Holiday Inn Louisville Downtown by IHG

Hotels
Commonwealth Hotels
7.8 (645 reviews)
101 W. Muhammad Ali Blvd , Louisville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean and spacious rooms
Cons:
Poor cleanliness
Subpar service and amenities

Categories

Cleanliness
6.69
Several guests reported issues with room cleanliness, particularly with the first room assigned being filthy.
Service
8.66
While some staff were described as grumpy, others were noted as phenomenal and trying hard despite issues.
Location
9.2
The hotel is in a great location, providing convenience for guests.
Room Quality
7.65
Some rooms were noted as clean and spacious, but issues with air conditioning were reported.
Amenities
7.18
Limited amenities and few options available for breakfast and dinner were highlighted.
Value for Money
8.14
Feedback indicates that the hotel may be overpriced for the quality of service and amenities offered.
Food and Beverage
6.69
Significant disappointment with food options, especially for breakfast.
Overall Experience
8.16
Mixed experiences reported, with opportunities for improvement noted throughout the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 10:12

Property Description

Convenient Location in the Heart of Louisville:
Holiday Inn Louisville Downtown, an IHG Hotel is centrally located, making it easy for guests to explore the vibrant city of Louisville with popular attractions just a stone's throw away.

Modern Amenities and Services:
Guests can enjoy air-conditioned rooms equipped with a flat-screen TV, free WiFi, and room service. The hotel also features a fitness centre, ensuring guests can stay active during their stay.

Delicious Dining Options:
Start your day right with a variety of breakfast options, including à la carte and vegetarian choices. The on-site restaurant offers delicious meals for guests to enjoy without having to leave the comfort of the hotel.

Experience the best of Louisville at Holiday Inn Louisville Downtown, an IHG Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

7.8
Based on 645 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
G
Gregory solo_traveller us
10
wonderfull
Pros:

everything

2026-05-29 via Nuitee
H
Haynes family_with_children bb
8
2026-05-26 via Nuitee
A
Australia solo_traveller us
7
A surprise in the refrigerator and by the microwave.
Pros:

Once they moved me to a different room it was a lot better. The front desk and the bill person were very helpful.

Cons:

Once I checked into the room I looked around to make sure there was clean There were no bugs under the mattress I opened the refrigerator and I saw a roach in there under the refrigerator in the microwave they were baby roaches in there. So it took me several attempts to reach the front desk. Then he looked in the refrigerator and saw that bug in there. Once he got to my room they changed me to a different floor and a different room which was a lot cleaner lot better than that one. Because one of the beds was not made.

2026-05-26 via Nuitee
M
Mason couple us
1
Cons:

Would not give a refund

2026-05-22 via Nuitee
A
Alan couple us
8
Pros:

Frig and microwave in room

Cons:

Only valet parking

2026-05-22 via Nuitee
L
Laura couple us
7
Lil urban getaway was splendid.
Pros:

I loved the view and the breakfast (lil slow for business crowd.) Nulu was so fun. E. Market st corridor!

Cons:

The room was great. Loved pillows and shower. The upper deck was being decorated. Has potential!

2026-05-15 via Nuitee
T
Todd couple us
4
Pros:

Didn’t get any

Cons:

Room next to loud ice machine

2026-05-09 via Nuitee
S
Silvia couple us
7
Buena opción en el centro de Louisville.
Pros:

La ubicación está genial. La cama muy cómoda y que hubiera dos tipos de almohadas fue una sorpresa muy agradable.

Cons:

La habitación daba al parking y/o a algún lugar donde había generadores de electricidad o algo así y el ruido nos despertó.

2026-05-07 via Nuitee
M
Mackenzie couple us
10
2026-05-06 via Nuitee
D
D couple ie
10
2026-04-30 via Nuitee
S
Sarah solo_traveller us
8
Pros:

The bed was very comfortable. The staff members were all super friendly.

Cons:

Nothing. It was good.

2026-04-28 via Nuitee
K
Keitel couple us
8
2026-04-26 via Nuitee
A
Angel solo_traveller us
5
2026-04-20 via Nuitee
J
Jessica solo_traveller us
1
2026-04-19 via Nuitee
C
Chandra couple us
7
2026-04-19 via Nuitee
S
Stacie A Young couple us
5
2026-04-18 via Nuitee
G
Glenda family_with_children us
7
Nice location.
Pros:

Location.

Cons:

Room is too small. We stayed in room 220, really too small compared to the room my friend stayed at with a lower room rate.

2026-04-16 via Nuitee
M
Mike solo_traveller gb
10
Excellent
Pros:

Comfortable beds and courteous staff

Cons:

Not enough coffee

2026-04-12 via Nuitee
K
Kenneth couple us
10
It was awesome comfortable
Pros:

The bar and restaurant

Cons:

Not enough parking

2026-04-11 via Nuitee
L
Louise family_with_children us
9
2026-04-08 via Nuitee