The Metro Hotel

Hotels
•
Life House
8.8 (244 reviews)
319 Divisadero Street , San Francisco , us

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Facilities

Non-smoking rooms
Family rooms
Front desk (limited hours)
Free wired internet
Internet access
Japanese garden

Review Highlights

Pros:
Friendly staff
Cleanliness
Great location
Charming decor
Cons:
Small room size
Limited amenities
No elevator access

Categories

Cleanliness
9.08
Clean rooms as mentioned in multiple reviews.
Service
9.99
Staff very friendly and helpful as highlighted in several reviews.
Location
9.59
Excellent location with easy access to restaurants and amenities.
Room Quality
8.04
Rooms were generally described as very small and cramped.
Amenities
8.07
Limited amenities in terms of room facilities.
Value for Money
8.03
Small room sizes and additional charges may influence perceived value.
Food and Beverage
8.58
No restaurant on-site, but nearby options are available.
Overall Experience
9.05
Overall a positive stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:47

Property Description

Prime Location in Haight-Ashbury District
Located in the vibrant Haight-Ashbury district, The Metro Hotel offers easy access to popular attractions like the University of San Francisco, San Francisco City Hall, and Moscone Center, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodations
The 3-star hotel boasts air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay for guests. Each room is equipped with a flat-screen TV and a hairdryer for added convenience.

Multilingual Reception and Family Rooms
With staff fluent in English, Spanish, and French, guests can expect excellent service and communication. The hotel also offers family rooms, making it a great choice for travelers with children.

Experience the best of San Francisco at The Metro Hotel. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 244 reviews
Cleanliness: 9.08
Service: 9.99
Location: 9.59
Room Quality: 8.04
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 9.05
L
Leanne • couple • au
8
We loved our stay at the Metro Hotel and would happily stay again
Pros:

Great little hotel in a fabulous location. Easy walking distance to bars, cafes, public transport (& Haight-Ashbury!)
Art throughout the hotel and Lindt balls in the foyer :)

Cons:

Stairs were challenging with luggage.
No coffee in room (although there was a cafe next door)

2026-05-04 • via Nuitee
T
tanya • extended_group • us
7
Pros:

Staff was always so nice

Cons:

The air at my room felt pretty congested, old smell.

2026-04-27 • via Nuitee
K
Kerry • couple • us
9
Pros:

Very comfortable and fantastic location. Wonderful welcoming staff.

2026-04-24 • via Nuitee
J
Jennifer • extended_group • us
9
Pros:

The location is fantastic. The linens are high end, the beds and pillows are excellent. There are no robes in the rooms and no coffee at the hotel, though there is an excellent coffee shop less than 50 feet away. The building itself is quirky and there isn’t always an outlet where you would like one. Staff is always friendly and helpful.

2026-04-13 • via Nuitee
M
margery • couple • us
3
Here you are: excited to be in San Francisco. But the hotel is a downer.
Cons:

Bring your own water and maybe a snack. The hotel is starkly without amenities and comforts. We left after one night.

2026-04-11 • via Nuitee
S
susan • couple • us
8
It worked well for us, but pricey!!
Pros:

The location was great, room was kept very clean, and staff was lovely

Cons:

Expensive, small room, no coffee

2026-04-08 • via Nuitee
S
sheena • solo_traveller • us
10
would stay everytime i’m in san francisco!!
Pros:

love the location, the outdoor patio, the hotel rooms, and the fact the the doors auto lock after a certain time at night. would stay anytime i’m back in san francisco

2026-02-24 • via Nuitee
S
Sue • solo_traveller • us
8
Cons:

It is small

2026-01-19 • via Nuitee
K
Katherine • solo_traveller • us
9
Pros:

Location was great, staff was so attentive. I was able to open my window which overlooked the garden for extra airflow which was wonderful! Already booked to come back!

Cons:

I could see some people feeling the room is a little tight, but this was fine because it was just me. Also could use some updating. Can also hear some noise in the hallways with doors opening/closing; thankfully I was at the end of the hall so it wasn't too bad.

2026-01-19 • via Nuitee
J
Jordan • couple • fr
7
2026-01-12 • via Nuitee
J
Jodi • family_with_children • us
7
Pros:

Good location in the Haight. Nice lobby. Friendly and helpful staff.

Cons:

Room was VERY cold. Presence of space heaters suggests we are not the only ones who find this to be a problem. Noise from the street also not great.

2026-01-10 • via Nuitee
J
Jan • solo_traveller • za
6
Pros:

Staff very friendly and knowledgeable.

Cons:

Room was incredibly small and not value for money.

2025-12-24 • via Nuitee
C
Christopher • solo_traveller • gb
5
2025-12-18 • via Nuitee
J
Julien • solo_traveller • fr
9
Pros:

Deco, et propreté impeccable. On s'y s'en bien. C petit mais très nid douillet

Cons:

La taille des chambres est vraiment optimisée, seul ou en couple pour 1 ou 2 jours avec peu de bagage

2025-12-13 • via Nuitee
E
Elizabeth • couple • us
10
2025-10-23 • via Nuitee
A
andy
10
Pros:

Great location, very friendly people

2025-10-10 • via Nuitee
M
Michael • family
10
Pros:

The Metro is my go to whenever I need a hotel in San Francisco. Be stayed there so many times I lost count. Never a bad experience!

2025-10-06 • via Nuitee
A
ADAM • couple • us
10
2025-10-01 • via Nuitee
P
Prakash
4
Pros:

Room and washroom size is very small and facilities like, tea , coffee, fridge is not available

2025-09-25 • via Nuitee
D
Debbie
8
Pros:

Staff was very nice and helpful
Convenient location
Rooms were very small and cramped

2025-09-15 • via Nuitee