The Lincoln Suites

Hotels
9.2 (3100 reviews)
37-39 Kingsway , London , gb

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Pricey for amenities offered

Categories

Cleanliness
8.68
Some complaints about cleanliness, particularly in bathrooms.
Service
9.65
Guests noted the staff were very helpful and kind.
Location
10
Many reviews highlighted the great, central location.
Room Quality
9.14
Rooms are generally clean and well equipped, with some minor complaints.
Amenities
9.17
Good amenities such as kitchens, though some lacked basics.
Value for Money
8.63
Perceived as pricey without breakfast included.
Food and Beverage
8.68
No food service mentioned, with some implying limitations.
Overall Experience
9.67
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:09

Property Description

Luxurious Sustainable Living

Prime Location: Situated near iconic theatres and the city centre, The Lincoln Suites offer convenience and entertainment at your doorstep.

Modern Amenities: Enjoy the convenience of a 24-hour front desk, free WiFi, and well-equipped units featuring kitchen amenities, flat-screen TVs, and comfortable seating areas.

Nearby Attractions: Immerse yourself in the vibrant city life with popular attractions like Leicester Square, British Museum, and Arts Theatre just a stone's throw away.

Experience luxury and sustainability at The Lincoln Suites. Book now for a memorable stay in London!

Important information:

Housekeeping Services - As part of Lincoln's Suite sustainability approach, rooms will be serviced every 4 days. Towel and bin changes can requested by contacting reception during your stay. Additional full-room housekeeping services can be requested for an additional £50.This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9.2
Based on 3100 reviews
Cleanliness: 8.68
Service: 9.65
Location: 10
Room Quality: 9.14
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 9.67
N
Niall • couple • gb
10
Pros:

Room was

2026-05-30 • via Nuitee
W
William • extended_group • us
10
Great stay. Would stay there again if traveling to London.
Pros:

Quiet rooms set in a perfect location for easy access to Covent Garden Market, Seven Dials, and walk down Whitehall to Westminster area. Friendly helpful staff.

Cons:

Nothing

2026-05-30 • via Nuitee
I
ILANA • couple • il
10
מיקום מרכזי קרוב לאולמות תיאטראות ולמספר מקומות מרכזיים
2026-05-30 • via Nuitee
G
Giraldo • solo_traveller • us
10
2026-05-30 • via Nuitee
P
Peter • family_with_children • gb
8
2026-05-29 • via Nuitee
L
Laura • couple • do
8
Good.
Pros:

Location

Cons:

I suggest you install a sheer curtain so that light can pass through but it's not visible from the outside. With just the thick curtain, we couldn't open it and we weren't getting any natural light.

2026-05-29 • via Nuitee
E
Emma • family_with_children • gb
10
2026-05-28 • via Nuitee
D
Debbie • family_with_children • gb
10
2026-05-28 • via Nuitee
R
Ruth • solo_traveller • ae
8
2026-05-28 • via Nuitee
E
efrat • extended_group • us
8
Nice clean hotel in a good location
Pros:

Great location, walking distance to many central places, clean room , comfortable bed , friendly staff
Kitchen and laundry are great additions to the room

Cons:

Located on a busy street, kind of basic experience, not feeling like a real hotel no facilities,
Good if you just need a clean and comfortable place to sleep after being out all day .

2026-05-28 • via Nuitee
I
Ian • family_with_children • gb
10
Enjoyable stay in quality accommodation
Pros:

Clean and spacious with a well equipped kitchen. Comfy beds, excellent air conditioning. Great location and helpful staff.

Cons:

Possibly consider a slightly earlier check in time.

2026-05-27 • via Nuitee
E
ERI • solo_traveller • jp
9
Warm Hospitality and Great Location
Pros:

・​The staff were all so friendly and easy to talk to. They arranged a taxi for us and kept our luggage after an early arrival and even after check-out.
・​The location is excellent. Many musical theatres and multiple tube lines are within walking distance.
・​We would definitely choose this place again for our next stay in London!

Cons:

​The only downside was the weak shower water pressure

2026-05-27 • via Nuitee
S
Sivan • solo_traveller • il
9
Pros:

The room was well equipped and spacious.
The air conditioning was very good and useful during the heat wave.

2026-05-27 • via Nuitee
M
Martin • solo_traveller • us
9
A good choice in central London
Pros:

The location was ideal. It was centrally located so that everything in central London was 2 miles or less. I had a room in the basement without windows that was perfectly quiet all night. The room was well equipped with a refrigerator, microwave, and coffeemaker. For me, the central location, ability to sleep well, and reasonable price made it a great choice. There were plenty of places to grab breakfast in the immediate vicinity (although not inside the hotel.)

Cons:

The mattress didn't seem very new. That said, I have back problems and had no trouble sleeping on it. A sign in the hall said that room service would be every fourth day. I was there for 5 nights and had my room serviced only once. Is this a new normal for London?

2026-05-27 • via Nuitee
J
Jacqueline • couple • us
10
Could not have been better. Would go back there anytime!!!!!
Pros:

location is excellent. walking distance to Convent Gardens and British Museum. Staff was lovely and accommodating was able to cook breakfast in..... HIGHLY RECOMMEND!!!

Cons:

Was not able to open any window. could not regulate air in room although they provided a fam which was helpful; onlyy complaint.

2026-05-26 • via Nuitee
G
Greg • couple • us
8
Pros:

LOCATION

Cons:

AIR CONDITIONING WAS NOT TURNED ON FOR THE SEASON

2026-05-26 • via Nuitee
J
Jackie • couple • gb
9
Would definitely stay again :-)
Pros:

Lots of room, good location, very clean and the staff were so helpful and friendly.

Cons:

Only small thing is that there was no long mirror in the room and no mirror next to a plug to get ready to do your hair so struggled a bit to get ready.

2026-05-26 • via Nuitee
T
Teresa • couple • us
9
2026-05-26 • via Nuitee
N
naama • solo_traveller • il
9
Pros:

The location is amazing, quite but very close to areas to go out. The room was clean and new, all the room facilities were great

Cons:

The double bed is a bit small

2026-05-26 • via Nuitee
J
Janelle • couple • us
8
Great location, warm service — but bring a fan.
Pros:

My husband and I stayed here during our April trip to London, and there were definitely some standout positives. The location was ideal — close enough to walk to most of our planned excursions, yet just far enough from the busiest tourist crowds to feel calm and manageable.

The staff were genuinely friendly and helpful, which made the stay feel welcoming from the start.

I also appreciated the room layout and amenities. The space was surprisingly large for London, with a bedroom and sitting area that felt thoughtfully separated. The room came equipped with a microwave, refrigerator, and a great shower, all of which made our stay more comfortable.

Cons:

While the room had potential, a few design choices made it less functional for us. Because of the layout, the TV is only viewable from the couch, not the bed — not ideal for people like us who enjoy winding down with a show before sleep.

But the biggest issue was the temperature. I had read reviews mentioning stuffy rooms, and unfortunately they were absolutely right. The room was often warm to the point of being uncomfortable, and the thermostat didn’t seem to control anything. As other guests have noted, the hotel regulates the temperature centrally, not room by room.

To make matters worse, the windows don’t open, so there was no way to let in fresh air. This led to several nights that were far hotter than we would have liked.

2026-05-25 • via Nuitee