Prime Park Hotel & Convention Lombok

Hotels
8.8 (465 reviews)
Jalan Udayana , Mataram , ID
+62 370 6112000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service from staff
Clean and comfortable rooms
Luxurious amenities
Cons:
Breakfast options could be better
Some rooms have lighting issues

Categories

Cleanliness
8.88
Cleanliness is often highlighted positively; however, some issues with tiles in the shower area were mentioned.
Service
9.35
Multiple reviews praised the hotel staff for being kind, helpful, and attentive, indicating excellent service.
Location
8.39
While the hotel is centrally located, some reviews noted it isn't near convenient stores or attractions.
Room Quality
8.84
Rooms are described as clean and comfortable, although there were some concerns regarding lighting.
Amenities
9.37
Guests enjoyed the rooftop pool and noted that amenities provided a luxurious experience.
Value for Money
8.83
Many guests felt that the overall quality matched the price, though breakfast quality was criticized.
Food and Beverage
7.88
Breakfast options received mixed reviews, with some guests stating it wasn’t great.
Overall Experience
8.85
The overall experience was pleasant with many positives noted, despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:35

Property Description

Luxurious Accommodation with Stunning City Views

Unwind and Relax in Style: Enjoy the outdoor swimming pool, fitness centre, and garden at Prime Park Hotel & Convention Lombok.

Convenience at Your Fingertips: Benefit from amenities like free private parking, a terrace, and a restaurant offering delicious meals.

Exceptional Service: With a 24-hour front desk, airport transfers, and free WiFi, your comfort is our priority at Prime Park Hotel & Convention Lombok.

Experience the perfect blend of comfort and convenience at Prime Park Hotel & Convention Lombok - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 465 reviews
Cleanliness: 8.88
Service: 9.35
Location: 8.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
P
Pandu Surya Wibisana • solo_traveller • id
10
2026-09-18 • via Nuitee
A
Adrian • extended_group • fr
9
2026-09-16 • via Nuitee
E
ERWIN • couple • sa
1
2026-09-10 • via Nuitee
M
MARCO • couple • ae
8
2026-09-09 • via Nuitee
A
Abdelkarim • solo_traveller • be
8
Pros:

Petit dej varié, personnel tres gentille

Cons:

Rien

2026-09-02 • via Nuitee
A
Andreas • couple • ch
9
2026-09-01 • via Nuitee
H
hamid • family_with_children • fr
9
je conseille fortement cet hotel
Pros:

tout etait parfait.

2026-09-01 • via Nuitee
C
Carlos • solo_traveller • es
6
Estaba entusiasmado con este hotel pero me decepcionó.
Pros:

Las vistas desde la piscina en el último piso.

Cons:

No hay nada en los alrededores si vas andando, el precio de la habitación es caro en comparación con otros hoteles de 4 estrellas. Habitación muy pequeña, baño muy pequeño y cama no muy cómoda. Piscina pequeña y sin lugares para tumbarte cómodos, y además hay pocos sobre todo cuando vienen familias con niños.
El buffet desayuno limitado en comida y zumos que por cierto no sabían a nada y escaso en bollería, si quieres café con leche de máquina no tienen oferta de desayuno como muchos hoteles de Mataram y te cobran 43k por una triste taza de cafe con leche, más caro que en España. No sé, me llevo decepción con este hotel y eso que he estado en casi todos de Mataram de 4 estrellas.

2026-08-30 • via Nuitee
I
Imran • extended_group • gb
10
Clean and comfortable
Pros:

Location

2026-08-30 • via Nuitee
J
Jofre • couple • es
9
Molt bon allotjament per fer servir Mataram de campament base
Pros:

El personal és molt amable i atent, les habitacions són àmplies i còmodes, i tot està bastant net.

Cons:

La piscina es pot reservar per un “sopar romàntic” però això la bloqueja a partir de les 19h per la resta d’usuaris. El primer dia ens ho ven trobar de cara i va ser la única nota negativa de l’estada.

2026-08-29 • via Nuitee
E
Eppo • solo_traveller • nl
6
2026-08-27 • via Nuitee
N
Nazir • couple • gb
9
2026-08-25 • via Nuitee
E
Erol • family_with_children • nl
7
2026-08-23 • via Nuitee
C
Claudia • solo_traveller • id
10
2026-08-21 • via Nuitee
J
Jan • solo_traveller • nz
8
A very nice place in Mataram
Pros:

Luxurious nice room with a lovely view, helpful staff. Tasty food is to be had in the restaurant. Across the road there is an interesting neighbourhood to explore.

Cons:

I booked a massage that was not all that great. But, in fairness, in my experience massages in hotels are often not that great, perhaps because there is little repeat business to be had from hotel guests.

2026-08-17 • via Nuitee
P
Patrick Ernst • solo_traveller • de
8
Pros:

Basically everything

Cons:

the gym

2026-08-17 • via Nuitee
M
Matthias • extended_group • ch
8
Pros:

Der Pool auf der obersten Etage war schön mit guter Aussicht.

Cons:

Das Frühstücksbuffet könnte etwas mehr europäische Speisen anbieten. Der Spa-Bereich war zwar angeschrieben, existiert zur Zeit noch nicht, was verwirrend war. Massagen wurden in einem Hotelzimmer angeboten.

2026-08-17 • via Nuitee
D
deniz • family_with_children • at
8
2026-08-16 • via Nuitee
M
Malika • family_with_children • fr
10
2026-08-15 • via Nuitee
W
WEIHONG • family_with_children • cn
9
Pros:

很干净，这是在龙目本岛住的最舒适的酒店。

2026-08-14 • via Nuitee