Holiday Inn - the niu, Flash Berlin Charlottenburg by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (2606 reviews)
Franklinstraße 25 , Berlin , de
+4930208478000

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Good room design
Helpful staff
Fair value for money
Good breakfast options
Cons:
Reservation handling issues
Cleanliness concerns due to shower setup
Distance to transit stations

Categories

Cleanliness
7.69
Rooms were neat but had issues such as with the shower setup which left the bathroom wet.
Service
8.16
Staff were helpful and sympathetic but had issues with reservation handling.
Location
8.2
The hotel location is decent but requires a good amount of walking to transit stations.
Room Quality
8.15
Room design was appreciated but some lighting issues were noted.
Amenities
8.68
Standard amenities present but could improve with additional features like a tea/coffee corner.
Value for Money
8.64
Despite some issues, the rate seems fair for the quality provided.
Food and Beverage
8.69
Breakfast options were noted positively.
Overall Experience
8.16
Overall stay had positives but was marred by reservation and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:09

Property Description

Modern Accommodations
The niu Flash in Berlin offers contemporary air-conditioned rooms with a sleek design, flat-screen TV, and private bathrooms for a comfortable stay.

Convenient Location
Situated just 2 km from Zoologischer Garten underground station, guests have easy access to Berlin's popular attractions such as Kurfürstendamm, Brandenburg Gate, and Reichstag.

Exceptional Service
Enjoy a hassle-free stay with friendly staff fluent in German and English available 24/7 at the front desk, ensuring all your needs are met promptly.

Experience the perfect blend of modern comfort and convenience at niu Flash. Book your stay now for a memorable Berlin getaway.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2606 reviews
Cleanliness: 7.69
Service: 8.16
Location: 8.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.16
C
chrysoula • solo_traveller • nl
3
Cons:

Some staff members were very rude and unfriendly.

2026-07-04 • via Nuitee
S
Shih-Huan • solo_traveller • tw
7
Pros:

Clean and quiet.

Cons:

The staff in the evening are unfriendly, especially the ones at the bar. Annoyed by the job he's supposed to do such as taking an order. Also there is no free toothbrush despite it being written in the room explicitly.

2026-07-04 • via Nuitee
T
Tomasz Z • extended_group • pl
9
Bardzo dobry hotel budżetowy
Pros:

Przyzwoity budżetowy hotel. Wszystko praktycznie nowe, Czysto, bardzo miła i pomocna obsługa na recepcji. Można wygodnie zostawić walizki (mieliśmy pociąg po południu więc walizki zostały na recepcji a podjechaliśmy po nie później. Całkiem dobre śniadania - może na pierwszy rzut oka nie wyglądają na jakieś Wow! ale tak naprawdę wszystko co potrzeba jest. Uliczkę obok są restauracje w tym świetna włoska (hotel też oferuje swoją restaurację.

Cons:

Hotel jest około 10-15 minut spacerem od metra. Pomimo że łóżka są zsunięte to są dwa materace więc wiadomo - szpara pomiędzy nimi.

2026-07-03 • via Nuitee
A
Amrita H • solo_traveller • cz
8
2026-07-03 • via Nuitee
J
Juergens • solo_traveller • de
5
2026-07-02 • via Nuitee
H
Hans- Jürgen • family_with_children • de
8
2026-07-02 • via Nuitee
E
ELLEN • couple • be
8
Pros:

Good breakfast, nice room, bar

Cons:

Personnel could be a little bit more efficient and organised

2026-07-02 • via Nuitee
Z
Zoriana • couple • ua
10
2026-07-01 • via Nuitee
M
marie helene • family_with_children • be
8
Très beau séjour
Pros:

La proximité du métro.
Parfait pour les concerts.

Cons:

C’est loin de centre ville.

2026-07-01 • via Nuitee
S
Saba • solo_traveller • bh
1
It was more like a motel but advertised as hotel.
Pros:

The location as it was close by the event that I was attending

Cons:

The rooms didn’t have the very basics like glasses to take water or water cooker (not even asking for a coffee machine!).
The bed shits were super low quality and coarse, the pillows super cheap and uncomfortable. Couldn’t really get proper sleep both nights I stayed there.
Most of the staff were unfriendly and looked as if they are pissed all the time for unknown reasons.
Overall very uncomfortable and unrestful stay for me and wouldn’t consider it again.

2026-06-30 • via Nuitee
V
Věra • family_with_children • cz
8
Pros:

Snídaně byla fajn a plně dostačující (možná to chtělo jen více ovoce). Pokoje byly v pořádku, čisté a komfortní. Parking v okolních ulicích byl dostačující (naštěstí byla neděle). Personál byl milý a nápomocný.

2026-06-30 • via Nuitee
S
Saskia • solo_traveller • de
9
2026-06-30 • via Nuitee
S
Sophie • extended_group • de
8
2026-06-30 • via Nuitee
S
Stefanie • couple • de
10
Ruhig, gut gelegen, komfortabel und freundliches Pwrsonal
Pros:

Schönes modernes Hotel, ruhig , sehr schönes Zimmer , mit Komfort

2026-06-29 • via Nuitee
H
harold • family_with_children • nl
8
Bruno Mars en een weekendje Berlijn
Pros:

Hotel wat prima geschikt is voor een weekend Berlijn. Airco's werken goed op een van de heetste dagen van het jaar. Bedden zijn prima en dat geldt ook voor de hygiëne. Faciliteiten zijn voldoende. Vriendelijk en efficiënt werkend personeel. Op een paar honderd meter loopt de Spree waar je mooi kunt wandelen. Kortom een prima hotel voor een paar dagen Berlijn.

Cons:

Hotel kent geen parkeergelegenheid. In de buurt van het hotel kun je gratis parkeren maar dan moet je wel op zoek naar een parkeerplaats.

2026-06-29 • via Nuitee
D
David • extended_group • cz
8
Pros:

Skvělí personál, zpracováni detailů restaurace, recepce a vybavení pokoje . Snídaně až na pár věcí skvělá!

Cons:

Snídaně byla fajn, chyběl větší výběr uzenin, míchané vajíčka 🍳 - hotel používá tzv. Vaječnou směs - škoda, čerstvá míchaná vajicka by byla lepší 🙏😁

2026-06-29 • via Nuitee
T
Tobias • family_with_children • de
9
2026-06-29 • via Nuitee
A
Anja • solo_traveller • de
9
Pros:

Zimmer top, sehr schön mit der Klimaanlage, Aber zu wenig Parkplätze. Wir hatten Glück.

Cons:

Frühstück zu teuer, vorallem für kinder. Die ja nicht viel essen. Hätten gerne im hotel gefrühstückt. Aber 84 Euro für mich und mein Kind, der nur 1 Brötchen isst und ich auch nicht mehr. Das ist heftig.

2026-06-28 • via Nuitee
C
Clara • solo_traveller • it
8
Hotel bello,pulitissimo e moderno
Pros:

Pulizia

Cons:

Mancanza frigo in camera

2026-06-28 • via Nuitee
E
Elo • family_with_children • ee
9
2026-06-28 • via Nuitee