Buckle Street Studios by Locke, Aldgate

Hotels
8.8 (2371 reviews)
21 Buckle Street , London , gb

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.29
Several reviews mentioned issues with cleanliness and maintenance.
Service
10
Staff were consistently described as friendly and helpful.
Location
9.76
Location praised for its convenience and accessibility.
Room Quality
7.8
Mixed reviews, with some mentioning small room sizes and design issues.
Amenities
8.25
Some amenities were lacking, but overall satisfactory.
Value for Money
8.78
Good value given the price, but some felt it could improve.
Food and Beverage
9.24
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
9.29
General satisfaction despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:01

Property Description

Luxurious Accommodation
Buckle Street Studios by Locke offers 4-star accommodation in the heart of London. Each unit is elegantly furnished with modern amenities including a well-equipped kitchenette, flat-screen TV, and air conditioning.

Convenient Location
Situated in Tower Hamlets, guests are within walking distance of iconic landmarks such as the Tower of London, Tower Bridge, and the vibrant Brick Lane. With easy access to public transportation, exploring the city is a breeze.

Exceptional Service
Enjoy the convenience of a 24-hour front desk, free WiFi, and facilities for disabled guests. Whether traveling for business or leisure, Buckle Street Studios by Locke ensures a comfortable and memorable stay.

Book now for an unforgettable experience at Buckle Street Studios by Locke in London.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply. Please note that early check-in at 14:00 or late check-out until 13:00 is available upon request for an additional charge. Dog Stays (cats and other pets are not allowed) - We have dog friendly properties where 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted in all locations where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Storage of luggage after 23:59 on the day of arrival and/or departure (storage is free until 23.59 pm on the day of arrival and/or departure).

Gym Disclaimer - Guests are now all required to sign a gym disclaimer in order to be able to use the gym. Gym - The use of gym facilities is subject to guests signing a mandatory disclaimer, acknowledging and agreeing to the terms of use of the gym. This policy applies to all properties equipped with gym facilities and the form of disclaimer will be made available to guests at those properties.

We provide a weekly cleaning service for stays of 7 nights or more with an additional fee.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Location

Guest Reviews

8.8
Based on 2371 reviews
Cleanliness: 7.29
Service: 10
Location: 9.76
Room Quality: 7.8
Amenities: 8.25
Value for Money: 8.78
Food and Beverage: 9.24
Overall Experience: 9.29
O
Oisín solo_traveller ie
10
Pros:

Very good value for money, cheap despite the central location. The room was also very comfortable and the lighting and design was fantastic.

Cons:

Everything was brilliant!

2026-06-06 via Nuitee
N
Nabeel couple gb
8
Good value for money.
Pros:

Nice and clean very good location

Cons:

Very small size. Not much space to move around

2026-06-04 via Nuitee
A
Alessia couple it
8
Buckle Street Studios by Londge
Pros:

Struttura moderna contornata da molte attività commerciali per poter far colazione, pranzo o solo la spesa. Metropolitana a due passi.

Cons:

Appartamento molto piccolo con davvero scarsi utensili per poter cucinare nonostante appunto sia un appartamento e non solo una stanza d’hotel. Di due ascensori ne andava uno solo, essendo un palazzo alto con molti piani, per più volte abbiamo aspettato parecchio prima di raggiungere la stanza, fortunatamente eravamo alloggiati abbastanza in basso da usare le scale.
La posizione nonostante la metro risulta piuttosto scomoda, a chi piace la “city” è top, ma lontana da tutte le attrazioni e parchi principali di londra (non la consiglierei).
Considerato tutto prezzo un po’ troppo costoso.

2026-06-04 via Nuitee
O
Oliver couple gb
9
2026-06-04 via Nuitee
K
Kathrin family_with_children de
8
So gerne wieder!
Pros:

Die Lage, das freundliche, hilfreiche Personal, der angenehme Stil, Spülmaschine, Ofen mit Mikrowelle, Kühlschrank, das große Bad mit Regendusche. Die Klimaanlage funktioniert. Einfach sehr angenehm.

Cons:

Die Matratze war sehr weich und durchgelegen. In der 5. Nacht hatte ich mich dran gewöhnt.

2026-06-03 via Nuitee
Y
Yi Gin extended_group sg
10
2026-06-02 via Nuitee
A
Anne couple au
4
Good location, but did not enjoy our stay in the "cosy studio"
Pros:

The toilet was separate to the bathroom.
The location.

Cons:

The bed, the position of the couch butted up against the bed.
The table and chairs butted up on the corner so one chair was not accessible.
The bathroom smelt musty. Lighting was poor.
The air-conditioning system. Was poor if almost non existent. Even though we asked for it to be checked and was advised they would we felt it was very dismal.
We were very mislead by the photos on booking.com
It mentioned in the room amenities list on booking.com that there was included a washing machine and dryer.
Do not recommend the "cosy studio" unless you're happy to climb in and out bed by crawling on the bed.
You need to stand on your bed unordered to use a power point above the bed head. Ridiculous. Never again .

2026-05-29 via Nuitee
B
Bruno couple pt
6
Funcionários pouco prestáveis.
Pros:

Localização.

Cons:

Ficámos alojados no quarto 707 entre 01 e 05 de Abril e a experiência foi bastante negativa. Logo na chegada, o microondas não funcionava e tivemos de insistir várias vezes para encontrar uma solução temporária. Mais tarde, o frigorífico também avariou, o que resultou em comida estragada e despesas adicionais.

Apesar de termos reportado os problemas várias vezes, a resolução foi lenta e a comunicação interna do hotel falhou constantemente. Foi-nos inicialmente indicado que receberíamos o reembolso de uma noite como compensação, mas após troca de e-mails apenas foi oferecido um reembolso de 10% da estadia, valor muito abaixo dos prejuízos e transtornos causados.

