Tru By Hilton Miami West Brickell

Hotels
•
Tru by Hilton
8.7 (2700 reviews)
1931 SW 3rd Avenue , Miami , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Modern facilities
Friendly staff
Great location
Cons:
Limited breakfast options
Cleanliness issues
Inconsistent amenities

Categories

Cleanliness
7.91
Several complaints about cleanliness and issues with room supplies.
Service
9.38
Generally positive remarks about staff friendliness and helpfulness.
Location
9.42
Many reviews highlight excellent location close to attractions.
Room Quality
8.87
Positive comments about room size and comfort, despite minor issues.
Amenities
8.4
Mixed sentiments; some amenities lacked but others were appreciated.
Value for Money
8.86
Fairly priced considering the location and service.
Food and Beverage
7.91
Complaints about limited breakfast selection.
Overall Experience
8.88
General positive sentiment despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:56

Property Description

Modern and Convenient Accommodation in Miami

Prime Location: Situated just a short distance from key Miami attractions like Vizcaya Museum and Bayfront Park Station.

Comfortable Amenities: Enjoy air-conditioned rooms with free WiFi, TV, and free toiletries for a relaxing stay.

Exceptional Service: Our multilingual staff are available 24/7 to assist you during your stay.

Experience the best of Miami at Tru By Hilton Miami West Brickell. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 2700 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
J
Jaime • couple • cl
8
Si reservo nuevamente no incluiré el desayuno
Pros:

La ubicación y limpieza de las habitaciones.

Cons:

El desayuno puede ser mejor. Los huevos revueltos sin sabor y las salchichas casi a diario no fueron de nuestro gusto.Un par de recepcionistas bajan mucho el promedio de la calidad del servicio por su apatía e indiferencia. En mi habitación el aire acondicionado tenía un sonido irregular que hacía imposible dormir. Tuvimos que apagarlo en la noche. Los precios de los extras son excesivos sobretodo el agua embotellada.

2026-06-13 • via Nuitee
V
Virgen • family_with_children • us
7
The area is not god at all to walk , not store around just one gas station
Pros:

Clean

Cons:

The location

2026-06-13 • via Nuitee
E
Elisabetta • couple • it
5
buono
Pros:

tutto pulito e la posizione

Cons:

Mi sono trovata bene ma il giorno del check-in mi hanno chiesto 90€ di cauzione che tutt’oggi non mi ridanno in dietro é passata più di una settimana e loro mi avevano detto che in 3 giorni me li riaccreditavano ma tutto ciò non è vero. Scrivo tutti i giorni e ancora niente.

2026-06-12 • via Nuitee
K
Kappes • couple • us
9
Short stay before leaving for cruise.
Pros:

All was great.

Cons:

The only complaint will be the pillows. Flat as a pancake..

2026-06-12 • via Nuitee
R
Ramon • solo_traveller • us
8
Días en Brickell
Pros:

El personal súper servicial, la Srta. Stearlim la mejor

Cons:

Que no tenía piscina y que el parking era pago

2026-06-12 • via Nuitee
R
Russell • solo_traveller • us
10
2026-06-12 • via Nuitee
C
Claudia • couple • us
10
Loved that there was a shuttle to take us to the cruise port.
Pros:

Location

Cons:

Nothing

2026-06-12 • via Nuitee
L
Latisha • couple • us
10
2026-06-12 • via Nuitee
D
DASHANN • solo_traveller • us
10
Pros:

Great location. Very clean. Staff very helpful

Cons:

Everything was great

2026-06-11 • via Nuitee
M
maria • solo_traveller • us
8
Stay one night before my Cruise, very close to the port and city
Pros:

Comfortable and friendly staff

Cons:

Food options

2026-06-11 • via Nuitee
T
Tatiana • solo_traveller • br
9
Ótima estadia e localização
Pros:

Equipe eduacada, gentil (recepção, café da manhã)
Hotel cheiroso, áreas comuns sempre limpas e organizadas.
Quarto com amenidades, cama confortável.
Localização prox ao metromoover que facilita o deslocamento.

Cons:

Ruído do ar condicionado, mas não compromete a estadia.

2026-06-10 • via Nuitee
V
Verónica • solo_traveller • pa
5
El aire no me dejó dormir por 4 noches
Pros:

Buena ubicación.

Cons:

El aire sonaba muy fuerte y no me
Ofrecieron ninguna solución

2026-06-09 • via Nuitee
C
Charman • couple • us
10
We enjoyed the stay and would stay there again.
Pros:

Room was clean and there were many different food options close by.

2026-06-09 • via Nuitee
M
Michael • couple • us
10
Good value and great location of youre cruising
Pros:

Was close to everything that we needed to do.

Cons:

They have a ride service to the cruise line but charged $15 per person. Uber was cheaper.

2026-06-09 • via Nuitee
M
Marta Lucia Kure • couple • co
10
El personal del hotel es especial , amable y servicial
Pros:

El personal del hotel es lo mejor. La habitación no tiene clóset

Cons:

Clóset en la habitación hubiera sido excelente

2026-06-09 • via Nuitee
M
MARCIO • couple • br
10
great stay
Pros:

The location of the hotel is very good with an easy access the breakfast was very good the hotel has a gym and a nice pool area.

2026-06-09 • via Nuitee
A
Anna • couple • us
7
2026-06-09 • via Nuitee
H
HILTON ULISSES FIALHO ROCHA • couple • br
9
2026-06-09 • via Nuitee
G
GEORGIA • family_with_children • gr
10
Το προτείνω ανεπιφυλακτα
Pros:

Τα παντα

Cons:

Όλα τελεια

2026-06-08 • via Nuitee
P
Palacios • family_with_children • pa
10
Pros:

El desayuno súper completo. Muy amable el personal.

2026-06-08 • via Nuitee