Barceló Margaritas Royal Level Adults Only

Nos encantó todo. La piscina, el buffet (super variado y abundante), las actividades que ofrecían, las instalaciones, lo cuidadas que estaban las zonas comunes...

El alojamiento estaba muy bien, zonas comunes limpias

This hotel is amazing! The pools, the restaurant. The NEW gym, the rooms. Was vey happy and will be back again.

Nos encantó todo. La habitación espectacular. Todo muy limpio. El servicio para un cafecito o un té, nos pareció genial. La comida también muy bien...y ni que decir del personal, amable y atento. Muchas gracias a Pablo el socorrista por su atención en todo momento la piscina.
Seguro repetiremos.

Food was good apart from evening meals

No

Es la segunda vez que vamos y encantado!

Me and my partner went here with a friend for 10 days which was very much needed. Travel to and from the airport was easy.

On arrival we were greeted and was given welcome drinks. They spent time talking with us and giving us information about our stay which included activities, food and restaurants and whats around. We were told our room wasn't ready as we arrived early but they had a complementary room where we could get changed and ready to go get some food.

Once we were able to get into our room it was very clean and spacious. Bed are comfortable and plenty of space for clothes to be packed away.

Problems with the room.

- the coffee machine was not working we ended up getting a new one out in on which did not work very well either.

- the air conditioning was okay could be better the room never felt cold enough.

- i did see a few reviews about the door within the room that has a gap into the corridor i did notice this. This did effect some noise levels in the mornings but wasn’t a massive problem

The pool area was lovely and relaxing on which me and my partner enjoyed. We spent most afternoons here. The drink service is amazing. Only problem we found with the pool is that it was too warm to feel refreshed and the showers pushed out hot water. But still enjoyed.

The food on the evenings were great. The themed evenings, staff and atmosphere was great. We spoke to many other people who said they feel relaxed.

Shout out to Alejandro very talkative and welcoming.

I suffer from allergies which can be difficult for me but the staff team were very good to attend to this. Every day i would arrive and a member of staff would walk around with me and let me know what i could eat and couldn't. Some days my food was made from fresh rather than picking from the counter due to risks.

Only struggle i had was having an oat coffee but really wasn't a big deal. This was because i had worries of cross contamination.

Over all the royal level was amazing. Very relaxing. Staff very attentive. And what we paid for it we are extremely happy

Will definitely return.

Nice hotel (Adults Only Area), great staff. Room was comfortable but would have liked the bar to be refreshed as part of the all inclusive package and not charged as extra. Buffet was quite good quality with various options but as with any hotel buffet over the period it does become repetitive. Pool service could be slow at times but the staff were great, just lacked the numbers to cater for everyone at times. All said and done we would return again.

Desayuno y la piscina

The rooms at this hotel are great, but there are a number of issues, as a family of 6 we have paid a lot of money to have our first big holiday. The issues are you can only have a pool towel once a week, the pool life guard are so strict you are not allowed any music ( at low level ) at the side of the pool or drinks at the side of the pool, gym shut not in use. The 24hrs bar (adult section) shuts at 11pm makes you feel like you are back in school, no 24 hrs facilities available as advertised. The flooring around the whole pool and restaurant Is all broken and needs fixing.

So disappointed in our stay. Not happy at all and would not return. Was looking forward to a family holiday but it really spoiled by our experience here!
Plus side nice clean rooms…. However really not a 4 star hotel!
Lots of improvements needed In the hotel/ entertainment. Will not be returning!

After a previous amazing holiday at a Barcelo hotel in Fuerteventura we decided to stick with this chain for our adults only holiday in Gran Canaria this summer.
Unfortunately in no way did it meet the standards of what we had experienced previously.
I will say the reception team were great, the maid service good and the pool man was attentive.
Instead of a double bed we had two single beds pushed together. There was a distinct smell of drains whenever the taps/shower/toilet was used.
The restaurant is outside and needs a serious amount of fly zappers to attract the insane amount of flys away from the food as there were a lot of them and no efforts were made to rectify this issue.
Only a very small number of the dishes were labelled (annoying as I am vegetarian so had no idea what was suitable for me), and a minimum amount of allergy information was displayed.
Food choices were limited and not replenished quickly, so you were often looking at empty dishes.
The restaurant service was lacking in terms of drinks orders being taken and generally having the feeling of being looked after.
The cocktail presentation was really disappointing compared to Fuerterventura, just the minimum effort here.
If you wanted to relax and have a drink in the evening you had to go to the family side of the hotel which wasn’t the vibe we were interested in.
The decking was broken around the restaurant and looked a mess. I see in previous reviews the management have said they will rectify this but nothing has changed. There were enough loungers but the pool looked tired and in need of a refresh, nothing luxurious here.
The pool towels could only be changed once during your stay and then only between 10am and 12pm, which was rather unhygienic.
The entertainment area of family side of the hotel was too close to the adult only area and was noisy day and night, not a very relaxing experience.
Another reason for booking this hotel was for the gym facilities which turned out to be an absolute joke. It was in a tiny unit (ridiculous considering the size of the complex), situated in the family side of the hotel with no air conditioning, one bench, a few cardio machines, a few tired looking miss matching free weights and 5 random machines. When we went to look at it there were a lot of unsupervised children inside playing with the machines/weights. As well as being dangerous this was probably a contributing factor to over half of the equipment being either broken or out of order. (Highly recommend going to Stark Health Club just down the road instead).
If you want an amazing experience and service at a Barcelo hotel you can forget Gran Canaria, instead spend your money at the Fuerteventura location.
Our first ever disappointing holiday.

Heerijk comfortabel Hotel voorzien van alles wat je nodig hebt om lekker tot rust te komen. Uitstekende ligging en ‘s avonds/ ‘s nachts heerlijk rustig. Prachtige ruim en zeer schone kamer, zeer vriendelijk personeel. Wat mij betreft een zeer ruime voldoende.

Our stay at this all-inclusive hotel was truly exceptional. Every aspect, from the quality of the food and the impeccable service to the welcoming atmosphere, exceeded our expectations.

A special mention goes to Luisa, the Italian staff member, whose professionalism, warmth, and genuine kindness made our experience even more memorable. Always approachable, knowledgeable, and cheerful, she was consistently available to assist with a smile and made us feel valued throughout our stay.

We highly recommend this hotel to anyone seeking a relaxing, high-quality all-inclusive holiday. We look forward to returning.

Unfortunately, the hotel failed to meet expectations overall. This isn't my first visit, but there has been a noticeable drop in standards. I can't say exactly what the cause is—perhaps the new manager? Sadly, there was far less food than usual, and the service was very slow (likely due to understaffing). The biggest disaster was the broken floorboards in the walkway between the two halls (the path leading to the bar); several boards were broken from age, and a "Caution: Slippery" sign had simply been placed there! It was a disappointing experience, especially given that I am a regular guest. I’m afraid the time has come to stop staying at your hotel.

I stayed here in 2024 and decided to come back because my wife and myself really enjoyed the hotel and the area. Really disappointed to see so many broken slabs and tiles around the hotel and pool area . One path between the dining area and outside area was really bad. It's a path made with decking material, and it was badly worn and had holes in it. The room , staff and food I have no complaints with . In our experience this was as good as the first visit. We've been to other Barcelo hotels and I'm sorry to say this hotel now falls below that Barcelo standard . What needs done isn't a big job and would make a massive difference. Sorry to say we won't be back