Heritage Collection on Arab - Mobile App Check-In

Hotels
9 (1318 reviews)
78 Arab Street , Singapore , sg

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cozy rooms
Cons:
Mould smell in room
Windowless rooms for some guests

Categories

Cleanliness
8.33
Some reviews mention a mould smell in the room.
Service
9.8
Staff were consistently praised for their helpfulness and responsiveness.
Location
9.34
Multiple reviews highlighted the great location with proximity to attractions.
Room Quality
8.29
Reviewers noted issues with windowless rooms but found them cozy and functional.
Amenities
8.82
Amenities include laundry facilities and coffee shop nearby, though some aspects could be improved.
Value for Money
8.78
Seen as a decent deal given the location, but inflated ratings due to rewards received.
Food and Beverage
9.33
Coffee shop next to hotel received positive remarks for gluten-free options.
Overall Experience
9.3
Overall positive experiences reported despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Prime Location in Kampong Glam District

Located just 700 metres from Bugis Street, Heritage Collection on Arab - A Digital Hotel offers a sustainable 3-star stay in the vibrant Kampong Glam district of Singapore. With key attractions like Raffles City and Mustafa Centre within close proximity, guests can easily explore the city's highlights.

Modern Amenities for Comfort

Each air-conditioned unit at the aparthotel is thoughtfully equipped with essential amenities including a kitchenette, flat-screen TV, and free WiFi. Guests can also enjoy the convenience of a safety deposit box and a private bathroom with a bidet, ensuring a comfortable stay.

Convenient Facilities for a Pleasant Stay

Whether you prefer to dine in or out, the option is yours. The hotel provides kitchenware for those who wish to prepare their meals. Additionally, with a lift for easy access and a paid airport shuttle service, guests' convenience is a top priority at Heritage Collection on Arab - A Digital Hotel.

Book now for an unforgettable stay in the heart of Singapore!

Important information:

The property only accepts Passport ID as a valid identification upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that guests will have to show a valid (photo ID/government-issued ID/passport) for bookings made with a (debit/credit) card as also showing your (debit/credit) card is a must.

This is a strictly nonsmoking property. Smoking will incur a fine of S$1,000, and a fine of S$500 will be imposed for durian consumption. The Management reserves the right to forfeit the full deposit and impose eviction and/or charge on the credit/debit card provided.

Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1318 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
J
JOSE LUIS solo_traveller es
10
2026-06-05 via Nuitee
J
James solo_traveller na
5
acceptable, not great.
Pros:

very clean and easy to find. location was good.

Cons:

digital access card was a bit of a problem, but i was sorted with a physical access card in the lock box. room was extremely small. bed was too small for me, i am kind of a tall guy. laundry was done just outside of the room, should not be on at 11pm.

2026-06-03 via Nuitee
M
Marinus Abraham couple nl
10
2026-06-02 via Nuitee
C
Corentin solo_traveller fr
10
2026-06-01 via Nuitee
A
Andrea solo_traveller it
10
Pros:

Lo staff é davvero accogliente! Ci siamo trovati benissimo! Hanno risolto appena possibile il problema che abbiamo avuto con internet.

Cons:

Abbiamo avuto qualche problema con internet, ma lo staff é intervenuto prontamente per sistemarlo.

2026-05-31 via Nuitee
S
Saito solo_traveller jp
10
コストパフォーマンスの良い宿
Pros:

ブギス駅も徒歩で行けますし、バス停もサルタン・モスクの近くにあって、近隣に飲食店も多くとても生活しやすかったです!モスクが近いのでアザーンが毎日聞こえました。Hari Raya Hajiと重なったので、コーランが朝聞こえる日もあり、面白い経験ができました☺️
以前同じ系列の場所に泊まりましたが、Heritage Collectionはスタッフ対応も素早く親切です。一般的なホテルよりも安価で清潔感もあって最高でした。

Cons:

特にないです。

2026-05-29 via Nuitee
B
Benjamin couple ph
10
Had a great stay. Well done popo and jamie who helped.
2026-05-28 via Nuitee
Y
Yogesh solo_traveller ae
10
Pros:

Had a great stay at Heritage Collection at Arab. The location was excellent — close to Haji Lane, Bugis, cafes, and MRT. The room was clean, modern, and very well maintained. Self check-in was smooth and convenient. Special thanks to Popo, Loc, Divina, and Jamie for their excellent service and quick support throughout the stay. Really appreciated their hospitality and responsiveness. Would definitely stay again.

2026-05-26 via Nuitee
A
Alessandra solo_traveller fr
8
Pros:

The location and facilities especially the balcony. It was also clean,and the mattress was comfortable.

Cons:

The bed was kind of little and with no space at the bottom of it.

2026-05-26 via Nuitee
J
Jamie couple gb
9
Pros:

Good location, smooth procedure to get into accommodation. Just make j
Sure your phone has battery all the time, as it is digital key

2026-05-26 via Nuitee
J
Jenny solo_traveller ch
9
2026-05-25 via Nuitee
L
Liesyanti solo_traveller id
10
2026-05-25 via Nuitee
T
Tan solo_traveller sg
8
2026-05-24 via Nuitee
A
Anne solo_traveller de
10
Convenient and comfy stay in the centre of Singapore
Pros:

Staff helped with the digital check in right away even though I arrived at 2 am in the morning :) thanks Jamie! Great location on Arab Street, MTR just a few mins walk away, and comfy bed.

Cons:

At times slightly unpleasant smell from the shower drain.

2026-05-23 via Nuitee
Y
Younes solo_traveller lu
10
Pros:

Very central location, very good bed and available people. I definitely recommend.

2026-05-23 via Nuitee
R
Rafał couple pl
9
Miła obsługa
Pros:

Podejście personelu, wyposażenie pokoju

Cons:

Pierwotnie na Arab Street problem z brzydkim zapachem oraz wilgocią

2026-05-21 via Nuitee
P
Palojärvi solo_traveller fi
7
2026-05-21 via Nuitee
L
Lilly Sophie solo_traveller de
9
Great room for a reasonable price
Pros:

Nice room with good amenities, great location near MRT, support was fast and very friendly.

Cons:

Room was a bit small but ok for Singapore.

2026-05-21 via Nuitee
S
Sr.Santos solo_traveller pt
8
2026-05-21 via Nuitee
V
Virginie solo_traveller fr
10
Pros:

Excellent location, full digital check in and check out but what is amazing is the staff. I was worried about the full digital but they are always here for you anytime through WhatsApp 🙏
Very nice accommodation, a bit small but that was very fine for 2 days 👌

2026-05-19 via Nuitee