ibis Almaty Jetisu

Hotels
•
ibis
8.8 (2586 reviews)
Abylay Khan Avenue 55 , Almaty , kz

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Cons:
Cleanliness issues
Limited breakfast selection
High pricing

Categories

Cleanliness
8.38
General sentiment is mixed; some cleanliness issues noted, such as dirty bathrooms.
Service
9.35
Many reviews highlight very friendly and helpful staff.
Location
9.39
Consistent praise for the hotel's convenient location.
Room Quality
8.84
Rooms are described as clean and comfortable, although there were some issues with noise.
Amenities
8.37
Mixed reviews, with some noting a lack of standard supplies like toiletries.
Value for Money
8.83
Price is a concern for some, but others feel they received good value.
Food and Beverage
7.88
Breakfast received some negative remarks, such as limited selection and quality complaints.
Overall Experience
9.35
Overall satisfaction is high, with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:30

Property Description

Convenient Location in Almaty
Located in the heart of Almaty, Ibis Almaty Jetisu offers a prime spot for exploring the cultural center of the city.

Modern Amenities and Services
Experience comfort at its best with our innovative Sweet Bed by ibis, fitness center, sauna, and a meeting room for up to 24 guests.

Social Hub and Artistic Decor
Our large, beautiful lobby adorned with art pieces creates a vibrant social atmosphere, making it the perfect place to unwind or connect with others.

Book your stay at Ibis Almaty Jetisu now for a memorable and convenient experience in Almaty!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for KZT 3,250 per person per night when using an existing bed.
    Adults stay for KZT 10,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2586 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 9.35
A
abdulrahman • couple • sa
9
Pros:

قريب من شارع اربات والموظفين متساعدين وخصوصا الموظف antoan بشكل عام كان جيد جدا

2026-06-13 • via Nuitee
N
Nurdaylet • couple • kz
10
2026-06-12 • via Nuitee
B
Bakytzhan • solo_traveller • kz
10
2026-06-12 • via Nuitee
E
Evgeny • solo_traveller • bg
10
2026-06-11 • via Nuitee
S
Shuk Yan • couple • hk
9
酒店職員態度友善。房間舒適。地點方便。強烈推薦。
Pros:

地點方便，房間設計精美、舒適。對於2人住的客房來說，空間已非常足夠。
酒店附近已經有很多餐廳、超市。市區內的景點也是15分鐘步行距離。

Cons:

WiFi有點弱，但不影響使用。

2026-06-11 • via Nuitee
E
Evgeny • solo_traveller • bg
10
2026-06-10 • via Nuitee
B
Beyza • solo_traveller • tr
8
2026-06-09 • via Nuitee
Сергей • family_with_children • kz
8
2026-06-09 • via Nuitee
S
Sönmez • solo_traveller • tr
9
2026-06-07 • via Nuitee
A
Ananth • couple • in
8
Great location, service and stay
Cons:

Nothing at all

2026-06-06 • via Nuitee
M
Majda • solo_traveller • ae
9
2026-06-04 • via Nuitee
Дмитрий • couple • ru
9
2026-06-04 • via Nuitee
Дмитрий • family_with_children • ru
8
Pros:

отличные завтраки. чисто. персонал на высоте! спасибо!

2026-06-04 • via Nuitee
K
Kanyachat • solo_traveller • th
9
2026-06-02 • via Nuitee
Аскар • solo_traveller • kg
10
Pros:

Всё

Cons:

Нечего

2026-06-01 • via Nuitee
A
Ahmed • couple • ae
8
2026-05-31 • via Nuitee
J
Jana • couple • de
10
Sehr zu empfehlen. Wir kommen wieder ❤️
Pros:

Das Hotel war ziemlich zentral gelegen. Man konnte in kürzester Zeit ein paar Sehenswürdigkeiten erreichen. Restaurants und ein kleines Einkaufszentrum war auch in der Nähe.
Außerdem verfügt da Hotel über Parkmöglichkeiten.

2026-05-31 • via Nuitee
A
Anzhelika • solo_traveller • kz
9
2026-05-29 • via Nuitee
A
Andrey • couple • ae
10
2026-05-28 • via Nuitee
Ольга • couple • ru
10
2026-05-28 • via Nuitee