Fives Hotel Johor Bahru City Centre

Hotels
7.9 (4617 reviews)
45 Jalan Wong Ah Fook , Johor Bahru , my

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Cons:
Small rooms
Limited breakfast options
No mini fridge in room

Categories

Cleanliness
8.06
Multiple reviews praised the cleanliness of the rooms and the hotel overall.
Service
8.53
Guests appreciated the friendly and helpful staff.
Location
9.07
The hotel is well-located, near the city and major transportation hubs.
Room Quality
7.02
Rooms were reported to be small and some issues with amenities were mentioned.
Amenities
7.55
Limited amenities, such as no mini fridge, were noted, but basic necessities were available.
Value for Money
8.01
Some guests found it to offer good value but noted room quality could improve.
Food and Beverage
7.06
Breakfast options were considered limited with suggestions for improvement.
Overall Experience
7.93
Despite some cons, many guests had a pleasant stay considering the value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 12:34

Property Description

Convenient Location:
Located in Johor Bahru, just 11 km away from Singapore Zoo, Fives Hotel Johor Bahru City Centre offers easy access to popular attractions.

Comfortable Amenities:
Enjoy air-conditioned rooms with a private bathroom, free WiFi, a fitness centre, and free private parking at our 3-star hotel.

Friendly Staff:
Our multilingual 24-hour front desk staff are available to assist you in English and Malay, ensuring a pleasant and stress-free stay.

To experience comfort and convenience at Fives Hotel Johor Bahru City Centre, book your stay now for an unforgettable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 4617 reviews
Cleanliness: 8.06
Service: 8.53
Location: 9.07
Room Quality: 7.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
J
Jeannie solo_traveller sg
7
Family suite
Pros:

Good location, room was clean. The gym was good too.

Cons:

The mattress was super hard and the bar next door was really loud! Kept me up until 1am.

2026-06-20 via Nuitee
A
Adlia family_with_children sg
7
Pros:

Near to CIQ and near shopping mall.

Cons:

King size room small and no kettle to boil hot water.

2026-06-20 via Nuitee
J
Jaftus solo_traveller sg
8
2026-06-19 via Nuitee
M
Mr.A95 solo_traveller sg
7
2026-06-19 via Nuitee
E
Elaine solo_traveller sg
10
My stay at Fives
Pros:

Breakfast limited but delicious
Concierge was warm n friendly
Aircon was not cold but maintenance came up within 15 mins and settled it
Seems remote was on wrong mode.

Cons:

Bed was a bit hard
No fridge in room
No coffee packs

2026-06-19 via Nuitee
J
Jaftus solo_traveller sg
9
2026-06-19 via Nuitee
C
Chua family_with_children sg
9
Pros:

Have a convenient shop inside hotel as previously there is a shop easy to buy things.

Cons:

need to walk quite far away to buy food....

2026-06-18 via Nuitee
Z
Zaman couple my
6
The breakfast menu lacks variety and offers very limited choices. It was common to hear guests asking, “Is this all?” or
Cons:

No space provided for luggage

2026-06-17 via Nuitee
C
chenyee extended_group my
9
Satisfied
Pros:

Love the comfortable bedding, I had a good sleep. Didn't hear much noise from outside the hotel.
Good lighting. Good water pressure in the shower, no problem with water temperature control as well. Value for money. Polite staff. Also love the keycard in wood. Easy to access to food, JB old town and JB Sentral.

2026-06-16 via Nuitee
C
Choon Yong couple sg
6
2026-06-16 via Nuitee
Y
Yuki family_with_children sg
9
2026-06-15 via Nuitee
P
Peecube couple sg
8
Pros:

Location is good.

Cons:

Room size could have been better and a luggage rack would be useful.

2026-06-15 via Nuitee
F
Farhan couple sg
8
The payment matches the service provided.
Pros:

A value-for-money, no-frills accommodation in the city centre, offering convenient access to shopping and dining at the nearby mall.

Cons:

There are no issues for now, as the amount paid corresponds with the services provided by the hotel. Please continue maintaining the current standard of service.

2026-06-14 via Nuitee
M
Muhammad Rizal family_with_children sg
8
Wonderful
Pros:

Location and facilities. Value for money and would definitely come again next time. Plus, front desk staff are very friendly and accommodating. Pleasant experience.

Cons:

We found one of the pack containing toothbrush and toothpaste was used but put back into the pack and made to look like new and unused. Gave benefit of the doubt to the hotel could be a prank by the previous client. Hope that hotel housekeeping staff can take note of such thing.

2026-06-14 via Nuitee
P
Pravin couple sg
6
Good hotel for short stay
Pros:

Location.

Cons:

Rooms can be cleaner
If you take cab back to hotel sometimes can be jam at the road on the way to the hotel.
Can be noisy on weekends because of bar if that affected you.
Take note no fridge in the room
Bed/pillow not the best

2026-06-13 via Nuitee
N
Nurhafiza solo_traveller my
9
2026-06-12 via Nuitee
D
Dorothy solo_traveller sg
9
The location is very good staff are friendly
Pros:

The location is superb its value for money

2026-06-12 via Nuitee
M
MUHAMMAD AKMAL HAFIZ BIN MAT PAUZI couple my
9
2026-06-11 via Nuitee
M
Mohd couple sg
9
2026-06-11 via Nuitee
R
Rohana solo_traveller sg
10
Pros:

The room was just nice for the 2 of us

Cons:

Need to ask for iron

2026-06-11 via Nuitee