Caribe Princess

Hotels
7 (1399 reviews)
168 Avenida Álvaro Obregón Plutarco Elias Calles , Chetumal , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice location
Friendly service
Affordable
Cons:
Cleanliness issues
Old facilities
Inadequate service supplies

Categories

Cleanliness
5.83
Multiple mentions of dirty sheets and grimy facilities.
Service
7.8
Service was generally friendly, although there were issues with providing requested items.
Location
8.34
Good location mentioned multiple times, close to ferry and restaurants.
Room Quality
6.29
Rooms described as simple, some mention of needing maintenance.
Amenities
5.82
Basic facilities; issues with elevators and outdated amenities.
Value for Money
8.28
Reasonable prices given the location, though expectations for quality varied.
Food and Beverage
6.33
Limited comments, but indicated basic provisions were lacking.
Overall Experience
7.3
Average experience reflecting positives of location and negatives of cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:22

Property Description

Convenient Location
Located in Chetumal, Quintana Roo, Caribe Princess is just 2.8 km from Dos Mulas Beach, offering a perfect blend of relaxation and exploration for guests.

Modern Amenities
With flat-screen TVs, air conditioning, and private bathrooms in every room, Caribe Princess ensures a comfortable stay. Some rooms even feature balconies or terraces with stunning city views.

Exceptional Services
Guests can enjoy free WiFi, complimentary toiletries, and free parking. The hotel also provides a tour desk, luggage storage, a business center, and a 24-hour front desk for convenience.

Book your stay at Caribe Princess now for a memorable experience in Chetumal!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 1399 reviews
Cleanliness: 5.83
Service: 7.8
Location: 8.34
Room Quality: 6.29
Amenities: 5.82
Value for Money: 8.28
Food and Beverage: 6.33
Overall Experience: 7.3
B
Buendía • solo_traveller • mx
10
2026-07-12 • via Nuitee
C
Cutberto • solo_traveller • mx
9
2026-07-11 • via Nuitee
R
Richard • solo_traveller • bz
7
The room was clean, but I had to use my air freshener to freshen up the room. I didn’t like that the door to the balcony
Pros:

I like the location

Cons:

The security

2026-07-09 • via Nuitee
E
Ernesto • solo_traveller • mx
8
Pros:

El elevador

Cons:

Que no hay WiFi clave en el cuarto

2026-07-08 • via Nuitee
R
Robert Jan • extended_group • mx
10
Super!!
Pros:

Perfect Hotel, leuke locatie, midden in Chetumal. Aardige mensen en een geweldige koffie met koek winkel aan de overkant. Zeer aan te raden hotel!

2026-07-07 • via Nuitee
T
Tania • solo_traveller • mx
4
Pros:

Solo la recepción, pasillos y balcón.

Cons:

El cuarto los pisos y muebles muy manchados desgastados y rotos..en especial lo que menos me gustó el piso del baño manchado con moo, no me daba confianza pisar sin sandalias. silla rota buro muy maltratado ..

2026-07-07 • via Nuitee
S
salvador • family_with_children • mx
8
Pros:

la ubicacion excelente

2026-07-07 • via Nuitee
M
Martín de Jesús • solo_traveller • mx
8
Cons:

Mala la calidad de la señal de internet.

2026-07-03 • via Nuitee
A
Ali • solo_traveller • bz
10
Pros:

Good service.

Cons:

All was good

2026-07-02 • via Nuitee
L
Lyzanni • couple • bz
1
2026-07-02 • via Nuitee
L
Lyzanni • couple • bz
1
Not recommended
Pros:

Location

Cons:

Everything else. It’s old, no upkeep, we had no water at night. Everything is breaking, smells bad. Couldn’t wait to get out of there fast enough. False advertising.

2026-07-02 • via Nuitee
R
Rivera • solo_traveller • mx
9
2026-06-30 • via Nuitee
P
Paul • couple • us
8
The booking service was prompt
Pros:

The service desk was good

Cons:

The WiFi was awful. Had to leave to do online class.

2026-06-28 • via Nuitee
M
Miguel Angel • solo_traveller • mx
8
Pros:

Amabilidad del recepcionista

2026-06-27 • via Nuitee
C
Chuc • solo_traveller • mx
3
No recomendable.
Pros:

Nada.

Cons:

Muy sucio y lleno de cucarachas. Camas incómodas y muebles viejos.

2026-06-26 • via Nuitee
P
Paiz camacho • solo_traveller • gt
8
2026-06-25 • via Nuitee
P
Perez Morales • solo_traveller • mx
1
Pros:

La atención del personal

Cons:

La comodidad del cuarto es incómodo y además la habitación estaba sucia con calcetines tirados de otros huéspedes

2026-06-24 • via Nuitee
C
Cynthia suseth • solo_traveller • mx
10
Bueno y barato
Pros:

Precio

Cons:

Actitud del personal

2026-06-24 • via Nuitee
H
Hicela • solo_traveller • bz
2
Cons:

No water came out from the shower.

2026-06-22 • via Nuitee
E
Elvira Andrea • solo_traveller • mx
8
Pros:

Lo céntrico y seguridad autos comodo

Cons:

Las toallas u mas iluminación avión pasillos

2026-06-21 • via Nuitee