Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Outstanding service
Cons:
Room size could be improved
Difficult access at night

Categories

Cleanliness
9.34
General sentiment reflects excellent cleanliness across multiple reviews.
Service
9.81
The service was highlighted as excellent, with particular praise for hosts like Jorge.
Location
9.35
The location was frequently mentioned as convenient and central.
Room Quality
8.8
Rooms were described as clean and comfortable, though some mentioned size issues.
Amenities
9.33
Amenities such as beverages and coffee were appreciated, though the cleaning supplies were lacking.
Value for Money
9.29
Overall, guests felt they received good value for the experience.
Food and Beverage
8.84
Positive comments on snacks provided, but specific food options were not detailed.
Overall Experience
9.61
The overall experience was described positively with multiple recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:46

Property Description

Convenient Location
Situated just 1.4 km from Condado Beach, Casa Ciana offers easy access to popular attractions like Ocean Park Beach and museums.

Comfortable Accommodation
Guest rooms feature modern amenities such as air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all visitors.

Exceptional Service
With a concierge service and tour desk, Casa Ciana goes above and beyond to assist guests in making the most of their stay in San Juan.

To book your stay at Casa Ciana and experience these remarkable features, visit our website now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 249 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.61
M
Mike • solo_traveller • us
4
2026-08-08 • via Nuitee
M
Miriam • extended_group • us
10
Beautiful place in San Juan
Pros:

Everything was up to our standards

Cons:

Nothing comes to mind

2026-08-04 • via Nuitee
C
Colet • solo_traveller • us
10
2026-07-26 • via Nuitee
A
Aurora • extended_group • mx
10
Buena ubicación, muy limpio y bonito
Pros:

Es un lugar muy agradable y moderno.

2026-07-23 • via Nuitee
B
Bemnet • extended_group • us
9
Worth it
Pros:

Amazing stay. Nice food on the rooftop. Location is great. And the beach is right in front of the hotel.

2026-07-22 • via Nuitee
G
Gabriel • solo_traveller • pr
10
Pros:

The place was perfect.

2026-07-20 • via Nuitee
L
Luis • couple • us
9
All good
Pros:

It was pretty good. We like it.

Cons:

I was just that power gone for about four hours and I think if power outages is a common problem in Puerto Rico they should have a backup generator that will better the place and guess will promote this property just considering. God bless.

2026-07-20 • via Nuitee
C
Catherine • extended_group • us
10
Pros:

Jorge provides a very nice space with drinks and concierge type service!

2026-07-16 • via Nuitee
B
Bengochea • solo_traveller • us
10
Very good, will visit again.
Pros:

Room is extremely clean and very modern.

Cons:

Woke up one of the days from someone screaming outside and another day was told to move my car when I was parked in the correct Casa Ciana Parking.

2026-07-14 • via Nuitee
K
Ken • family_with_children • us
9
2026-07-10 • via Nuitee
A
Alejandra • extended_group • co
10
Excellent stay in the heart of San Juan
Pros:

The location was excellent—very central and close to everything we wanted to visit in San Juan. The apartment was clean, comfortable, and exactly as described. The hosts were incredibly attentive from the moment we booked until check-out, always quick to respond and happy to help with any questions. We truly enjoyed our stay and would definitely come back.

Cons:

Nothing. Everything met our expectations.

2026-07-09 • via Nuitee
D
Daniely • couple • us
10
Great, clean and excellent service!!
Pros:

I loved the client service from Raul and Jorge. They were welcoming, attentive and kind. The place was safe, clean and beautiful!! I would highly recommend!!

Cons:

Nothing!

2026-07-07 • via Nuitee
Z
ZULAIKA • couple • pr
10
2026-07-02 • via Nuitee
V
Vicky • solo_traveller • co
10
Great clean and good location
Pros:

Everything

Cons:

N/a

2026-07-01 • via Nuitee
F
Fernando • couple • us
7
2026-06-21 • via Nuitee
J
Jennifer • solo_traveller • us
7
Pros:

Na

Cons:

Na

2026-06-15 • via Nuitee
G
Graham • couple • us
10
Quiet, comfortable
Pros:

Keyless entry, parking, water freely available with coffee

Cons:

Nothing

2026-06-14 • via Nuitee
S
Stephanie • family_with_children • us
10
10/10. Worth it!
Pros:

Everything; modern, clean, easy to operate, comfortable.

Cons:

N/A

2026-06-12 • via Nuitee
G
Gerry • solo_traveller • us
7
Very small room
Pros:

Clean room

Cons:

Noisy halls and street

2026-06-12 • via Nuitee
S
Stephanie • couple • cr
10
Excellent stay
Pros:

It was very clean and nice.

2026-06-10 • via Nuitee