1 Hotel Nashville

Sofia is a sweetheart and made our stay so much more enjoyable.

Great hotel, clean, cozy, and very welcoming. The staff was outstanding throughout our stay. Sofia gave us a very warm welcome and was extremely attentive the entire time. LJ, the general manager, was also very friendly and made sure we were well accommodated at the restaurant. Overall, a great experience and we would definitely stay again.

My wife and I stayed here during our wedding weekend, and I can honestly say the experience exceeded every expectation we had. From the moment we arrived until the moment we left, everything was absolutely exceptional.
Check-in was smooth, welcoming, and effortless thanks to Rebecca, Kennedy, Mustafa, Zak, Mikey, and Willson. Everyone was so professional, attentive, and genuinely excited to make our stay special during such an important time in our lives.

The morning after our wedding, we had breakfast at One Kitchen. Molly, Shannon, LJ, Shubham and Kevin made the experience beyond unforgettable. It was the perfect atmosphere to
take in our first morning as a married couple. The service was outstanding and the attention to detail made the entire experience feel incredibly thoughtful and personal.

What makes this property stand out is the consistency of the hospitality. Every interaction throughout the weekend felt warm and intentional. The energy of the hotel is vibrant and upscale while still feeling comfortable and inviting. It created the perfect setting for such a memorable weekend.

If you’re planning a wedding weekend in Nashville or simply looking for an amazing place to stay, I cannot recommend this hotel enough. They played such a huge part in making our wedding weekend unforgettable, and we are so grateful for the care and hospitality we received. We will absolutely be back!

This hotel is a solid choice if you're looking for something with a little more class downtown. Considering 1 Hotel markets itself as a "luxury" hotel though (and you pay for it), they're still lacking where others (like the Four Seasons, the Proper, or Populus) excel. Door service and greetings by any front of house staff was nearly non-existent during our two day stay; we noted we were traveling with a pet and there was nothing to indicate the hotel was dog friendly, like dog bowls in the lobby or room (they claim they are very); some of our in-room breakfast was burnt; and perhaps most egregious -- we were sent pears as part of a fruit basket when I specifically noted on my membership preferences that there was a pear allergy. It's small details like these that 1 Hotel in Nashville needs to take note of in order to be truly considered "luxury." I will also say that membership seems to matter very little; none of the advertised perks were offered to us during our stay. We probably could have booked via Hotels.com and had the same experience. Rachel, a front desk associate, was the bright spot in customer service, helping us check in early even when we were told by someone else we could not.

Tips: There is a huge parking garage right across the street. Overnight parking is $45 vs. $67+ tax for valet/ night. The location of the hotel does mean there will be noise from inside the rooms. It wasn't enough to bother us but we live downtown in another big city, so are used to that. There is not much green space for pets, so if your dog requires that, this may not be the place for you. Bartenders and baristas downstairs on the entry level are wonderful, so do visit them for a taste of excellent service.

A wonderful new and cool hotel. The open concepts room are super cool but can be somewhat weird for non-couples. Regardless, I loved it.

Our front desk experience was incredible thanks to the amazing Sofia! She was so helpful and kind. Gave us great tips and even sent some treats to the room as a welcome gift. She truly elevated the experience and made us feel at home.

Would return again and looking forward to visiting other hotels in this brand.

I wanted to take a moment to express how much we enjoyed our stay at 1 Hotel Nashville. From the beautiful property to the welcoming atmosphere, everything about our experience was exceptional.

Most importantly, we wanted to recognize Sofia at the front desk. She truly made our stay special. From the moment we arrived, Sofia went above and beyond in every possible way. Her kindness, professionalism, attention to detail, and genuine desire to make sure we had a wonderful experience did not go unnoticed.

It is rare these days to encounter someone who so naturally combines excellent customer service with warmth and authenticity. Sofia consistently exceeded expectations and turned what would have already been a great stay into a memorable one. She made us feel valued, welcomed, and cared for throughout our time there.

