Cove Landmark Pinnacle

Hotels
8.9 (1299 reviews)
15 Westferry Road , London , GB

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and efficient
Helpful staff
Great location
Spacious rooms
Tasty breakfast
Cons:
Unpleasant smells in bathrooms
Noisy heating systems
Small windows
High price for limited stay duration

Categories

Cleanliness
8.11
Several reviews mention cleanliness issues, including unpleasant smells and unclean rooms.
Service
9.58
Staff are described as very helpful and accommodating.
Location
9.62
Great location in Canary Wharf with easy access to public transportation.
Room Quality
8.57
Rooms are generally spacious but some issues like noise and small windows were noted.
Amenities
8.6
Amenities such as the kitchen and heating worked well, but some broken equipment was reported.
Value for Money
8.56
Some guests felt the price was high for the offered time.
Food and Beverage
9.11
Breakfast options from Starbucks were noted to be very tasty.
Overall Experience
9.08
Overall a positive experience highlighted by location and service, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:58

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Cove Landmark Pinnacle in London. Our 4-star aparthotel offers stylish units with modern amenities, including fully equipped kitchens, flat-screen TVs, and comfortable bedding.

Convenient Location
Located in the vibrant Tower Hamlets district, just a stone's throw away from Canary Wharf Underground Station, our hotel provides easy access to popular attractions like the Tower of London and Victoria Park. With the convenience of a 24-hour front desk and free WiFi, your stay will be stress-free and enjoyable.

Wellness and Relaxation
Unwind and rejuvenate at our fitness centre or join a yoga class during your stay. After a day of exploring the city, guests can relax in the shared lounge area and enjoy the tranquil ambiance of Cove Landmark Pinnacle.

Book your stay now at Cove Landmark Pinnacle for an unforgettable experience in London!

Important information:

When booking 10 apartments or more, different policies and additional supplements will apply. Dog Stays - We have dog friendly properties where 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted in all locations where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property. Storage of luggage after 23:59 on the day of arrival and/or departure (storage is free until 23.59 pm on the day of arrival and/or departure). Gym Disclaimer - Guests are now all required to sign a gym disclaimer in order to be able to use the gym. Gym - The use of gym facilities is subject to guests signing a mandatory disclaimer, acknowledging and agreeing to the terms of use of the gym. This policy applies to all properties equipped with gym facilities and the form of disclaimer will be made available to guests at those properties. We provide a weekly cleaning service for stays of 7 nights or more. We can arrange an additional cleaning service if requested for an additional fee. Smoking Charge with an additional fee.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1299 reviews
Cleanliness: 8.11
Service: 9.58
Location: 9.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 9.08
P
Paul • couple • gb
6
Canary Wharf is a great area for a night out and the sea lanes pool was a great local amenity for the day after swim
Pros:

Location , gym

Cons:

It didn’t really resemble the pictures on the site . We couldn’t access the roof garden that was also shown on the site . It was pretty small but considering the location that may be fair enough

2026-09-19 • via Nuitee
M
Markus • solo_traveller • ch
5
2026-09-18 • via Nuitee
A
Adeniji • couple • ng
6
Pros:

The fact that I was able to change rooms easily.

Cons:

Response time. They were unable to resolve an issue with the safe.

2026-09-17 • via Nuitee
N
Naomi • couple • ng
10
2026-09-16 • via Nuitee
C
Clement • couple • gh
6
2026-09-15 • via Nuitee
M
Monica • family_with_children • gb
7
Pros:

Lovely place but the room was not very clean
Great staff and facilities. Good space and value for money.

Cons:

Was not the cleanest.

2026-09-15 • via Nuitee
P
Presley • couple • gb
10
2026-09-15 • via Nuitee
F
Fatia • family_with_children • fr
10
A refaire et à conseiller sans hesitation
Pros:

Merci à l équipe. et les responsables de la réception
Tout est parfait .
Is the Best of the best

Cons:

Rien .

2026-09-14 • via Nuitee
J
Janine • extended_group • de
4
Passabel, aber ich würde hier nicht noch einmal übernachten.
Pros:

Lage, Ruhe

Cons:

Der Abfluss in der Dusche war verstopft. Nach der Reparatur hat man nicht mal die nassen schmutzigen Handtücher ausgetauscht, die zum reinigen der „Überschwemmung“ verwendet wurden. Eine tägliche Zimmerreinigung gab es nicht. (Das war uns nicht bekannt, denn das war bei booking.com nur im Kleingedruckten und sehr versteckt vermerkt). Das Frühstück war absolut enttäuschend (nur ein kleines Angebot an eingeschweißten Brötchen, die morgens teilweise auch noch vergriffen waren. Nachschub gab es nicht, auf den Kaffee musste man oft lange warten. Das Essen war überhaupt nicht auf die Menge an Gästen abgestimmt).
Dass auch die Fernbedienung vom TV nicht funktionierte, war dann schon nur eine Kleinigkeit.

2026-09-14 • via Nuitee
G
Gerard • couple • es
8
Muy agradable
Pros:

La ubicación fue muy bonita y perfecta, es acertado y se veía el río aunque nuestra ventana no se veía
Tenías la parada del bus delante del mismo apartamento, en la puerta

Cons:

La cama estaba un poco inclinada del lado derecho lo que dificultó mi sueño, también que faltaban cosas para limpiar como trapos esponjas etc y la televisión no funcionaba el mando.

2026-09-14 • via Nuitee
S
Sven • solo_traveller • gb
10
2026-09-11 • via Nuitee
A
Amida • solo_traveller • ng
9
Pros:

The service, facilities and location relative to places we needed to visit

2026-09-10 • via Nuitee
Y
YUNTING • extended_group • tw
7
Pros:

地點很好 雖然離車站有點遠

Cons:

基本上感覺可以附一下食用水

2026-09-09 • via Nuitee
D
Danoush • solo_traveller • au
8
2026-09-08 • via Nuitee
S
Sylvi • couple • gb
9
2026-09-08 • via Nuitee
B
Bassam • extended_group • kw
9
Overall very good to excellent .will definitely come back
Pros:

Location
Reception staff
I booked a one bedroom apartment and had all the necessary equipment ( cook, oven, fridge, dish washer, iron, washing machine and dryer)
Felt like home

Cons:

The shower of the bathroom needs a bit of renovation

2026-09-08 • via Nuitee
C
Cecile • solo_traveller • mx
9
2026-09-07 • via Nuitee
S
sara • couple • gb
1
Non existent
Pros:

I didn't get to stay i booked 2 nights and came on Saturday evening but told my room was no longer available due to not checking in and calling from Friday. But i booked the room it should be reserved regardless as this was paid for.

Cons:

They didn't do much to place me in a room even if it was a different location

2026-09-07 • via Nuitee
M
Martina • couple • gb
4
Great in the past. Poor now.
Pros:

Nice room. Good bathroom

Cons:

We had to leave our first room because of the foul smell from the bathroom. Clearly the hotel were aware of the issue as the window was wide open when we arrived. We were moved to another room straight away.
Quite unfriendly staff who barely acknowledge you and seem to be totally uninterested.

2026-09-06 • via Nuitee
D
Dave • couple • gb
7
2026-09-06 • via Nuitee