Leonardo Hotel Chester

Hotels
•
Leonardo Hotels
8.7 (6006 reviews)
Pepper House Pepper Street , Chester , gb

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited breakfast options
High cost for some amenities

Categories

Cleanliness
8.03
Mixed reviews mention poor towel cleanliness and bedding arrangements.
Service
9.5
Staff were consistently described as friendly and helpful.
Location
9.54
Numerous reviews praised the central and convenient location.
Room Quality
8.99
Rooms are mentioned as clean and comfortable, though some lacked minor attention.
Amenities
8.52
Facilities like breakfast could improve, but essentials were noted.
Value for Money
7.98
Mixed sentiments on pricing versus quality received.
Food and Beverage
8.03
Some issues with breakfast options but good overall quality noted.
Overall Experience
9
The overall sentiment is positive with a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:03

Property Description

Luxurious Accommodation
Leonardo Hotel Chester, nestled in the heart of Chester, offers modern air-conditioned rooms with top-notch amenities including a flat-screen TV, plush bedding, and free WiFi.

Wellness and Dining
Indulge in a workout session at the on-site fitness centre or savor delectable meals at the hotel's restaurant. Unwind with a drink at the bar or enjoy the convenience of 24-hour room service.

Prime Location
Conveniently located near Chester Racecourse and Chester Zoo, Leonardo Hotel Chester is the perfect base for exploring the city. Plus, with a buffet breakfast to start your day, your stay is bound to be memorable.

Ready to experience luxury and comfort at Leonardo Hotel Chester? Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 6006 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 8.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 9
M
Matt • couple • gb
10
Pros:

Clean, great location and thoughtful staff

Cons:

Nothing

2026-05-23 • via Nuitee
K
Katsuyoshi • couple • jp
7
2026-05-23 • via Nuitee
W
wendy • solo_traveller • gb
8
Pros:

City centre location. Very comfortable bed, clean and very quiet.

Cons:

Very busy at breakfast time and certain foods not replaced.

2026-05-23 • via Nuitee
G
Gina • solo_traveller • ie
8
2026-05-22 • via Nuitee
D
Devran • solo_traveller • tr
9
2026-05-22 • via Nuitee
J
Jane • extended_group • gb
10
2026-05-22 • via Nuitee
M
Maureen • solo_traveller • gb
9
2026-05-22 • via Nuitee
M
megan • couple • gb
10
2026-05-22 • via Nuitee
A
Anthony • couple • au
10
Pros:

The location was great for us and the room was very clean. You are also one of the few hotels in the UK that offer a fridge in the rooms.

Cons:

The only down side was there is no on site parking.

2026-05-21 • via Nuitee
P
peter • extended_group • gb
8
Great location,friendly staff and the best nights sleep in a long while
Pros:

Great location for bars restaurants and car parks

Cons:

Everything was good

2026-05-21 • via Nuitee
J
Jones • family_with_children • gb
10
2026-05-20 • via Nuitee
K
Kerryll • couple • gb
8
Excellent hotel in heart of Chester
Pros:

Excellent breakfast option available on arrival at the hotel.
Superb location in heart of Chester
Good overnight parking rate available from reception

2026-05-20 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-05-20 • via Nuitee
N
Neville • solo_traveller • vg
5
Pros:

No

Cons:

No

2026-05-19 • via Nuitee
J
john • solo_traveller • gb
9
2026-05-19 • via Nuitee
B
Burts • couple • gb
9
Pros:

Breakfast excellent, lots of choice, well cooked and good quality

Cons:

bar not open late for residents

2026-05-18 • via Nuitee
G
Gayle • family_with_children • gb
9
A great place to stay for a weekend in Chester. Very clean & staff very friendly too.
Pros:

Very clean & a very welcoming hotel.

2026-05-18 • via Nuitee
S
Steve • solo_traveller • gb
10
Fantastic stay. My no.1 hotel choice in Chester
Pros:

Excellent location. Modern. Superb breakfast. Fantastic staff.

Cons:

N/A

2026-05-18 • via Nuitee
F
Faye • solo_traveller • gb
9
Pros:

Great location

2026-05-18 • via Nuitee
P
pauline • couple • ie
4
Pros:

The location

Cons:

The breakfast was very poor
No window in our room - it was very claustrophobic

2026-05-18 • via Nuitee