Holiday Inn Express Jinan Airport Zone by IHG

Hotels
•
Holiday Inn Express
Northern Building No. 3966 Airport Road Gaoxin District , Jinan , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
good location
large comfortable bed
free shuttle service
good breakfast
Cons:
staff language barrier
poor customer service
limited amenities

Categories

Cleanliness
6.91
Complaints regarding the poor service during check-in and inadequate facilities.
Service
7.88
Staff did not provide adequate assistance or communication options.
Location
8.92
Convenient proximity to the airport.
Room Quality
7.37
The bed is large and comfortable, but there are issues with accessibility.
Amenities
6.4
Lack of services and facilities around the hotel.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.41
Breakfast options are good, but limited dining hours.
Overall Experience
8.18
Mixed experience with positives in location and amenities but shortcomings in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:32

Property Description

Convenient Location
Modern Amenities
Business-Friendly Services

Book now to experience comfort and convenience at Holiday Inn Express Jinan Airport Zone!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.91
Service: 7.88
Location: 8.92
Room Quality: 7.37
Amenities: 6.4
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.18
D
DIONNE RUTENDO • solo_traveller • cn
6
The hotel staff was amazing. They picked me up from the airport and I really appreciate them for that
Pros:

The bed and the stuff were amazing!

Cons:

The carpet along the corridor is a pain, it was a bit difficult to drag my bags along the passage to and from my room. The menu could use an upgrade

2026-08-26 • via Nuitee
D
Daniel • couple • gb
9
Excellent Stay – Highly Recommended
Pros:

I had a wonderful stay at the hotel and was very impressed with the overall experience. The room was clean, comfortable and well maintained, and the hotel provided everything I needed for a relaxing stay.

The staff were friendly, welcoming and professional throughout my visit. Their customer service was excellent, and they were always willing to assist whenever

Thank you to the entire team for making my stay so pleasant. I would definitely recommend this hotel to others.

Cons:

There was a slight language barrier, but the staff were always patient and willing to use a translator to communicate effectively with me.

2026-08-15 • via Nuitee
I
IBRAHIM • solo_traveller • ng
9
2026-08-07 • via Nuitee
A
Abu • solo_traveller • sa
8
2026-08-04 • via Nuitee
P
Pretorius • solo_traveller • za
8
2026-07-24 • via Nuitee
E
Emmanuel • solo_traveller • us
9
2026-07-23 • via Nuitee
U
Umar • solo_traveller • pk
8
Cons:

Its actually best for people who wants to stay for interconnected flights

2026-07-14 • via Nuitee
D
Djeijn • extended_group • at
7
2026-06-29 • via Nuitee
Y
youssef • solo_traveller • fr
10
Rien à dire tout nickel
Pros:

Tout

Cons:

Rien

2026-06-23 • via Nuitee
F
Fotios • solo_traveller • gr
10
2026-06-18 • via Nuitee
I
Ivaylo • solo_traveller • bg
7
2026-06-18 • via Nuitee
M
Masia • solo_traveller • za
5
Hotel service fee on arrival
Pros:

Beautiful hotel reception nice restaurant and staff

Cons:

I booked the hotel and payed via booking.com but when I arrived they charged me a service fee which was higher than the actual amount I paid for the my stay.when I inquire about the fee they said its mandatory.I feel an extra fee that's actually more than the amount paid for the hotel should be disclosed at least prior arrival or prior payment

2026-06-18 • via Nuitee
M
Moustafa • solo_traveller • eg
5
2026-06-10 • via Nuitee
M
Michael • solo_traveller • au
10
2026-05-24 • via Nuitee
N
Natalia • solo_traveller • uy
9
Pros:

La habitación es muy grande y completa. La cama es muy cómoda. El agua tiene muy buena presión. Hay un restaurante donde se puede cenar, almorzar y desayunar. El personal me pareció muy amable y servicial, tanto en la recepción como en el restaurante.

Cons:

Hay un poco de olor a cigarrillo aunque la habitación era de no fumadores.

2026-05-24 • via Nuitee
B
Bhurich • extended_group • th
7
เหมาะสำหรับที่พักชั่วคราวใกล้ๆสนามบิน
Pros:

ห้องพักกว้างและสะอาด พนักงานบริการที่ห้องอาหารเช้าดีมาก สามารถเดินทางด้วยรถไฟฟ้าห่างไปประมาณ 15 นาที

Cons:

ห้องพักมีกลิ่นบุหรี่เล็กน้อย และไม่มีร้านค้าใดๆโดยรอบ

2026-05-21 • via Nuitee
A
Abdubois • couple • uz
6
2026-05-10 • via Nuitee
S
Salvador • solo_traveller • ec
8
2026-05-08 • via Nuitee
A
Aaron • family_with_children • nz
8
Quick pit-stop
Pros:

We had a 7am flight, location to airport was great. Check in was a breeze. Staff member was very kind and upgraded our room to a bigger one as he saw we had two little kids with us. Very appreciative.
Didn't get to check out the facilities or the breakfast.

2026-03-29 • via Nuitee
C
CHUNLING • family_with_children • us
10
2026-03-20 • via Nuitee