Beyond the service, the actual hotel is also really cool. Lots of unique stuff the decor is incredible. The food is spectacular and they even have an electric car (Audi) that they use to take you to places that are not too far from the hotel. All around five star experience we’ll definitely be back when we come to Nashville.

What a beautiful hotel and wow are the staff above and beyond. Sofia at the front desk was so kind, accommodating and made our stay extra special. Every staff member we encountered was genuinely kind, friendly and welcoming in an unforced way. 10/10. No notes.

My wife and I went to spend some time exploring beautiful city of Nashville. Excellent hotel, well maintained, great rooftop bar. Must specially mention great service and care shown by Sofia at front desk and by Shreyas in restaurant.

1st time staying at a 1 hotel and loved it! Would stay again at this location and curious to explore other 1 hotels now too. Sofia made our pre check in, check in and 1st day so lovely! She went above and beyond for us, and it was clear she really cared about welcoming us and making sure we had a great stay. The beds are comfy, the room is very relaxing and well thought out with finishes and designs. Everything feels fresh and clean around the hotel and is a nice wellness ambiance.
I noticed some people in reviews don’t love the bathroom design, but we did not find an issue with it. There is a curtain that can be drawn around the vanity area to give extra privacy and separation to the bathroom if you desire.

Our stay at One Hotel Nashville was nothing short of transformative. From the moment we arrived, it was clear that this is a property defined by its people and by an uncommonly thoughtful standard of care.
Rebecca, the manager, set the tone for our entire trip with a kind of anticipatory attentiveness that has become increasingly rare in hospitality. She made my mother's birthday and our Mother's Day celebration feel deeply personal, attending to every detail with quiet intention and genuine warmth. Hers is the sort of leadership one feels throughout a property, and it shows in every member of her team.
The house car service was a particular delight. Herb and Jarahmis, our drivers, were unfailingly kind and attentive, the sort of presence that makes every arrival and departure feel considered. It is a small touch on paper, but in practice it shaped the rhythm of our days beautifully.
The culinary experience was equally impressive. The team at 1 Kitchen brought genuine craft and creativity to every meal, and they were remarkably accommodating of our dietary needs without ever making us feel like an exception. Neighbor's Cafe carried that same ethos through breakfast and casual visits, warm, attentive, and equally thoughtful about how they prepared our food. To find a hotel where both the signature restaurant and the more casual cafe operate at such a high and consistent standard is genuinely rare.
The property itself is beautifully designed, calm and considered in every detail, but it is the people who elevate it from a lovely hotel to a truly memorable one. Because Rebecca and her team made us feel so genuinely valued, our affection for Nashville itself is now inseparable from the care we received here. We will absolutely return, and largely because of the people who make this place what it is.

lobby tiny, lacks 1 Hotel vibe found in Miami & Copenhagen. Food in restaurant mediocre. FD service friendly, terrace room A+, though lacks bathroom privacy.

Everything was extremely calming. So calming that you forget that your are in one of the loudest cities in the south.

Mariam was an amazing help to us. Her level of professionalism combined with friendliness is unmatched! She is a rockstar in the field of customer service, organization and efficiency. Thank you very much Mariam ❤️

Enjoyed our stay at the 1 Hotel. Very upscale and beautiful hotel. The staff was amazing. The 1 Hotel is deserving of 5 stars.

This was our stay after getting married & it was amazing! Very nice and would recommend for any stay or getaway!

Sofia at the front desk was absolutely amazing to work with. We came in at 8am and she helped get the room ready by 10am. Great experience and beautiful hotel.

Absolutely loved this hotel! Great walking distance to the honky tonks on broadway. The town car service is also great and helps to save money on Ubers. Awesome hotel rooms with a great atmosphere and view of the city. Hotel staff was very nice and accommodating. Definitely couldn’t leave without checking out the rooftop bar. Would definitely stay here again!