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Facilities
Property facilities
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Fitness facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Parking garage
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Concierge service
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Wheelchair accessible
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Kid meals
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Lockers
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Heated pool
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Emergency cord in bathroom
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Fruits
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations - Mandarin Oriental Shenzhen offers air-conditioned rooms with modern amenities and stunning city or mountain views. Guests can relax in comfort with a flat-screen TV, minibar, and a private bathroom with a bidet.
Wellness and Leisure - The hotel features a fitness centre and an indoor pool for guests to stay active and unwind during their stay. Whether guests prefer a workout session or a leisurely swim, Mandarin Oriental Shenzhen caters to their wellness needs.
Gastronomic Delights - Indulge in a culinary journey at the hotel's restaurant offering Cantonese and French dishes, or unwind with a cocktail at the bar. The perfect way to savor delicious flavors and enjoy a relaxing evening.
Experience the epitome of luxury and comfort at Mandarin Oriental Shenzhen. Book your stay now for an unforgettable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Amenities and proximity to parks
Not sure if it was communication but service seemed to miss the mark.
Amazing staff, always replying at any time. Evan was fantastic.
Великолепный отель! ⭐⭐⭐⭐⭐
Остался в полном восторге от проживания! Просторные, красивые номера с потрясающими видами, великолепные завтраки и идеальное расположение — рядом отличный торговый центр и красивый парк.
Особенно хочу отметить персонал: все сотрудники невероятно внимательные, доброжелательные и заботливые. Отдельная благодарность команде консьержей за высокий уровень сервиса!
Огромное спасибо всей команде за прекрасный отдых! Всё было на высшем уровне! Однозначно рекомендую и обязательно вернусь!
Немного шумноват кондиционер и вентиляция.
Brand new building, comfortable bed, exceptional service.
Upgraded room to premier skyline
Overall great experience with hotel, dining spa and staff quality. We had buffet breakfast at Bazaar.. good spread and convenient if you want a fast start to the day. The bay by chef fei was exceptional cuisine. Great ambience and view, attentive service at Opus 388
Sliding door to the bathroom was not closing properly
Amazing location, there are so many restaurants, shops just downstairs and my favorite part was a magnificent park just in 5 mins by walk
Breakfast was 100/10.
Concierge was super helpful and friendly!
I was confused by swimming caps that you need buy for~ 25 usd. I haven’t seen any other hotel making them mandatory to BUY. Everywhere i stayed before they just provided those caps for free. Because to me it’s one time use and i am going to throw away (no need in use and definitely not going to bring to any other trip)
And surprisingly they don’t help to book a table in the bar at MO. It’s either come first serve first or tables with deposits. To be honest i’ve faved this for the first time as well (Bar as super popular and gets extremely busy around 9 mo)
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