Hotel Sonno Plaza Allende

Hotels
24 Ignacio Allende PLAZA ALLENDE , Mexico City , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Family rooms
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Cons:
Cleanliness issues
Noise disturbances
Lack of hot water

Categories

Cleanliness
1
Several reviews mention issues with cleanliness including dust and foul odors.
Service
2.69
Mixed sentiments; while some noted attentive service, there were complaints about inability to get timely help.
Location
3.66
Many reviews praised the excellent location close to attractions.
Room Quality
1.7
Reports of noise disturbances and inadequate water supply affected perceptions of room quality.
Amenities
1.65
The lack of hot water and cleanliness issues impacted perceived value of amenities.
Value for Money
2.68
Some guests felt it was a cheap option for location but service quality did not meet expectations.
Food and Beverage
1.64
No specific feedback was provided regarding food or beverage quality.
Overall Experience
1
Overall dissatisfaction with multiple negative experiences during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:28

Property Description

Central Location
Hotel Sonno Plaza Allende is ideally situated in the heart of Mexico City Historic Centre, just a stone's throw away from Zocalo Square and other major attractions. Guests can easily explore the vibrant city center on foot, with key landmarks within walking distance.

Convenient Amenities
This 1-star hotel goes above and beyond to ensure a comfortable stay for guests. Benefit from a 24-hour front desk and a helpful tour desk to assist with all your travel needs. Stay connected with complimentary WiFi throughout the property.

Nearby Attractions
Immerse yourself in the rich culture of Mexico City with popular sites like Museo de Memoria y Tolerancia and National Palace Mexico in close proximity. After a day of sightseeing, relax in the cozy rooms equipped with flat-screen TVs.

Book your stay at Hotel Sonno Plaza Allende now for an unforgettable experience in Mexico City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 2.69
Location: 3.66
Room Quality: 1.7
Amenities: 1.65
Value for Money: 2.68
Food and Beverage: 1.64
Overall Experience: 1
J
Jose • solo_traveller • us
8
Would recommend for location and price
Pros:

Good value and great location

Cons:

It can be a little noisy in their restaurants after 10pm

2026-09-15 • via Nuitee
R
Ryan • solo_traveller • us
10
2026-09-14 • via Nuitee
K
Kristina • couple • mx
10
2026-09-09 • via Nuitee
E
Enrique • solo_traveller • mx
10
Pros:

Personal muy atento, todo te queda cerca

2026-09-04 • via Nuitee
J
javo • solo_traveller • mx
10
2026-09-04 • via Nuitee
M
Monica • extended_group • mx
8
Limpio y acogedor.
Pros:

La limpieza en todas las áreas, las instalaciones están muy bien, tal cual las fotos, nos atendieron super bien y la ubicación es excelente. A los niños les encantó la habitación y las camas. La regadera muy rica.

Cons:

Solo es observación: no hay mucha ventilación en la habitación pero se puede estar.

2026-08-31 • via Nuitee
J
Johra • solo_traveller • us
10
2026-08-27 • via Nuitee
L
Luis Gerardo • solo_traveller • mx
9
2026-08-24 • via Nuitee
S
SERGIO • solo_traveller • mx
8
Pros:

la ubicacion y confort

Cons:

que no hicieron limpieza en los dos dias que estuve, y que no pusieron papel de baño, toalla, jabon y shampo fui a pedirlo a recepcion.

2026-08-24 • via Nuitee
T
Thiago • solo_traveller • br
10
2026-08-19 • via Nuitee
W
Weldenson • solo_traveller • ht
10
Bien
2026-08-17 • via Nuitee
G
Greta Diaz • solo_traveller • mx
6
Estancia regular, sin elevador 😩
Pros:

La ubicación es perfecta, la habitación amplia.

Cons:

No sirve el elevador y me tocó en 3er piso, eso de subir y baja tantas escaleras, además de que la maleta que llevaba pesaba mucho y la subida y bajada con ella estuvo cardíaco.

2026-08-17 • via Nuitee
M
Manuel • solo_traveller • mx
1
Pros:

La verdad ni entré al lugar

Cons:

La calle donde está ubicado está fea, se ve peligroso si uno quiere andar de noche. La recepción no está a la vista. No da nada de confianza el lugar

2026-08-17 • via Nuitee
C
Campos Balam • solo_traveller • mx
10
Pros:

Funcional. Buena ubicación.

Cons:

.

2026-08-10 • via Nuitee
Y
Yolanda • solo_traveller • mx
2
2026-08-09 • via Nuitee
A
ATSUSHI • solo_traveller • jp
6
2026-08-06 • via Nuitee
B
Bruno cortes • solo_traveller • mx
6
Pros:

Ubicaccion

Cons:

Demasiado ruido del mismo personal

2026-08-02 • via Nuitee
A
Andres • couple • mx
9
2026-07-24 • via Nuitee
S
Sainz • extended_group • mx
9
2026-07-23 • via Nuitee
N
Nury • solo_traveller • mx
9
Pros:

Que es agradable y silencioso

Cons:

Es bueno en relación a precio

2026-07-21 • via Nuitee