr
7
Hôtel bien placé près arrêt tram
Pros:

L’emplacement et le parking

Cons:

Le restaurant beaucoup de plats epices

2026-09-18 • via Nuitee
G
Guillaume • family_with_children • fr
8
2026-09-16 • via Nuitee
S
Shani • solo_traveller • gb
8
2026-09-16 • via Nuitee
R
Renato • extended_group • lu
8
2026-09-15 • via Nuitee
S
Sandrine • family_with_children • ch
8
Pros:

Le personnel est accueillant et serviable.

Cons:

Mauvaise insonorisation, on entendait dans le couloir et au dessus de notre chambre.

2026-09-15 • via Nuitee
R
Regine • solo_traveller • nl
7
2026-09-13 • via Nuitee
P
Paola • family_with_children • it
10
2026-09-12 • via Nuitee
S
Stijn • solo_traveller • us
7
Cons:

I booked last minute a large room, but got a very small room

2026-09-10 • via Nuitee
D
Daniela • extended_group • it
8
2026-09-10 • via Nuitee
R
Raúl • solo_traveller • es
8
2026-09-09 • via Nuitee
E
Eva • extended_group • dk
8
Allertiders dejlige sted
Pros:

Der var super hyggeligt og en god atmosfære fra man trådte ind af døren. Skøn rooftop med de bedste drinks og panoramaudsigt over byens tage. Dejlig pool, god start på dagen, selv i gråvejr.

Cons:

Der manglede en mulighed for at købe en god kop kaffe. Det havde været godt med et cafe/bar område i stueetagen.

2026-09-09 • via Nuitee
G
giorgio • solo_traveller • it
10
2026-09-08 • via Nuitee
P
Pradeep • family_with_children • in
10
2026-09-08 • via Nuitee
A
Annelies • couple • nl
7
2026-09-08 • via Nuitee
O
Olivier • family_with_children • fr
8
Pros:

Hotel atypique et agréable - bien placé

2026-09-07 • via Nuitee
N
Natalia • family_with_children • es
10
Pros:

El hotel está genial, me encanta la decoración tipo industrial/reciclaje. El buffet buenísimo, el personal agradable y servicial y el precio correcto. El ambiente tranquilo y la habitación muy espaciosa y cómoda.

Cons:

La almohada un pelín incómoda

2026-09-07 • via Nuitee
A
Ariane • solo_traveller • de
9
Pros:

Besonders gut gefällt mir, ich kan innen parken. Das Zimmer war wie immer so wie erwartet

2026-09-07 • via Nuitee