Hotel Juarez

Hotels
8.5 (400 reviews)
1ER CALLEJON DE 5 DE MAYO 17 , Mexico City , mx

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Facilities

Non-smoking rooms
Front desk (limited hours)

Review Highlights

Pros:
Central location
Friendly staff
Cleanliness
Cons:
Noise from nearby areas
Lack of breakfast options
Small elevator

Categories

Cleanliness
8.33
Most reviews indicate that the hotel is clean and well-maintained.
Service
8.8
Generally positive comments about the staff being friendly and attentive.
Location
9.34
Multiple reviews highlight the excellent location near the Zócalo and other attractions.
Room Quality
8.79
Guests mention comfortable rooms with necessary amenities.
Amenities
7.82
Some amenities like breakfast were missed, affecting the score.
Value for Money
8.78
Many reviews appreciate the hotel's value considering its prime location.
Food and Beverage
7.33
Breakfast was noted as lacking, which detracted from overall satisfaction.
Overall Experience
8.8
Overall positive experience with minor issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:36

Property Description

Central Location

Hotel Juarez is strategically located in the heart of Mexico City Historic Centre, just steps away from iconic landmarks such as the Metropolitan Cathedral and Zocalo Square. Explore the city's rich history and vibrant culture with ease.

Comfortable Accommodation

Each room at Hotel Juarez is thoughtfully designed for comfort and convenience, featuring modern amenities like flat-screen TVs with satellite channels and private bathrooms. Rest easy with a safety deposit box provided in every room.

Helpful Reception Staff

Our dedicated reception staff at Hotel Juarez is always ready to assist you with any information or assistance you may need during your stay. Feel free to ask us for recommendations on local attractions or transportation options.

Experience the best of Mexico City at Hotel Juarez – book your stay now for an unforgettable trip.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.5
Based on 400 reviews
Cleanliness: 8.33
Service: 8.8
Location: 9.34
Room Quality: 8.79
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
C
Cornelio • solo_traveller • br
7
Cons:

Nao pude sair com a chave, tive que deixar na recepcao, mas qdo voltei o recepcionista estava dormindo e fiquei um tempao esperando de madrugada pra poder ir pro meu quarto

2026-05-30 • via Nuitee
M
Muriel • solo_traveller • mx
9
Vale la pena
Pros:

La habitación era amplia y tenía vista a la torre iberoamericana. La presión del agua es buena

Cons:

Se tiene que dejar la llave en recepción al salir de tu habitación y los vecinos tienen muchos perros que ladran hasta tarde en la noche

2026-05-30 • via Nuitee
C
Campos Alvarado • extended_group • cr
7
Cons:

Muy rudo alrededor del hotel

2026-05-26 • via Nuitee
M
Mauricio • solo_traveller • co
10
Pros:

Aseo y pulcritud de la habitación, atención amable y cordial de todo el personal, excelente ubicacion

Cons:

No hubo nada malo...

2026-05-25 • via Nuitee
F
Fiorella • family_with_children • us
2
good location, cheap, but EXTREMELY uncomfortable
Pros:

It is "summer time" in Mexico city, there is NO AC!! it was SUPER hot at night, and the ceiling fan does NOT cool the room, and it has a timer. The price was cheap, the location was ok, the beds was sooo hard and pillows, i never complain, the staff did the best they could, but i wouldnt recommend

2026-05-25 • via Nuitee
P
Pedro Luis • couple • gt
8
2026-05-25 • via Nuitee
B
bravo • solo_traveller • mx
10
Excelente
Pros:

Discreto.comodo y céntrico sobre todo

Cons:

El colchon está muy para mí gusto,pero de adapte

2026-05-24 • via Nuitee
A
Arlette • solo_traveller • mx
10
2026-05-20 • via Nuitee
S
Silva • solo_traveller • mx
10
Pros:

Está muy cerca de todo ...me encanta

Cons:

Creo que falta aire acondicionado...

2026-05-18 • via Nuitee
M
Mayte • family_with_children • mx
9
2026-05-15 • via Nuitee
I
Isabel • extended_group • cr
10
Genial.
Pros:

Cercania del centro.

Cons:

Algo de ruido los fines de semana, pero nos cambiaron la habitación y todo bien.

2026-05-12 • via Nuitee
R
Roxana • solo_traveller • mx
8
Pros:

La ubicacion, a una cuadra del zocalo, muchos comercios cerca

Cons:

La tuberia hace un poco de ruido, aunque tengo el sueño ligero pude dormir bien, uno de los colchones ya necesita cambio pero descubri que es por que uno como usuario se sienta en esa parte que ya estaba deforme

2026-05-09 • via Nuitee
C
Charline • solo_traveller • fr
6
Pros:

L'hotel se situe dans le cente historique ce qui est très pratique pour se déplacer à pied. Le lit est très confortable, tout est propre. Un coffre fort est présent dans l'armoire ce qui est très pratique.

Cons:

La femme de ménage est entrée dans ma chambre à deux reprises sans frapper alors que j'étais présente. Les murs sont très fins, on entends les personnes dans le hall en pleine nuit ou dans les chambres d'à côté, pas très agréable lorsqu'elles parlent jusqu'à 4h du matin... Même avec des boules quies...
Il n'y a pas de sèche cheveux dans la salle de bain, c'est dommage..

2026-05-06 • via Nuitee
R
Ramos Gudiel • extended_group • cr
8
2026-05-05 • via Nuitee
L
Luz Del Carmen • solo_traveller • mx
10
Pros:

Un espacio seguro y cómodo, asistimos constantemente

2026-05-02 • via Nuitee
H
Heath • couple • us
8
2026-05-01 • via Nuitee
M
Manuel • couple • cr
8
Seguro, aseado y excelente servicio del personal.
Pros:

Excelente servicio del personal y una gran ubicacion, lugar muy seguro y aseado.

Cons:

A mejorar el panel digital de la caja de seguridad, sin embargo el personal resolvio de inmediato.

2026-04-29 • via Nuitee
N
Nancy • solo_traveller • cr
8
Pros:

Lo centrico

Cons:

Que el aire acondicionado al ser central lo apagan por las noches

2026-04-27 • via Nuitee
E
Esparza llamas • solo_traveller • mx
10
2026-04-24 • via Nuitee
G
Guadalupe • couple • mx
10
Fantástico
Pros:

Está muy céntrico, está el Zócalo a unos cuantos pasos y tiene cafeterías y restaurantes cercas.

2026-04-24 • via Nuitee