Escolhemos este alojamento pelas comodidades da kitchenette, mas acabámos por ter uma estadia marcada por incómodos constantes, deslocações à receção e falta de apoio adequado.

2026-05-29 via Nuitee
K
karl couple gb
9
Great location. Very comfortable. Everything you need for short break away.
Pros:

Unique

Cons:

Not much space around perimeter of bed

2026-05-29 via Nuitee
C
carolina couple it
5
Pros:

Una sera siamo tornati in hotel e la porta della nostra stanza non si apriva a causa di un guasto.
Sono scesa nella hall ad informare la ragazza alla reception che è salita a controllare e ci ha chiesto di attendere nella hall.
Dopo 45 minuti mi accorgo che non stava risolvendo il problema ma stava seduta in reception.
A quel punto , indispettita , le chiedo di risolvere il problema perché era tardi e (giustamente) volevo andare a dormire.
A quel punto è salita a sistemare davvero la porta.
Quando è scesa ad avvisarci che la porta era finemente aperta, la sua collega ha cominciato ad inveire contro me ed il mio compagno.
Ci urlava , insultava, gesticolava.
E tutto questo anche davanti ad un’altra coppia di clienti che stava aspettando l’ascensore.
questo è accaduto perché mi ero lamentata con la collega della porta mal funzionante .
Un comportamento vergognoso, maleducato e senza rispetto per il cliente.
E anche pericoloso a mio avviso.
Una persona del genere non può lavorare a contatto col pubblico.
Soprattutto dopo che dei clienti sono seduti da un’ora nella hall ad attendere di poter andare a letto!!!
Ma in generale non ci si comporta così.
Il mattino seguente ho segnalato l’accaduto alla manager dell’hotel e spero prenderanno provvedimenti.
Se non fosse stato per questo spiacevolissimo evento, la mia recensione per questo hotel sarebbe massima.


One evening we returned to the hotel and the door to our room would not open due to a malfunction.
I went down to the lobby to inform the receptionist, who came upstairs to check and then asked us to wait in the lobby.

After 45 minutes, I realized that she was not actually trying to solve the problem, but was simply sitting at the reception desk.
At that point, feeling understandably upset, I asked her to resolve the issue because it was late and I simply wanted to go to sleep.

Only then did she finally go upstairs and actually fix the door.

2026-05-28 via Nuitee
N
Nicole couple br
8
2026-05-27 via Nuitee
P
Paul couple gb
8
Great stay
Pros:

Great location for what I needed very comfortable private accommodation

Cons:

Although my room 710 studio was of a reasonable and comfortable size well equipped the layout was awkward and over sized furniture

2026-05-26 via Nuitee
S
SEUNGJAE couple kr
4
Pros:

nice interior design

Cons:

poor service quality of staffs

2026-05-26 via Nuitee
R
Roman solo_traveller gb
10
Pros:

Nice and clean

2026-05-26 via Nuitee
M
M couple gb
10
Clean and Stylish
Pros:

The rooms were beautiful and clean with enough space for all belongings you would need for a stay. The lighting had wonderful ambience and made our stay have character. The aircon/heating system was fantastic especially in the heatwave!! The bathroom was absolutely a stand out- lovely and clean with great water pressure.

Cons:

N/A

2026-05-26 via Nuitee
J
Jay couple gb
10
Pros:

Good location - close to the tube and walking distance to Tower Bridge

2026-05-26 via Nuitee
A
Amanda couple au
4
Below average hotel, great location.
Pros:

The location was very good, great access to the train station and a nice walk to a lot of attractions.

Cons:

We booked the cosy studio, after checking into our room we realized that the pictures online were very misleading and made the space appear much larger and more high end. The room we had been given had an overpowering smell of sewerage combined with whatever air freshener they had used to try and cover the smell. The air conditioning was either not working or impossible to turn on. After speaking to reception they agreed to move us and luckily this was also to another room that was very slightly larger but this did mean we could actually open at least one of our suitcases at a time. This room still seemed smaller than what our original room appeared online. Constant stubbed toes and banged shoulders trying to move around the space, the layout was very badly designed but clearly just done for photos. The room didn’t seem to have been cleaned properly, there was a used bandaid in one of the cupboards, the soap in the shower had not been refilled, the tea/ coffee jar was empty and we ended up buying our own and ignoring the bandaid because by this point we didn’t really want to talk to anyone any more. The pillows on the bed were very uncomfortable too. Only one of the lifts worked during our stay which was fine but just felt like another thing that wasn’t as it should be. I overheard many other guests discussing issues with reception during our stay so I don’t believe these were isolated issues.

2026-05-25 via Nuitee
E
Elke family_with_children nl
7
Prima
Pros:

De locatie is erg handig, 1 minuut lopen naar het metrostation, 1 minuut lopen naar de supermarkt. 40 minuten lopen naar de Tower Bridge.

Cons:

Alles is zeer compact, als je de op de wc zit, kan de deur niet meer worden geopend. Als je de wc bril naar beneden doet, dan kun je doorspoelen. Niet heel gek, even wennen. Ik vond het heel jammer dat vooraf werd gezegd dat de huishouding niet elke dag komt, echter kwam deze helemaal niet. Wij zijn van vrijdag tot en met maandag daar geweest, uiteindelijk maar om extra handdoeken & wc papier gevraagd. Het afval kan in de container voor het hotel, dit was ons van tevoren niet duidelijk.
Het matras en de kussens zijn zacht, je houdt ervan of niet.

2026-05-25 via Nuitee
A
Aleksandra couple pl
10
2026-05-25 via Nuitee
A
Audrey couple nl
8
2026-05-24 via Nuitee