Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Spacious Rooms
Cons:
Minor Issues with Parking
Aesthetics in Common Areas

Categories

Cleanliness
8.78
Reviews consistently mention cleanliness as a positive aspect.
Service
9.25
The staff is repeatedly described as very kind and accommodating.
Location
9.29
The location is highly praised for its convenience and proximity to transport.
Room Quality
8.24
Rooms are spacious and well-decorated but some minor issues noted.
Amenities
8.27
Amenities mentioned include a good breakfast and comfortable areas, but some areas could be improved.
Value for Money
8.73
General sentiment indicates a good value for the experience given.
Food and Beverage
8.78
Food quality received positive mentions, though slightly mixed.
Overall Experience
9.05
Overall, guests express a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:34

Property Description

Luxurious Accommodation
Palazzo Cappuccini Art Relais in Naples offers elegant rooms with modern amenities such as flat-screen TVs, private bathrooms, and city views. Guests can enjoy a comfortable stay surrounded by sophistication.

Convenient Facilities
This hotel provides a 24-hour front desk, airport transfers, and room service for the convenience of guests. With free WiFi throughout the property, staying connected is effortless.

Delightful Dining Options
Indulge in a delicious daily breakfast with buffet, continental, or Italian choices. The on-site restaurant serves delectable dishes for a satisfying culinary experience.

Experience luxury and convenience at Palazzo Cappuccini Art Relais. Book your stay now for an unforgettable Naples getaway.

Important information:

Minibar is not included in the room price.

The restaurant is only open upon reservation, which must be made before your arrival date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Location

Guest Reviews

8.8
Based on 1069 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
D
De Pablo • extended_group • es
9
Pros:

Todo bien.el personal súper atento

2026-07-25 • via Nuitee
C
Christina • family_with_children • us
10
2026-07-23 • via Nuitee
G
Giuseppe • couple • it
8
2026-07-23 • via Nuitee
M
magripli • couple • gr
10
2026-07-22 • via Nuitee
C
Charlotte • couple • se
10
En stad väl värd att uppleva, mycket att se på och stora skillnader mellan de olika delarna av staden.
Pros:

Väldigt fint och fräscht i ett fint gammalt kloster inrett med både konst och en hel del vackra möbler och mattor. God frukost och trevlig personal. Närhet till havet och bra restauranger.

2026-07-21 • via Nuitee
K
Kim • couple • es
9
Definitely recommend this hotel. Lots of history to it and the staff were absolutely fantastic
Pros:

A beautiful property and staff were super. So polite, helpful and courteous.

Cons:

We had a problem with the AC but the staff did their utmost to get this sorted. They were amazing!

2026-07-20 • via Nuitee
C
Claudia • family_with_children • de
8
Super Lage, nicht weit vom schönen Stadtteil Chaia
Pros:

Super Lage, nicht weit vom schönen Stadtteil Chaia. Fußläufig zum Wasser, auch wenn die Hafenpromenade wenig ansprechend ist.
Metro- und Busstation in der Nähe.
Zimmer sehr großzügig und geräumig. Wir hatten als Dreibettzimmer die Suite bekommen. Obwohl die Fenster zur vielbefahrene Corso Vittorio Emanuell zeigen, waren sie super schallisoliert.
Umfangreiches Frühstückbuffett und sehr nettes & aufmerksames Personal.

2026-07-20 • via Nuitee
E
Elaine • couple • es
6
Pros:

The receptionist ordered a taxi for early morning and it arrived on time

Cons:

We were in room 202, which was very very noisy with road noise
Never slept at all

2026-07-19 • via Nuitee
V
Veronika • couple • cz
10
Pros:

Nádherné čisté ubytovaní s výbornou dopravní dostupností a velmi milým a ochotným personálem.

Cons:

Jediné malé minus, že si nemůžete klimatizaci regulovat sami na pokoji. Musíte vždy kontaktovat recepci a říct o její zapnutí nebo vypnutí, s tím jsme trochu bojovali, že bud byla na pokoji šílená zima anebo zase pak vedro.

2026-07-19 • via Nuitee
A
Andrea • family_with_children • it
10
2026-07-18 • via Nuitee
Y
Yousef • family_with_children • il
6
Good
Pros:

The staff

Cons:

The electricity went out two times the first time was for about 5 hrs and the room was not clean

2026-07-18 • via Nuitee
M
martin • solo_traveller • de
10
Pros:

the room is modern and kept in a neutral style

2026-07-17 • via Nuitee
F
Flavio • couple • it
5
2026-07-17 • via Nuitee
M
Mariangela • extended_group • us
10
We had a great one night stay here. The staff helped me set up a bouquet and champagne surprise for my son and future da
Pros:

The location was in a better part of Naples. The staff was excellent and great choices for breakfast.

Cons:

Everything was fine.

2026-07-15 • via Nuitee
M
Marco • solo_traveller • it
9
2026-07-14 • via Nuitee
A
Alicja • couple • pl
8
2026-07-14 • via Nuitee
C
Claudia • family_with_children • au
7
2026-07-13 • via Nuitee
N
Nenad • couple • de
7
2026-07-11 • via Nuitee
F
Federica D'Onghia • solo_traveller • it
10
Pros:

Bella la stanza, comodo il punto in cui si trova l'albergo. È stato davvero sorprendente affacciarsi da una finestrella del primo piano e ritrovarsi nell'interno della Chiesa dei Cappuccini
Buona anche la colazione, gentile lo staff

2026-07-10 • via Nuitee
C
Celik • solo_traveller • de
10
2026-07-09 • via Nuitee