Caribe Princess

Hotels
7 (1433 reviews)
168 Avenida Álvaro Obregón Plutarco Elias Calles , Chetumal , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Nice location
Friendly service
Affordable
Cons:
Cleanliness issues
Old facilities
Inadequate service supplies

Categories

Cleanliness
5.83
Multiple mentions of dirty sheets and grimy facilities.
Service
7.8
Service was generally friendly, although there were issues with providing requested items.
Location
8.34
Good location mentioned multiple times, close to ferry and restaurants.
Room Quality
6.29
Rooms described as simple, some mention of needing maintenance.
Amenities
5.82
Basic facilities; issues with elevators and outdated amenities.
Value for Money
8.28
Reasonable prices given the location, though expectations for quality varied.
Food and Beverage
6.33
Limited comments, but indicated basic provisions were lacking.
Overall Experience
7.3
Average experience reflecting positives of location and negatives of cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:22

Property Description

Convenient Location
Located in Chetumal, Quintana Roo, Caribe Princess is just 2.8 km from Dos Mulas Beach, offering a perfect blend of relaxation and exploration for guests.

Modern Amenities
With flat-screen TVs, air conditioning, and private bathrooms in every room, Caribe Princess ensures a comfortable stay. Some rooms even feature balconies or terraces with stunning city views.

Exceptional Services
Guests can enjoy free WiFi, complimentary toiletries, and free parking. The hotel also provides a tour desk, luggage storage, a business center, and a 24-hour front desk for convenience.

Book your stay at Caribe Princess now for a memorable experience in Chetumal!

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 1433 reviews
Cleanliness: 5.83
Service: 7.8
Location: 8.34
Room Quality: 6.29
Amenities: 5.82
Value for Money: 8.28
Food and Beverage: 6.33
Overall Experience: 7.3
J
Juan carlos • solo_traveller • mx
5
Pros:

L localización, esta a dos cuadras del malecón

Cons:

La fachada y el lobby están muy bien pero los cuartos (por lo menos el que me toco) muy viejo el mobiliario y con olor a humedad, no se si después de un rato se deja de percibir por que abri la ventana o por que me acostumbre al olor, si es para pasar la noche lo recomiendo, si es para disfrutar del lugar creo que hay mejores opciones sin embargo el costo creo que es el adecuado para el lugar.

2026-10-24 • via Nuitee
J
James • extended_group • bz
1
Pros:

The front desk guy was okay and helpful.

Cons:

The water from the faucet and the shower smelled so so so bad like drain water or worst, and the bed sheets and curtains were stained and moldy.

2026-10-23 • via Nuitee
E
erica • couple • bz
10
2026-10-23 • via Nuitee
A
Alfredo Isai • extended_group • mx
8
Con detalles, pero sí volvería a hospedarme aquí.
Pros:

La ubicación era muy conveniente. La limpieza estaba muy bien. Siempre cambiaban las toallas y dejaban todo muy limpio y ordenado. Además, el personal siempre fue amable.

Cons:

Que el elevador no servía y que el agua caliente no siempre estuvo disponible.

2026-10-20 • via Nuitee
I
Izalde • couple • mx
1
2026-10-19 • via Nuitee
R
Ruth • solo_traveller • us
8
2026-10-17 • via Nuitee
P
Pedro Cantero • couple • mx
9
Pros:

Ubicación genial muy buena

Cons:

Que el elevador no funcionaba y nos dieron una abitatacion en el tercer piso por 2 noches

2026-10-17 • via Nuitee
M
MARIO • solo_traveller • mx
8
Pros:

Ubicación

Cons:

Necesita una remodelación urgente

2026-10-17 • via Nuitee
P
PEREZ GARCIA • couple • mx
9
2026-10-16 • via Nuitee
F
Fredi • extended_group • mx
8
2026-10-15 • via Nuitee
A
Alyssa • extended_group • bz
5
Pros:

I like the location and everything. It was cozy and nice. Everyone was friendly and easy to communicate with.

Cons:

The elevator wasn't working and we had to walk all those stairs with our luggage.
No hot water to shower with.

2026-10-13 • via Nuitee
A
Alyssa • extended_group • bz
5
2026-10-13 • via Nuitee
J
Justin • extended_group • bz
6
Pros:

The location

Cons:

The water smelled

2026-10-12 • via Nuitee
A
Aguilar • solo_traveller • mx
9
2026-10-08 • via Nuitee
E
Eduardo • couple • bz
9
Was good.
Pros:

Close to an oxxo and cafe.

Cons:

Wifi service was not accessible in the room we stayed in.

2026-10-08 • via Nuitee
E
Edgar • family_with_children • mx
8
Cumple pero puede mejorar.
Pros:

Camas cómodas. Descanse muy bien.

Cons:

El elevador estaba fuera de servicio.

2026-10-07 • via Nuitee
J
Julio Cen • solo_traveller • mx
4
Pros:

La ubicación.

Cons:

En general todo, cama super pequeña, sin jabón en el baño y en general la habitación requiere mantenimiento.

2026-09-19 • via Nuitee
J
Jamie • couple • bz
8
2026-09-18 • via Nuitee
P
Paul • solo_traveller • bz
2
2026-09-16 • via Nuitee
E
Eneida • couple • us
6
Pros:

Close to restaurant and convenience store

2026-09-16 • via Nuitee