JAM Brussels

Hotels
8.2 (5341 reviews)
Chaussée de Charleroi 132 , Brussels , be

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice bar and breakfast
Cons:
Pillow discomfort
Noise from outside

Categories

Cleanliness
7.94
Generally clean with good maintenance, but some complaints about noise and condition affecting overall perception.
Service
8.41
Friendly and helpful staff noted, although some service requests were not fulfilled promptly.
Location
8.45
Great location with convenient access, though some noise issues mentioned.
Room Quality
7.9
Rooms were mostly comfortable but had issues with pillows and some noise disturbance.
Amenities
8.43
Good amenities overall, particularly enjoyed the rooftop bar and breakfast offerings.
Value for Money
7.89
Price considered high for the service and amenities offered, especially with some maintenance issues.
Food and Beverage
8.44
Good variety and quality of breakfast noted.
Overall Experience
8.11
Overall a pleasant stay with a mix of positive and negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:41

Property Description

Luxurious Amenities
JAM Brussels offers a seasonal heated outdoor pool, a sun terrace, and a rooftop bar for the ultimate relaxation experience. Guests can unwind in the lounge bar or dine at the on-site restaurant "Popular".

Modern Comforts
Each room at JAM Brussels is equipped with a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests. The free WiFi available throughout the property allows for seamless connectivity during your visit.

Convenient Location
Situated in the vibrant Sint-Gillis / Saint-Gilles district, JAM Brussels is in close proximity to popular attractions like Horta Museum and Avenue Louise. With private parking on site and easy access to the airport, your stay will be both convenient and memorable.

Book now for an unforgettable experience at JAM Brussels!

Important information:

To access the property from Brussels Airport: train to Brussels South Station, tram 81 Montgomery to Janson Tram Stop. Jam Hotel is a 5-minute walk away.

The restaurant is open : - Monday to Saturday from 7PM until 10PM
- Sunday from 08:00 am to 12:00 pm

Please note that the swimming pool is shallow and is just for sitting in.

For reservations of 4 rooms or more different policies apply. The hotel will contact you.

Please note that the number of parking spaces is limited. Private parking is available in front of the hotel at an extra cost of EUR 19 per day, according to availability.

Guests are required to show a valid photo identification and credit card upon check-in. Please note that if the name on the ID card or passport is not matching the one on the credit card, a written permission from the card holder must be presented. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that breakfast for children aged 3 until 10 years costs EUR 8.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 5341 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
G
Gabrielle family_with_children ch
7
Prix bien trop élevé, probablement à cause du concert de BTS!
Pros:

La piscine vide car la météo ne s’y prêtait pas! La taille de la chambre. Les produits de douche.
Les boissons à la réception. L’amabilité du personnel à la réception. La luggage room très pratique.

Cons:

Les oreillers, la saleté des vitres de la chambre, l’impossibilité de bien obscurcir la chambre pour dormir après le lever du soleil (5h17).
On nous avait donné une chambre avec lit-boîte en hauteur et on a eu des lits standards. Grosse déception.

2026-07-24 via Nuitee
M
Martina extended_group at
10
Pros:

Das große Zimmer mit sechs Schlafplätzen war ideal für unsere Gruppe! Auch das Badezimmer hatte eine gute Größe.
Das Personal war sehr zuvorkommend.
Das Frühstücksbuffet war sehr gut und preiswert.

2026-07-24 via Nuitee
J
Johannes family_with_children de
9
2026-07-24 via Nuitee
S
Senthil Kumar extended_group gb
5
Cons:

Rooms were not properly cleaned for next day use even after I informed the staff they didn’t change towels.

2026-07-24 via Nuitee
A
Anna extended_group ua
10
2026-07-24 via Nuitee
L
Lena extended_group fr
8
Excellent rapport qualité prix
Pros:

L’emplacement de l’hôtel est top! Il permet de faire beaucoup d’activités à pied. Quartier sympa relativement silencieux (mise à part le tram en bas de l’hôtel).
Le personnel était très agréable ! Nous avons réservé la chambre de 6 et c’était parfait.

Cons:

Nous avons regretté qu’en 3 nuits il y ai eu aucun changement de serviettes/tapis de bain et restock de papier toilette !

2026-07-24 via Nuitee
G
Giulia extended_group ch
10
2026-07-24 via Nuitee
K
Kerstin family_with_children de
9
2026-07-24 via Nuitee
K
Kim K family_with_children gb
6
It was ok
Pros:

Quite quirky

Cons:

Swimming pool is small and quite cold you are not able to swim a length due to steps in the middle.

2026-07-24 via Nuitee
A
Andreja family_with_children si
7
Prijetno bivanje v domačnosti japonskega minimalizma.
Pros:

Všeč nam je bila terasa na vrhu hotela, razgled in kotiček za počitek.

Cons:

Zajtrk je bil povprečen, mize v času pa niso bile pobrisane.

2026-07-23 via Nuitee
E
Ellen solo_traveller de
10
Pros:

friendly staff, everything was exceptional. just don't expect an olympic sized swimming pool

2026-07-21 via Nuitee
Y
Yero extended_group pe
7
2026-07-21 via Nuitee
K
Kaspar solo_traveller de
8
2026-07-20 via Nuitee
P
Philippe family_with_children lu
8
2026-07-20 via Nuitee
H
Heinrich Vermeulen solo_traveller ca
9
Good stay
Pros:

Rooms were clean and spacious. We could also store our luggage prior to check-in. Staff were friendly and helpful especially when we had a medical emergency.

Cons:

Was a bit noisy at night time with people going up and down the stairs to the rooftop bar.

2026-07-20 via Nuitee
R
Radosław couple pl
10
2026-07-19 via Nuitee
L
Laetitia solo_traveller fr
8
2026-07-19 via Nuitee
F
Floortje solo_traveller nl
9
2026-07-19 via Nuitee
H
Hervé family_with_children fr
8
Cons:

Les ascenseurs…

2026-07-18 via Nuitee
B
Bjørn family_with_children dk
7
2026-07-18 via Nuitee