avid hotels - Tijuana - Otay by IHG

Hotels
•
Avid
9.2 (1079 reviews)
Cda. Ing. Juan Ojeda Robles 14802 , Tijuana , MX
+52 664 512 6200

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds and spacious rooms
Attentive and friendly staff
Good location and parking
Gym and café available
Good breakfast (for many guests)
Spacious, well-equipped bathrooms
Quick check-in and helpful service
Nice room features (blinds, amenities)
Cons:
Limited breakfast variety and short/early service hours
Serious laundry/charging incident (blocked access until payment) reported
No in-room fridge and minimal toiletries for some rooms
Need more English-language TV channels
Occasional room issues (squeaky bed base, uncomfortable pillows for some)

Categories

Cleanliness
9.6
Multiple reviews praise that rooms are very clean and well maintained ("always clean", "muy limpio", "room was clean"). One significant negative incident reported (vomit on sheets and dispute over laundry charge) lowered score slightly.
Service
9.6
Service is frequently praised as attentive and friendly (quick check-in, helpful staff, good trato del personal). One serious negative interaction related to the laundry/charging incident impacted perception but overall staff is described positively.
Location
9.5
Location and parking repeatedly mentioned as a strong point ("La ubicación", "está bien ubicado", good parking), with no major location-related complaints.
Room Quality
9.4
Rooms described as comfortable, spacious and with good bathrooms; occasional issues noted (rechinaba la base de la cama, some found pillows uncomfortable) but overall room quality is high.
Amenities
8.8
Amenities like the gym, café, blinds and other room features are appreciated. Minor negatives include missing in-room fridges, minimal toiletries and limited English TV options.
Value for Money
8.1
Mixed signals: some call it economical and would recommend, but the large laundry charge/blocked-access episode and additional fees negatively affect perceived value.
Food and Beverage
8.6
Breakfast is often called good and staff serve it well, but multiple guests complain about limited variety and that breakfast service ends too early.
Overall Experience
10
Most reviewers describe their stay as excellent, comfortable and would recommend ("excellent stay", "Estancia perfecta", "Amazing"). A minority reported serious issues but the aggregate sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Modern Comforts and Convenience
Experience modern comfort at avid hotels - Tijuana - Otay, an IHG Hotel. Each air-conditioned room is equipped with a desk, flat-screen TV, and a private bathroom. Enjoy a restful stay in our non-smoking property located near Las Americas Premium Outlets.

Business-Friendly Amenities
Stay productive with our on-site business center and stay energized with our convenient vending machines offering snacks and drinks. Our 24-hour front desk staff fluent in English and Spanish are always ready to assist you.

Nearby Attractions
Explore top attractions like USS Midway Museum and Balboa Park located just a short distance away. With Tijuana International Airport nearby, avid hotels - Tijuana - Otay, an IHG Hotel, is the perfect choice for your stay in Tijuana. Book now for a memorable stay!

Important information:

Please note that when you arrive at the hotel, we will do our best to accommodate your room type preference. This is subject to availability and cannot be guaranteed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 1079 reviews
Cleanliness: 9.6
Service: 9.6
Location: 9.5
Room Quality: 9.4
Amenities: 8.8
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 10
A
Amy • solo_traveller • us
10
2026-10-28 • via Nuitee
H
Herrera • couple • mx
10
Súper cómodo y placentero.
Pros:

Me gusta sus habitaciones y la comodidad de sus camas

Cons:

Que no hay mucha variedad de desayuno y el tiempo del mismo es muy corto.

2026-10-19 • via Nuitee
G
Gloria Gabriela • family_with_children • mx
10
Pros:

El gimnasio y el servicio de café

Cons:

Que el desayuno termina muy temprano

2026-10-16 • via Nuitee
A
Alvin • couple • us
10
excellent stay.
Pros:

na

Cons:

everything was great

2026-10-11 • via Nuitee
D
Daniel • extended_group • us
9
2026-10-08 • via Nuitee
H
Hernandez • couple • us
9
2026-10-08 • via Nuitee
H
Hernandez • couple • us
10
2026-10-08 • via Nuitee
H
Herrera • couple • mx
10
Cómodo y económico.
Pros:

La ubicación principalmente.,

La comodidad y espacioso que están las habitaciones.

Cons:

Que no hay mucha variedad en el desayuno que ofrecen, en cuanto a alimentos.

2026-10-08 • via Nuitee
P
Plascencia • family_with_children • mx
9
Bueno
Pros:

Las instalaciones son muy buenas

Cons:

La base de la cama en la que dormí rechinaba.

2026-09-15 • via Nuitee
H
Herrera • couple • mx
10
Súper cómodo y excelencia
Pros:

El baño

Cons:

Todo excelente

2026-09-13 • via Nuitee
P
Pamela • family_with_children • us
10
Amazing
Pros:

The breakfast was good, the amenities were super nice and the room was clean and comfortable.

Cons:

N/A

2026-09-07 • via Nuitee
M
MARCELA • family_with_children • mx
9
2026-09-02 • via Nuitee
S
Steve • couple • us
9
nice staff, clean rooms
Pros:

always clean

Cons:

need more English TV

2026-08-27 • via Nuitee
C
Carlos Hernández • solo_traveller • mx
10
2026-08-25 • via Nuitee
L
Leonardo • solo_traveller • mx
9
2026-08-22 • via Nuitee
E
estrada valdez • solo_traveller • mx
10
2026-08-20 • via Nuitee
A
Alberto • couple • us
10
2026-08-19 • via Nuitee
G
Gloria Gabriela • couple • mx
10
muy limpio y atención amable
Pros:

la cafetería y el gimnasio

2026-08-13 • via Nuitee
E
Estrada Teran • solo_traveller • mx
10
2026-08-13 • via Nuitee
C
Claudio • couple • us
9
2026-08-12 • via Nuitee