Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2703 reviews)
Franklinstraße 25 , Berlin , DE
+49 30 208478000

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very clean rooms and comfortable bedding
Friendly and helpful staff (overall)
Excellent breakfast with vegan options
Quiet, central location with good connections
Modern rooms with blackout blinds and bluetooth speaker
Cons:
No fridge, kettle or in-room drinking water/coffee
Perceived poor value/price too high; breakfast costly for some
Occasional reception/check-in problems or rude staff
No on-site parking at the hotel / visibility of signage
Some rooms lack a closet; minor room storage issues

Categories

Cleanliness
8.8
Multiple reviews explicitly praise room and hotel cleanliness ("très propre", "room is clean", "Clean"); bedding repeatedly described as very comfortable.
Service
8.2
Generally positive comments about friendly, helpful staff, but some reports of untrained or rude reception on one occasion and check-in/key issues.
Location
8.5
Described as central and quiet with good connections to Hbf and free parking nearby; lack of on-site parking noted by some guests.
Room Quality
8.7
Rooms described as modern, comfortable and well-equipped (blackout blinds, safe, bluetooth speaker); some mention small size and missing closet.
Amenities
7.8
Good basics present (modern bathrooms, blackout blinds, bluetooth speaker) but several guests note missing in-room items (no fridge, no kettle/water/coffee provided) and limited on-site parking.
Value for Money
7.2
Multiple comments that price is high relative to offered service; breakfast cost considered expensive by some (≈20€).
Food and Beverage
8.8
Breakfast repeatedly highlighted as very good/excellent with options for vegans; a few guests found it only adequate or missed specific items (bacon, eggs).
Overall Experience
8.4
Overall positive experience with many guests willing to return or recommend; isolated negatives (check-in issue, occasional staff attitude, minor amenity gaps) tempered overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2703 reviews
Cleanliness: 8.8
Service: 8.2
Location: 8.5
Room Quality: 8.7
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 8.8
Overall Experience: 8.4
A
Aneliya • solo_traveller • fr
10
Hôtel propre et moderne à Berlin
Pros:

Chambre très propre, petite mais équipée avec tout ce qu'il faut, linge de lit super confortable; salle de bain spacieuse et moderne; environnement calme

Cons:

tout était parfait pour ma nuit

2026-10-31 • via Nuitee
P
Peter • family_with_children • gb
9
Pros:

Staff pleasant, friendly and helpful. Very good food, particularly breakfast.

Cons:

Bizarrely, the light switches in the room were black on a black wall - difficult to find in the dark!

2026-10-30 • via Nuitee
A
Alhusari • family_with_children • de
10
الفندق الراقي 👌👌👌👌👍👍👍🔥🔥🇸🇾✌️✌️🙏🙏
Pros:

كان كل شيء جيد منذ لحظه الاستقبال حتى لحظه الوداع الموظفين ودودين ولطفاء والخدمات جيده جدا واوصي الجميع بزيارة هذا الفندق لقضاء اوقات سعيدة وهادئه.👍👍👍👍👍👍👍👍👌👌👌👌🎉🎊🎁

Cons:

ان اقامتي كانت قصيره لمده ثلاثه ايام وكنت اتمنى ان تكون العطله اطول للاستماع اكثر في الفندق 👌👌👌👌🤝🤝🤝🤝✌️✌️

2026-10-27 • via Nuitee
L
Lena • couple • de
7
2026-10-25 • via Nuitee
G
GORDON • solo_traveller • de
10
2026-10-24 • via Nuitee
Y
Yannis • solo_traveller • gr
8
Good, no frills, accommodation.
2026-10-23 • via Nuitee
A
Anzer • family_with_children • de
8
2026-10-20 • via Nuitee
I
Irene • solo_traveller • de
8
Angenehmer Aufenthalt
2026-10-19 • via Nuitee
L
Lukas • couple • de
10
Gutes Hotel in ruhiger Lage und gute Anbindung.
Pros:

Zentrale ruhige Lage mit kostenlosen Parkmöglichkeiten in der Nähe.

Cons:

Die Kissen, ist aber wahrscheinlich Gewohnheit. Mein Bruder fand diese Ok!

2026-10-18 • via Nuitee
Z
Zdravko • solo_traveller • rs
10
2026-10-17 • via Nuitee
M
Marlon • extended_group • ph
9
The room is nice. Breakfast is excellent. Hope there is parking for guest.
Pros:

The room is clean and staff are very nice.
Breakfast is still excellent although i am missing bacon :) and sunny side up egg :)
Holiday Inn sign is not visible outside but NIU.
I hope water heater, drinking water and coffee are standard services in the room.

2026-10-16 • via Nuitee
S
Stefan • family_with_children • de
8
Modernes Hotel mit komfortablen Zimmer und guter Lage zum Hbf. Personal nett, aber ungeschult.
Pros:

Schöne, modere Zimmereinrichtung. Gut schallgeschützte Zimmer, so man konnte man in Ruhe ausschlafen.
Absolut Top: Jalousie zum Abdunkeln des Zimmers.

Cons:

Frühstück zu teuer mit knapp 20€. Für unser Kind mit 6 Jahren war das Frühstück aber kostenfrei.

2026-10-15 • via Nuitee
A
Adrian • solo_traveller • de
5
2026-10-15 • via Nuitee
Y
Yusaku • solo_traveller • gb
3
2026-10-15 • via Nuitee
C
cveta27 • family_with_children • rs
8
It was nice, but the price is too high relative to the service.
Pros:

Breakfast was ok but nothing special for the price of the room and if you come later to the breakfast not all the food is available.

Cons:

There is no closet for the clothing, you can just hang some stuff

2026-10-13 • via Nuitee
B
BEATRIZ • couple • co
9
2026-10-10 • via Nuitee
E
Elaine • solo_traveller • de
10
I would actually want to stay in the hotel again.
Pros:

The speaker with bluetooth. I am always listening to music so this a good bonus.

Cons:

Hmmm nothing about the hotel i would say.

2026-10-08 • via Nuitee
T
Todor • solo_traveller • de
10
2026-10-07 • via Nuitee
B
Bartosz • family_with_children • pl
10
2026-09-19 • via Nuitee
R
René • couple • de
9
2026-09-14 • via Nuitee