Fairfield Inn & Suites by Marriott Franklin Cool Springs

Hotels
Marriott
8.8 (607 reviews)
7086 BAKERS BRIDGE ROAD, Franklin, Tennessee, 37067 , Franklin , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Front entrance ramp
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Continental breakfast
See all facilities

Review Highlights

Pros:
Great staff
Clean facilities
Good breakfast
Comfortable rooms
Cons:
Pool water in elevator
AC is too loud
Location is a bit far from downtown

Categories

Cleanliness
8.66
The room was clean, and amenities were well maintained.
Service
9.13
All of the staff went above and beyond to take care of our needs.
Location
9.17
Great location, easy access to nearby places.
Room Quality
8.62
Comfortable and modern room, but some beds need updating.
Amenities
8.65
Good breakfast options and clean facilities.
Value for Money
8.61
Stay was well worth the money spent.
Food and Beverage
8.66
Breakfast was great with lots of options.
Overall Experience
8.93
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:49

Property Description

Indoor Pool and More
Take advantage of the indoor pool and other amenities like complimentary Wi-Fi and wedding services.

Convenient Location
With a stay at Fairfield Inn & Suites by Marriott Franklin Cool Springs, you're within a 15-minute drive of CoolSprings Galleria and Nashville Zoo.

Featured Amenities
Enjoy complimentary wired internet access, a safe deposit box, and an elevator for your convenience.

Ready for a relaxing stay with great amenities? Book now at Fairfield Inn & Suites by Marriott Franklin Cool Springs!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.8
Based on 607 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.93
T
Thais extended_group us
7
Kind workers and clean facility! Just an unfortunate timing.
Pros:

The location was perfect and the hotel was super accommodating with any special requests we had. I appreciated the friendliness of the staff and was impressed with their efforts.

Cons:

The elevators were out of service for half of our stay without and idea of when they would be back on. Staying on the 4th floor made this incredibly inconvenient. We did not receive any accommodations because of this or reimbursement either.

2026-05-15 via Nuitee
M
Matt couple us
10
2026-05-13 via Nuitee
D
Denise couple ca
8
Pros:

Very clean and modern.

Cons:

The pool shouldn’t be called a pool extremely small they should convert to a hot tub. The access to the outdoor roof top space was closed so that was very disappointing.

2026-05-13 via Nuitee
M
Michelle family_with_children us
10
Staff was fantastic room was quiet
Pros:

Close to highway and shopping

Cons:

NA

2026-05-11 via Nuitee
T
Tandy extended_group us
10
2026-04-26 via Nuitee
B
Brooke extended_group us
10
2026-04-20 via Nuitee
J
Justin couple us
10
Great price, Great Location, Nice modern look and Clean
Pros:

Nice, New, Clean and Perfectly located near restaurant and shops.

Cons:

Wasn’t aware of the $41 charge after check in for incidental fees. Would have been nice to know the exact amount before checking in.

2026-04-20 via Nuitee
H
hannah couple us
8
Fine stay, nothing went wrong, just not a standout location.
Pros:

The room was clean, and it was easy enough to get to. The lobby was set up beautifully, and we enjoyed our time to hangout with our friends and team.

Cons:

The hotel was average, at best. Not the best amenities, breakfast wasn’t great, and the staff was polite, but not extremely attentive.

2026-04-20 via Nuitee
N
Nathan couple us
10
2026-04-04 via Nuitee
M
meyer couple us
10
2026-03-31 via Nuitee
M
meyer couple us
10
2026-03-31 via Nuitee
K
Kristi family_with_children us
10
2026-03-30 via Nuitee
I
Iyankannu family_with_children in
7
Pros:

Location of the property too good

2026-03-29 via Nuitee
C
Connie couple us
10
2026-03-21 via Nuitee
T
Tetiana couple us
10
Pros:

Reception people were very nice and welcoming!

2026-03-16 via Nuitee
B
Bonnie couple us
10
Awesome-wouldn’t stay anywhere else
Pros:

Love the great staff
Location
Place and rooms are immaculate
Our best place to stay 2-3 times a year

2026-03-15 via Nuitee
T
Tina couple us
8
Was a return customer. 8+
Pros:

Convenient location to restaurants etc
Clean
Updated appearance

Cons:

If you have to park in the garage, the inside access doors don’t work you have to walk all the way around to the front …. Like what ?
Hallways so hot and muggy

2026-03-14 via Nuitee
J
Julia couple us
1
2026-03-12 via Nuitee
S
Stuart couple us
9
2026-02-23 via Nuitee
L
Larry J couple us
7
Pros:

Close location to my activities. Good breakfast.

Cons:

Only one working elevator. Took a lot of time to get up and down from our room.

2026-02-23 via Nuitee