Youssef Exceptionnel Merida

Hotels
8.2 (562 reviews)
Calle 52 52 por 33a y av. Perez Ponce N0. 379 , Mérida , mx

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Food and Beverage

Categories

Cleanliness
7.6
Some reviews indicated cleanliness issues, particularly noise disruptions and requests for bottled water not being fulfilled.
Service
9.1
Multiple reviews highlighted friendly and helpful staff, contributing positively to the service rating.
Location
8.6
The hotel is well-located, with many guests praising its proximity to attractions.
Room Quality
7.9
Some rooms have been described as small or lacking adequate ventilation, though there are also positive mentions.
Amenities
8.1
Amenities like a gym and pool were noted, but some limitations were mentioned.
Value for Money
8.6
Many guests felt that the hotel offered good value for its price, especially in regards to location.
Food and Beverage
7.1
Limited breakfast options were mentioned negatively, impacting this rating.
Overall Experience
8.6
Overall, reviews convey a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:21

Property Description

Luxurious Accommodation:
Youssef Exceptionnel Merida offers air-conditioned rooms with free WiFi and a flat-screen TV, ensuring a comfortable stay for guests. The safety deposit box in each room provides peace of mind for storing valuables.

Top-Notch Amenities:
Guests can enjoy the convenience of free private parking, room service, and a 24-hour front desk. The fitness centre, garden, and terrace offer opportunities for relaxation and recreation during the stay.

Culinary Delights:
Indulge in authentic Mexican cuisine at the hotel's restaurant, a perfect way to experience the local flavors during your visit.

Experience luxury, convenience, and delectable dining at Youssef Exceptionnel Merida. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 562 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.9
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 8.6
M
Maricela • family_with_children • mx
10
agradable
Pros:

cumplió mis expectativas

Cons:

no incluía desayuno

2026-06-30 • via Nuitee
U
usiel robles • solo_traveller • mx
10
Pros:

La ubicación y el gym

Cons:

La alberca estaba un poco sucia

2026-06-28 • via Nuitee
G
Gadiel • solo_traveller • mx
10
2026-06-28 • via Nuitee
A
Antonio • family_with_children • ae
8
Very happy with the staff
Pros:

The staff was phenomenal. There was a misunderstanding on our side and they solved it with kindness and hospitality at the highest standard.

Cons:

The photos of the rooms do not properly show the conditions of the rooms.

2026-06-25 • via Nuitee
H
Hermenegildo Eloisa • solo_traveller • mx
8
Pros:

La ubicación

Cons:

La piscina demasiado pequeña y no sirvió el sistema de cable

2026-06-25 • via Nuitee
D
Daniel • solo_traveller • mx
9
2026-06-25 • via Nuitee
C
Carlos • extended_group • mx
10
muy recomendable
Pros:

precio es proporcional a las instalaciones

Cons:

todo bien.

2026-06-25 • via Nuitee
M
Mijares • solo_traveller • mx
9
Pros:

Comodidad, precio-calidad

Cons:

100% libre de humo, aún en espacios abiertos

2026-06-23 • via Nuitee
O
Omar • solo_traveller • mx
10
Pros:

El personal siempre atento.

2026-06-22 • via Nuitee
C
Claudia • family_with_children • mx
10
Estancia muy cómoda
Pros:

La atención del personal, sobre todo la Srita Cristina, muy atenta y al pendiente de nuestras necesidades.

Cons:

Sin comentarios

2026-06-21 • via Nuitee
F
Francisco Javier • solo_traveller • mx
10
2026-06-17 • via Nuitee
C
Cesar • solo_traveller • mx
8
Buena ubicación
Pros:

Es un lugar con buena ubicación, yo solo la utilice para dormir y bañarme por lo que la considero buena para eso.

Cons:

El baño tenia un olor extraño, sin embargo como no me encontraba mucho tiempo en la habitación no lo tome mucha importancia. La primera noche que me quede por la mañana la camarista abrió de golpe la puerta, yo me encontraba acostado, y volvió a cerrar la puerta, desde dentro escuche que comento que la habitación le marcaba como no ocupada.

2026-06-16 • via Nuitee
M
Maria Montserrat • solo_traveller • mx
6
Pros:

El personal

Cons:

Las instalaciones son pequeñas, el baño sin ventilación

2026-06-15 • via Nuitee
A
Ahtziri Yazmin • solo_traveller • mx
10
Pros:

En general todo en el hotel esta muy bien la atención que recibimos por parte de Cristina fue muy buena.

Nos trataron de maravilla, la habitacion en la que nos hospedamos estaba amplia todo esta limpio y la ubicación igual es buena ya que esta muy cerca del centro.

2026-06-10 • via Nuitee
M
michel • solo_traveller • mx
10
Pros:

Tranquilidad y comodidad

Cons:

Todo en general bien

2026-06-10 • via Nuitee
F
Francisco • solo_traveller • es
8
2026-06-07 • via Nuitee
H
Hendrik • solo_traveller • nl
10
Sleek little city hotel
Pros:

Small but comfortable place with everything you need. Pay the extra €10 for the Deluxe room which is almost double the size, worth it! Good bed, airco silent, fridge, coffeemaker even an iron and other amenities. Parking space next to hotel, in area a huge Walmart and some nice restaurants. There is a good little gym, breakfast was on demand, staff was all very friendly and helpful

Cons:

It is quite a bit outside the centre, but I liked the walk (15-20 minutes if you’re a good walker). Pool was very small and they were doing construction next to it, but is more a dipping pool anyway.

2026-06-05 • via Nuitee
P
Perez • solo_traveller • mx
8
Pros:

El cuarto es amplio

Cons:

La habitación se sentia con húmedad

2026-06-04 • via Nuitee
S
Salas • solo_traveller • mx
10
Pros:

Limpieza

Cons:

Todo en orden

2026-06-04 • via Nuitee
S
Salas • solo_traveller • mx
10
Pros:

Buen servicio

Cons:

Todo bien

2026-06-04 • via Nuitee