Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2698 reviews)
Franklinstraße 25 , Berlin , DE
+49 30 208478000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2698 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
B
Bartosz • family_with_children • pl
10
2026-09-19 • via Nuitee
R
Roman • solo_traveller • cz
8
Sehr gutes Hotel
Pros:

Sehr schönes Zimmer mit Safe im modernen Gebäude.

Cons:

Kein Kühlschrank und Wasserkocher im Zimmer.
Alle S/U Stationen sind mindestens einen Kilometer vom Hotel entfernt.

2026-09-14 • via Nuitee
R
René • couple • de
9
2026-09-14 • via Nuitee
V
valerie • family_with_children • fr
7
Cela aurait pu être bien
Pros:

L’hôtel en lui-même est tout à fait correct et très propre. La literie rien à dire les chambres spacieuses la salle de bain tout à fait correcte. Par contre un autre arrivée pas de clé pour nos chambres gros problème et le lendemain, une personne à l’accueil détestable.

Cons:

Le personnel de l’accueil du deuxième jour et l’impossibilité de prendre le petit déjeuner sur place parce que nous n’avions pas réservé. Dommage !

2026-09-14 • via Nuitee
Y
Yerbolat • solo_traveller • kz
10
2026-09-13 • via Nuitee
M
Martin • solo_traveller • de
9
2026-09-13 • via Nuitee
A
Adelino • solo_traveller • de
10
Pros:

Mir hat die Ausstellung und der Service sehr gut gefallen.

Cons:

Es war alles in Ordnung

2026-09-13 • via Nuitee
E
Edona • extended_group • xk
10
2026-09-13 • via Nuitee
N
Nadine • extended_group • de
10
2026-09-12 • via Nuitee
T
Tanja • couple • de
9
Sehr zentral, sauber, gerne wieder
Pros:

Sehr gute Ausstattung, sauber und freundliches Personal

Cons:

Leider keine Parkmöglichkeit am Hotel

2026-09-12 • via Nuitee
A
Adnane ABAID • solo_traveller • de
7
2026-09-12 • via Nuitee
S
Sven • solo_traveller • de
8
2026-09-10 • via Nuitee
P
Pankowska • couple • de
8
Pros:

Alles

2026-09-09 • via Nuitee
Z
Zia • solo_traveller • nl
7
2026-09-08 • via Nuitee
L
Lia Cecilia • solo_traveller • de
9
Ich war sehr zufrieden
Pros:

Personal
Beratung

2026-09-08 • via Nuitee
J
Julie • solo_traveller • us
9
I would recommend for vegans. They had great breakfast options.
Pros:

Clean

Cons:

Nothing

2026-09-08 • via Nuitee
H
Heiko • solo_traveller • de
9
2026-09-07 • via Nuitee
özgün • solo_traveller • se
10
2026-09-07 • via Nuitee
S
Sylvia • solo_traveller • de
9
2026-09-06 • via Nuitee
S
Susanne • family_with_children • de
6
Wäre ein gutes Hotel, wenn man Mitarbeiter schult und mal ordentlich aufräumt und putzt!
Pros:

Prinzipiell gute Zimmer, aber Sauberkeit und Service 👎🏻

Cons:

Mitarbeiter nicht sehr freundlich, Rezeption verramscht und voller privater Sachen wie Zigaretten, Mitarbeiter mit Kaffee u Kippe vor dem Eingang, fehlende Decken&Handtücher kamen erst nach 2 Stunden, Zimmer extrem verstaubt und Teppich in Zimmer und Gang ekelhaft verdreckt!

2026-09-05 • via Nuitee