Hilton Garden Inn Cancun Airport

Hotels
•
Hilton Garden Inn
8.1 (5757 reviews)
Carr. Cancun - Chetumal KM. 22 , Cancún , mx
+52 998 372 9860

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good breakfast
Convenient location
Clean gym
Cons:
Slow check-in
Dirty towels
Uncomfortable beds

Categories

Cleanliness
7.31
Multiple reviews mentioned issues such as dirty towels and a non-draining shower, leading to a lower score.
Service
8.78
General comments indicate service was average with some positive notes on helpful staff.
Location
8.82
The location is praised for being convenient to the airport.
Room Quality
7.77
While rooms were spacious, there were complaints about being outdated and allowing too much light in.
Amenities
8.3
Amenities such as the pool and bar received positive remarks.
Value for Money
7.26
Several reviews expressed that the hotel was overpriced compared to the service and experience.
Food and Beverage
8.31
Breakfast was mentioned as a positive aspect but some found the restaurant too pricey.
Overall Experience
8.28
The overall sentiment indicated a fair experience but noted some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:20

Property Description

Luxurious Accommodation
Hilton Garden Inn Cancun Airport offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for guests. From a coffee machine to a safety deposit box, we have everything you need for a relaxing vacation.

Convenient Facilities
Enjoy our outdoor swimming pool, fitness centre, and terrace during your stay. Indulge in delicious meals at our restaurant, take advantage of the free shuttle service, and stay connected with complimentary WiFi throughout the property.

Exceptional Service
Our bilingual staff is available 24/7 at the front desk to assist you with any queries and help you plan your itinerary. Start your day with a buffet or American breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Government Palace.

Book now for an unforgettable experience at Hilton Garden Inn Cancun Airport!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 5757 reviews
Cleanliness: 7.31
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 8.3
Value for Money: 7.26
Food and Beverage: 8.31
Overall Experience: 8.28
E
Ellie • family_with_children • gb
7
2026-08-29 • via Nuitee
M
Maura • solo_traveller • pt
8
Ótima Localização perto do aeroporto
Pros:

Para quem pretende ficar perto do aeroporto por questão de comodidade para conciliar com voos é uma excelente opção. Nós optamos por ficar na noite de chegada porque o voo chegava tarde e na noite antes do embarque e foi ótimo. As nossas duas filhas adoraram a piscina e nós também,.

2026-08-28 • via Nuitee
A
Alison • solo_traveller • fr
6
2026-08-27 • via Nuitee
Y
YELIS • solo_traveller • do
10
Estadia corta pero agradable.
Pros:

Desayuno variado, habitaciones cómodas, dispensadores de agua potable en los pisos.

Cons:

No hay nada cerca para comprar souvenirs o snakcs fuera del hotel a menos que tengas coche para darte un paseito.

2026-08-27 • via Nuitee
F
Francesc • solo_traveller • es
9
Pros:

La ubicación, cerca del aeropuerto

2026-08-26 • via Nuitee
C
Cornelia • couple • de
7
2026-08-26 • via Nuitee
M
Maurizio • couple • it
9
Relax prima di raggiungere Tulum
Pros:

Vicina all’aeroporto. Servizio gratuito navetta. Bella camera e acqua disponibile su piano. Ottima colazione in un ambiente rilassante

Cons:

Niente

2026-08-26 • via Nuitee
O
Oleh • solo_traveller • ua
10
2026-08-25 • via Nuitee
Y
Yam • solo_traveller • il
5
2026-08-25 • via Nuitee
S
Sustaita • solo_traveller • mx
9
Pros:

La comodidad y limpieza

Cons:

En la entrada del hotel se ponen ubers o taxis qué en mi caso me hicieron sentir insegura

2026-08-25 • via Nuitee
D
De gaetano • couple • it
9
2026-08-24 • via Nuitee
E
Elisabetta • solo_traveller • it
7
Pros:

Perfetto se avete un volo presto. In pochi minuti sarete all'aeroporto. Hanno anche un servizio shuttle molto puntuale e comodo. Per alcuni terminal neanche serve! Potete andare a piedi. Hanno anche un servizio ristorante che però chiude alle 22, dopodiché offrono degli snack (anche riscaldabili al micronde)

Cons:

Niente, considerato che lo scopo era essere vicino all aerreoporto per partire presto. Ovviamente per tutto il resto è lontano dalla città.

2026-08-24 • via Nuitee
C
Chilco • couple • nl
4
2026-08-24 • via Nuitee
A
Aniko • solo_traveller • gb
8
2026-08-24 • via Nuitee
M
Marta • family_with_children • es
7
Cercano aeropuerto
Pros:

Cercanía aeropuerto, piscina

Cons:

Muy caro, poca flexibilidad, falta respuesta rapida

2026-08-24 • via Nuitee
M
Marta • family_with_children • es
8
Bien pero caro
Pros:

Buena piscina

Cons:

Poca flexibilidad: por un retraso en el vuelo de Delta no nos permitieron cambiar la estancia, no me parece bien en un hotel situado al lado de la terminal.
Check in lento
No respuesta rápida ni concreta cuando les mandas un mensaje

2026-08-24 • via Nuitee
M
Mark • couple • nl
8
Perfect voor een nacht voor of na het vliegen
Pros:

Perfect om na een lange vlucht snel in een comfortabel bed te liggen. Hotel ligt echt naast de aankomst-terminal. 3 min lopen of de airport shuttle van het hotel pakken, die moet je wel reserveren. Zwembad is lekker en ontbijt is top. Voor onze terugvlucht hebben we hier opnieuw geboekt, lekker ontbijten en daarna snel naar de vertrekhal,

Cons:

De airco maakte vrij veel lawaai.

2026-08-24 • via Nuitee
P
Pierre • family_with_children • be
8
Chouette hôtel et très belle piscine avec coucher de soleil
Pros:

La piscine, l emplacement par rapport à l aéroport de Cancun

Cons:

Trop bruyant la nuit, on entend les pas des chambres du dessus et des gens dans les couloirs à 2h00 du matin

2026-08-24 • via Nuitee
N
Navina • solo_traveller • ch
9
2026-08-23 • via Nuitee
C
Claudio • couple • it
8
Comodo a due passi dall’aeroporto
Pros:

Posizione a due passi dall’aeroporto e dai car rental

2026-08-22 • via Nuitee