The Orient Jakarta, a Royal Hideaway Hotel

Hotels
Barcelo
9.8 (115 reviews)
36 Jl. Jend. Sudirman, Jakarta, Daerah Khusus Ibukota Jakarta, 10250 , Jakarta , ID

Facilities

Meeting rooms
Full-service spa
Proposal/romance packages available
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great food
Helpful staff
Unique design
Convenient location
Cons:
Noise issues
Poor room layout
Cleanliness concerns

Categories

Cleanliness
9.49
The review highlighted issues with bathroom cleanliness and overall design.
Service
9.99
Many guests praised the attentiveness and helpfulness of the staff.
Location
10
The hotel is well-situated in a busy business district, convenient for most travelers.
Room Quality
8.98
Several reviewers mentioned discomfort due to room layout and sound insulation issues.
Amenities
9.98
The hotel offers a variety of amenities, although some expected facilities were missing.
Value for Money
9.97
Many guests felt the hotel offered good value, especially considering the unique design.
Food and Beverage
10
Most reviews noted the food as delicious and consistently impressive.
Overall Experience
10
Most guests expressed a strong desire to return, reflecting a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 05:23

Property Description

Recreational Opportunities:
Enjoy the outdoor pool and 24-hour fitness center for a refreshing experience.

Delicious Dining Options:
Indulge in Japanese cuisine at Furusato Izakaya or unwind at the bar/lounge and poolside bar.

Premium Amenities:
Benefit from concierge services, complimentary Wi-Fi, and free self-parking for your convenience.

Experience luxury at The Orient Jakarta, a Royal Hideaway Hotel and book your stay today.

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.8
Based on 115 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 8.98
Amenities: 9.98
Value for Money: 9.97
Food and Beverage: 10
Overall Experience: 10
E
Euaj solo_traveller sg
10
2026-06-17 via Nuitee
V
Valentina solo_traveller it
10
Unique atmosphere and attention to detail
Pros:

This hotel has a strong personality and lovely attention to detail. Even the hallways smell great. Breakfast is outstanding!

2026-06-16 via Nuitee
C
Chouesnel solo_traveller fr
10
2026-06-16 via Nuitee
J
joshis solo_traveller cz
10
Amazing hotel with charming interior and view that is hard to beat
Pros:

Amazing interior with lots of wooden decor, a view of Jakarta city hard to beat, very comfortable beds, a great and rich breakfast (and even greater and richer bar), and helpful staff. I warmly recommend this hotel!

Cons:

Nothing - I really did not find a single thing that would be wrong.

2026-06-15 via Nuitee
P
Pranashan solo_traveller za
10
Pros:

Brilliant hotel

2026-06-15 via Nuitee
Z
Zhuohua solo_traveller be
10
Extraordinary
Pros:

I love the style of the hotel. Interior design is really beautiful with wooden and natural themes. Each room has a different drawing on its door, making it really special. There are two pools and the rooftop one is gorgeous with fantastic views of the city and great ambiance. Beds are huge and comfortable. Food is great with different options including Indonesian international and Japanese.
Last but certainly not least, staff are extremely friendly. I had an issue with taxi to go to the airport and the reception staff especially Robin did all he could to help me, with warmth and big smiles! I am truly grateful!
All my colleagues who are travelling with me, including those who stay in different hotels nearby, all love the Orient’s ambiance.
Oh massage service is also great!
A hotel definitely to return to and to be highly recommended.

Cons:

None

2026-06-13 via Nuitee
M
Morgane solo_traveller mx
10
Pros:

Incroyable ! 😍 Magnifique hôtel, haut standing. Bien entendu, en plein coeur de ville, mais vrai dépaysement à l'intérieur. L'une de mes meilleures expériences d'hôtel.
Spa génial, comme le reste de l'hôtel. A noter : Piscines ambiance "fancy" avec musique.
On reviendra, c'est CERTAIN 💗

2026-06-09 via Nuitee
A
alexis solo_traveller mo
9
2026-06-03 via Nuitee
A
Alexandre couple fr
10
C’est ce qu’on attend d’un 5 étoiles.
Pros:

Tout

Cons:

Rien

2026-06-03 via Nuitee
M
Markus solo_traveller au
9
Almost perfect
Pros:

Great Staff, beautiful design, very comfortable beds

Cons:

Bathroom not clean with mould in the corners

2026-06-03 via Nuitee
B
Boen couple id
1
this hotel apparently doesn’t comprehend fully , the meaning of providing its guest , the best hospitality possible , du
Pros:

NONE

Cons:

EVERYTHING

2026-06-03 via Nuitee
B
Ben couple gb
10
Wonderful hotel.
Pros:

Lovely hotel, great rooftop pool, great lower pool which was my son’s favourite pool of our trip. Excellent gym and very friendly helpful staff. Nice big rooms, with good views of Jakarta. The decor isndie the hotel is amazing, and a real good introduction into Indonesian culture. The breakfast restaurant staff were top notch and went above and beyond to help us

Cons:

The location doesn't have much around the immediate vacinity if you want to walk straight out and do something, but grab taxis are so cheap it really wasn't an issue for us.

2026-06-03 via Nuitee
S
Samah solo_traveller ae
9
2026-06-01 via Nuitee
S
Sesarina solo_traveller id
9
2026-06-01 via Nuitee
A
Alejandro couple es
9
Estancia agradable en Jakarta
Pros:

Todo en general, cumple con las expectativas por el tipo de hotel que es.

2026-05-31 via Nuitee
T
THAMER couple sa
8
2026-05-30 via Nuitee
A
Ambiya Dimas couple fr
10
Pros:

Everything is so clean

2026-05-29 via Nuitee
S
Stuart solo_traveller id
9
2026-05-27 via Nuitee
C
Christian couple ch
8
Tolle, moderne, Adresse mit top Frühstück
Pros:

- bestes Frühstück auf der ganzen Indonesien Reise;
- tolle Pools;

Cons:

- etwas ringhörig (Strassenlärm);
- eher Teuer (Food / Drinks)

2026-05-27 via Nuitee
R
Robert couple de
10
2026-05-26 via Nuitee