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Facilities
Property facilities
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Private beach nearby
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Beach toys
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Broadcast Live sport events
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Stay at Khaban Bacalar Hotel Boutique
Outdoor Swimming Pool and Garden: Dive into relaxation in our refreshing outdoor pool surrounded by lush greenery, perfect for unwinding under the sun. Explore our charming garden for a tranquil retreat amidst nature.
Elegant Rooms with Modern Amenities: Experience comfort in our air-conditioned rooms equipped with free WiFi and private bathrooms. Some rooms offer balconies, coffee machines, and even kitchenettes for added convenience.
Delicious Dining and Continental Breakfast: Indulge in delectable dishes at our onsite restaurant and savor a delightful continental breakfast to start your day right.
Ready to experience the epitome of boutique luxury? Book your stay at Khaban Bacalar Hotel Boutique now for an unforgettable getaway.
A deposit may be required at the property.
Location
Guest Reviews
The location was beautiful (it is a bit out of the way but so scenic and quiet). The staff were so nice and helpful. The food and drinks were great (the breakfast that was included was made to order and it was lovely).The facilities were great and the room was spotless.
There was a WhatsApp number to communicate with the front desk which was brilliant but replies were sometimes a bit delayed. A small criticism.
Su ubicación dentro de la selva está increible, te alejas de todo el ruido y conectas con la naturaleza.
La comida del restaurante a pesar de nos ser muy variada es buena más no increible, por el precio puedes comer mejor en el centro. Los precios rondan entre los $250 a $350 por platillo. El personal de cocina fueron muy atentos.
Este hotel cuenta con un toque de queda a las 10:00 p.m. nada de ruido, nada de musica y no puedes hacer uso de las instalaciones.
Tuvimos la mala experiencia, ajena al hotel que se fue la electricidad por un poste caido en la carretera y el hotel NO CUENTA CON PLANTA DE ENERGÍA, por lo tanto sin restaurante, no habia servicio de alimentos ni bebidas. Las habitaciones no cuentan con mosquitero en las ventanas, hacía demasiado calor y habia demasiados mosquitos.
Solicitamos al hotel alguna compensación o ayuda para movernos al centro para poder comer y mencionaron que no podían hacer nada porque eran causas externas.
Otro dato que deberian tener en cuenta si quieres conocer Bacalar este hotel no es el ideal ya que no mencionan qué para llegar hay que solicitar un taxi del centro al hotel o viceversa y su tarifa fija es de $300 porque se llega por carretera Federal y un camino de terraceria que si está lloviendo algunos taxistas podrian no darte el servicio o cobrar extra.
Beautiful scenery and very peaceful.
Nothing I loved it
The location of the hotel, the amazing view, the room itself and the Amazing staff with a shout out to Monique who was just amazing.
Nothing... haha maybe the access road 😅 ...but what do you expect in the jungle.
Emplacement et aménagements
Lits un peu trop mous
ES UN PARAISO EL HOTEL ESTA DE ENSUEÑO DESDE LA LLEGADA NOS RECIBIO DANY Y FUE SUPER AMABLE Y LINDA TODOS SON SUPER SERVICIALES MAURICIO, TONY ALE, LO HACEN A UNO SENTIR MUY BIEN LA VILLA ESTA BELLA, AMPLIA, LIMPIA, LA MINI POOL ESTA DE 10 ESAS PUESTAS DE SOL DESDE LA HAMACA SON MARAVILLOSAS, LA CAMA ESTA SUPER COMODA Y LIMPIA, SI TUVIERAN UNA COMIDA RICA TODO SERIA DE 100 ESE FUE EL UNICO INCONVENIENTE.
RECOMENDAMOS 100 POR CIENTO EL LUGAR ES UNA GRAN EXPERIENCIA, por supuesto que regresaremos
LA COMIDA FRIA SIN SAZON Y ESO QUE SOLO DESAYUNABAMOS, EL CAFE FRIO, LAS TORTILLAS HUBO UN DIA QUE ACABAMOS DE DESAYUNAR Y NUNCA LAS LLEVARON PEDIMOS HUEVOS ESTRELLADOS TIERNOS Y NUNCA LOS PUDIERON HACER BIEN EL OMELET CRUDO YO CREO QUE SI CAMBIARAN DE CHEFF Y TUVIERAN UNA PRONTA ATENCION UN CAFE RICO Y CALIENTITO, UNAS TORTILLAS HECHAS A MANO Y UN BUEN JUGO Y MAYOR VARIEDAD SERIA TODO DE 100
Het is een super en rustige plek aan het meer. Ruime en mooie kamers. Fijn ontbijt en menukaart
Sommige plekjes in de kamer hadden was onderhoud nodig. Maar er waren elke dag klusjesmannen bezig op het terrein en ze kunnen ook niet alles in één dag. De weg ernaartoe is met heel veel hobbels. Het is te doen, maar houd rekening met extra reistijd. Let op! Er kan wildlife je kamer inkomen want je zit in de jungle.
La ubicación privilegiada frente a la laguna
Todo me gusto
Le personnel et l’emplacement
Ras
La situation géographique plus que l’hôtel en lui même.
La chambre 6 ( beaucoup mieux que la 9)
Monique au restaurant est en plus le seul membre du personnel qui parle anglais dans tout l’établissement.
Plus que non fumeur mais établissement anti fumeur, il y aurait de quoi faire un coin sympa dedans mais on te colle sur le parking entre la grosse poubelle et le chantier plutot que d’installer un fauteuil dedans à l’extérieur … aussi il n’y a pas un membre de l’accueil ne parle anglais, comment c’est possible dans un établissements 4 étoiles ? Chambre 9 une catastrophe sans déco même pas une lampe de chevet … des fuites bref …
The kayaks, the breakfast& Monique was great.
I
The bed in room 11 was too hard.
No one once asked any of us how our time was. We felt on our own.
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