Prime Park Hotel & Convention Lombok

Hotels
8.8 (436 reviews)
Jalan Udayana , Mataram , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent service from staff
Clean and comfortable rooms
Luxurious amenities
Cons:
Breakfast options could be better
Some rooms have lighting issues

Categories

Cleanliness
8.88
Cleanliness is often highlighted positively; however, some issues with tiles in the shower area were mentioned.
Service
9.35
Multiple reviews praised the hotel staff for being kind, helpful, and attentive, indicating excellent service.
Location
8.39
While the hotel is centrally located, some reviews noted it isn't near convenient stores or attractions.
Room Quality
8.84
Rooms are described as clean and comfortable, although there were some concerns regarding lighting.
Amenities
9.37
Guests enjoyed the rooftop pool and noted that amenities provided a luxurious experience.
Value for Money
8.83
Many guests felt that the overall quality matched the price, though breakfast quality was criticized.
Food and Beverage
7.88
Breakfast options received mixed reviews, with some guests stating it wasn’t great.
Overall Experience
8.85
The overall experience was pleasant with many positives noted, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:35

Property Description

Luxurious Accommodation with Stunning City Views

Unwind and Relax in Style: Enjoy the outdoor swimming pool, fitness centre, and garden at Prime Park Hotel & Convention Lombok.

Convenience at Your Fingertips: Benefit from amenities like free private parking, a terrace, and a restaurant offering delicious meals.

Exceptional Service: With a 24-hour front desk, airport transfers, and free WiFi, your comfort is our priority at Prime Park Hotel & Convention Lombok.

Experience the perfect blend of comfort and convenience at Prime Park Hotel & Convention Lombok - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 436 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
A
AJP • couple • nl
9
Pros:

Kamer was heel schoon en comfortabel. Alles werkt naar behoren en is van goede kwaliteit. Zwembad en ontbijt waren werkelijk fantastisch!

2026-06-18 • via Nuitee
W
Wallacelcc • extended_group • tw
10
Pros:

LOCATION IS SO GOOD

ROOM IS SO CLEAN

SERVICE IS GOOD AS WELL

2026-06-04 • via Nuitee
A
Amit • solo_traveller • th
9
2026-06-04 • via Nuitee
R
Rubiah • solo_traveller • sg
7
Pros:

Location convenient in the Mataram city

Cons:

Rooms towels quite olds need to be change

2026-06-02 • via Nuitee
K
Kam Foo • couple • my
5
Pros:

Location

Cons:

Room too small. Bathroom small & wet
Aircond can’t adjust fan speed

2026-05-31 • via Nuitee
M
Martina • couple • it
8
2026-05-31 • via Nuitee
M
MOHAGER • solo_traveller • sa
9
Pros:

حسن التعامل من موظفات الاستقبال شكرا كثيرا

Cons:

لايوجد

2026-05-27 • via Nuitee
M
MOHAGER • solo_traveller • sa
9
Pros:

تجاوب الفندق الى طلبى حيث انى طلبت تغيير غرفتي لان فيها زعاج بالقرب من الشارع الرئيسي فلبو طلبي وغيرو غرفتي الى مكان هادي فاشكرهم على تعاونهم وسرعة استجابتهم لى وتغيير غرفتي

Cons:

لا يوجد

2026-05-25 • via Nuitee
M
Mariam • solo_traveller • au
7
2026-05-23 • via Nuitee
W
Wina • couple • id
3
Pros:

Lokasi bagus tapi ketika kami sampai ac nya tidak berfungsi showernya rusak dan washtaffle nya mampet dan kami kepanasan sepanjang malam

2026-05-17 • via Nuitee
L
Leland • solo_traveller • au
9
Great pool roof view
Pros:

Great roof pool view. Big rooms. Good quality

2026-05-16 • via Nuitee
A
Amine • extended_group • nl
1
2026-05-15 • via Nuitee
L
Lorenz • extended_group • at
10
2026-05-11 • via Nuitee
G
gharib • solo_traveller • om
8
2026-04-28 • via Nuitee
R
Ronnie • solo_traveller • au
7
Pros:

Food was amazing and quiet cheap and had a children's play room which was great for our 17 month old baby.

Cons:

Rooms were a little small and when opened curtains only a view of a wall

2026-04-22 • via Nuitee
M
Marie • family_with_children • fr
10
Perfect !!!
Pros:

Perfect location in the heart of Mataram :)
Comfortable rooms and great swimming pool !

Cons:

Breakfast buffet could be improve for a 4 stars hotel

2026-04-19 • via Nuitee
P
Pandu Surya Wibisana • couple • id
10
2026-04-14 • via Nuitee
A
Ali Tayyab • solo_traveller • hk
10
Lombok is lovely
Pros:

Being Muslim what else can you like when you are in a Muslim city. The hotel staff gave me a masjid view room which was lovely. The breakfast both days was lovely, so far the best breakfast i had since bali travel. Grab food and grab taxis also available and all halal food nearby in grab. Walk to mosque is good for prayer times. Didn't check out the swimming pool maybe next time. For muslims I advice better to do less days in bali and more in lombok as all halal food around and more cheaper then bali. The staff was great and lovely people. Sunday car free sale was lovely.

Cons:

There is no walking place for food you have to take grab or order from grab. Other then that nothing

2026-04-13 • via Nuitee
C
Cinar • solo_traveller • de
9
Das beste Hotel in Mataram
Pros:

Sehr sauber und Mitarbeiter immer freundlich.
Das Frühstück war Top

2026-04-12 • via Nuitee
C
Christian • couple • nz
10
First rate hotel I will visit again on my next trip
Pros:

Sophisticated, first class staff, spotlessly clean, efficient.

Cons:

Could not find fault with anything.

2026-04-08 • via Nuitee