avid hotels - Salem by IHG

Hotels
Avid
9 (784 reviews)
501 Wildwood Road , Salem , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Cons:
Lack of coffee in rooms
Poor breakfast quality
No indoor pool

Categories

Cleanliness
7.89
Issues mentioned regarding hairs on bed sheets and some negative aspects about breakfast cleanliness.
Service
9.86
Reviews highlighted remarkable service and supportive staff in difficult situations.
Location
9.9
Perfect location for the stay, convenient to interstate access.
Room Quality
8.85
Generally referred to as clean and modern, but noted some were small or uncomfortable.
Amenities
8.88
Coffee bar and modern design were praised, but lack of an indoor pool mentioned.
Value for Money
9.84
Described as a great value for an overnight stay.
Food and Beverage
7.39
Breakfast options were criticized heavily for quality and variety.
Overall Experience
9.36
Overall positive experiences reported despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-26 00:14

Property Description

Modern Comforts and Convenient Location

Located just 46 km from Lane Stadium, avid hotels - Salem, an IHG Hotel offers air-conditioned rooms with free WiFi. The property boasts a non-smoking environment and is conveniently situated near various attractions including Civic Center, Science Museum of Western Virginia Hopkins Planetarium, and Mill Mountain Zoo.

Comfortable Rooms and Amenities

Each room at avid hotels - Salem features a desk, flat-screen TV, private bathroom, and cozy bed with quality linen. Guests can also enjoy the convenience of a fridge in their rooms. Additionally, the hotel offers an à la carte breakfast with various options to suit every guest's preferences.

Business and Fitness Facilities

For guests looking to stay productive, the hotel provides a business center. Those wanting to stay active can make use of the on-site gym. The property also offers free private parking for added convenience.

Ready to experience modern comfort and convenience? Book your stay at avid hotels - Salem, an IHG Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 784 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 9.84
Food and Beverage: 7.39
Overall Experience: 9.36
K
Kate couple us
10
2026-07-20 via Nuitee
S
smith couple us
9
I stay here because the place is clean and well kept, I hope that continues.
Pros:

Have stayed at this particular Avid several times and it was clean as usual with appearance of being well kept. Receptionist was informative and helpful.

Cons:

Breakfast has gone downhill over the years...no granola bars, no sugar in the raw for coffee, and no variety of fresh fruit....the oranges offered had seen better days.

2026-07-18 via Nuitee
P
Paul solo_traveller us
10
Avid for the win.
Pros:

The service, the room, and the breakfast.

2026-07-14 via Nuitee
L
Lacie couple us
7
2026-07-13 via Nuitee
M
Megan family_with_children us
9
2026-07-13 via Nuitee
R
Rod solo_traveller us
10
2026-07-11 via Nuitee
T
Taylor solo_traveller us
10
2026-07-09 via Nuitee
A
Amanda family_with_children us
10
Highly recommend this hotel!
Pros:

It was conveniently located and easy to find. Very clean and tidy. Staff was very helpful and friendly. The breakfast was great. Overall, great stay.

Cons:

Nothing, it was all great.

2026-07-09 via Nuitee
R
Rod couple us
10
2026-07-05 via Nuitee
J
Jake couple us
10
2026-07-05 via Nuitee
N
Nelson couple us
9
2026-07-03 via Nuitee
D
Deanna solo_traveller us
9
2026-06-28 via Nuitee
R
Renee family_with_children us
7
It was clean, attractive, and sufficient for a 1 night stay.
Pros:

The breakfast was warm and tasted just fne. There was plenty of food and it was well appreciated. The hotel is newer and looks fresh and modern. Everything worked and was in very good condition. The front desk staff was polite and helpful. The location was convenient to the highway, for traveling. Our rooms were quiet.

Cons:

The room was comparable to a much smaller Holiday Inn Express, that we stayed at on the previous night. It had similar features and layout, just tinier. There was no microwave and the refrigerator was smaller than many microwaves. There was 1 rolling chair, to sit on and the overhead recessed lighting only was installed in half the room, which was rather odd. It was fine for one night, but not a place I would stay for a week. Even the dining space felt very crowded, with a dozen or so people getting breakfast. The layout was cluttered and compact. Booking.com did not communicate my request to the hotel, to have my son's room close to mine. He was 2 floors up and the hotel stated that no one contacted them about my request.

2026-06-28 via Nuitee
J
Jie Q couple us
10
还会来
Pros:

很舒服,干净!

Cons:

厕纸与面纸忘了添加

2026-06-28 via Nuitee
R
Ryan couple us
10
2026-06-27 via Nuitee
T
Tyler solo_traveller us
8
2026-06-25 via Nuitee
P
Paul solo_traveller us
10
Great experience. Will stay there anytime I am in Roanoke
Pros:

Facility seemed new. The staff were great!

Cons:

Eggs were not normal whole eggs

2026-06-24 via Nuitee
T
trnshdsilver solo_traveller us
8
A Compact Hotel
Pros:

It was what you'd expect for a newer hotel. Nothing special, but the staff was pleasant, the room was clean, and the beds were comfortable.

Cons:

Room was rather "compact" compared to other hotels I've stayed at.
Shower head needs to be replaced or descaled. No matter how you turned/adjusted it, water came out of only 4 holes and you couldn't tilt the head up to better utilize the water that was coming out.
There must have been an event nearby as when we went to leave in the morning vehicles were parked everywhere and however they wanted - behind other vehicles blocking them in, on the sidewalk and the lawn. Thankfully I parked beside a utility truck and they had left already leaving me a path to exit freely.

2026-06-23 via Nuitee
D
Don solo_traveller us
9
2026-06-23 via Nuitee
R
Robert extended_group us
9
Pros:

Clean, new & trendy

Cons:

No coffee in room

2026-06-21 via Nuitee