Embassy Suites by Hilton Nashville Downtown

Hotels
•
Embassy Suites Hotels
8.9 (2425 reviews)
708 Demonbreun Street , Nashville , US
+1 615-736-7100

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Hidden fees
Valet parking issues
Cleanliness in common areas

Categories

Cleanliness
8.31
Several reviews noted cleanliness issues, particularly with common areas and mirrors.
Service
9.28
Most reviews highlighted friendly and helpful staff, despite some concerns about response times.
Location
9.82
Multiple reviews praised the hotel's convenient location near attractions.
Room Quality
8.77
Rooms were generally noted as clean, but some reviews hinted at needed improvements.
Amenities
8.3
Amenities received mixed feedback; some were considered good while others, like valet parking, were criticized.
Value for Money
8.26
Hidden fees and expensive valet were common concerns, impacting perceived value.
Food and Beverage
9.31
Breakfast and cocktails received high praise, contributing positively to the experience.
Overall Experience
9.18
Overall positive experiences with minor drawbacks were consistently shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:02

Property Description

Luxurious Amenities
Embassy Suites by Hilton Nashville Downtown offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can unwind and stay active during their stay.

Convenient Location
Situated in the heart of Nashville, this hotel is conveniently located near popular attractions such as Bridgestone Arena, Ryman Auditorium, and Johnny Cash Museum. Explore the city with ease from this central location.

Exceptional Service
Experience top-notch service at Embassy Suites by Hilton Nashville Downtown. The attentive staff is always on hand to provide guidance and ensure a comfortable stay for all guests.

Book your stay at Embassy Suites by Hilton Nashville Downtown for a memorable and enjoyable experience in Music City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

8.9
Based on 2425 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.18
M
Megan • extended_group • us
10
2026-11-05 • via Nuitee
S
Sandra • extended_group • us
9
2026-11-05 • via Nuitee
J
Jacquelyn • couple • us
10
2026-11-03 • via Nuitee
J
Juana • couple • us
10
2026-11-03 • via Nuitee
M
Mark • couple • us
8
Desk staff just blah ok
Pros:

Good but slow

Cons:

The room view was not good for cost! Outside AC units etc

2026-11-02 • via Nuitee
L
LACANZA • extended_group • us
10
Awesome Stay! Valet parking prices should be decreased , at least give the extra to your staff
Pros:

Awesome location, Safe environment. Great food!!! Friendly staff! Clean rooms,

Cons:

Valet parking, is not what is quoted on website. I truly believe it should be 20 dollars cheaper, especially if vechicle was never moved during stay

2026-11-02 • via Nuitee
M
michael • couple • gb
8
Fantastic location to go into the lively places and come back to a lovely hotel with its own great amenities
Pros:

Everything was perfect from the staff to the room to the location

Cons:

We had a poor meal of a night time but they went out of their way to correct everything

2026-10-31 • via Nuitee
P
Patrick • couple • us
1
Very unhappy
Cons:

It was supposed to be a king suite for a new bride and groom gift. They hotel double booked and they got a queen room. They also double charged for the valet and kept the deposit

2026-10-30 • via Nuitee
M
maria teresa • couple • ar
9
Excelente hotel en Nashville
Pros:

Excelente hotel a pocas cuadras caminando de la Broadway

Cons:

Caro el servicio de parking pero resulta muy cómodo

2026-10-30 • via Nuitee
M
michael • couple • gb
10
2026-10-28 • via Nuitee
A
Ana Pereira • couple • br
10
Excelente
Pros:

Gostei de tudo, mas precisa ter cuidado no check-out.
Cobraram minha conta num cartão que não era meu. Eu já estava indo embora, quando resolvi conferir a nota e vi que o valor havia sido debitado num cartão que nunca tive.
Alguém pagaria minha conta e provavelmente, eu pagaria desse alguém.
O hotel é enorme e o movimento na recepção é intenso o tempo todo, talvez por isso tenha ocorrido a confusão.

I liked everything, but you need to be careful at check-out.
They charged my bill to a card that wasn't mine. I was already on my way out when I decided to check the receipt and saw that the amount had been charged to a card I’ve never owned.
Someone else would have ended up paying my bill, and I likely would have ended up paying that person back.
The hotel is huge, and the reception area is constantly busy—perhaps that’s what caused the mix-up.

Cons:

Gostei de tudo.
O hotel é excelente!
Localização, conforto, tudo!

2026-10-24 • via Nuitee
S
Sandra • extended_group • us
10
Pros:

Excellent

2026-10-21 • via Nuitee
M
Martha • couple • us
10
2026-10-19 • via Nuitee
M
Mike • couple • us
10
2026-10-19 • via Nuitee
F
Fozeya • couple • ae
8
I would definitely consider coming back
Pros:

The cleanliness, Ms Jenise Wa very helpful and accommodating as were the rest of the staff

2026-10-18 • via Nuitee
A
Abosede • family_with_children • us
8
2026-10-17 • via Nuitee
R
Rochelle • couple • us
10
2026-10-15 • via Nuitee
S
SchwanenHolgi • family_with_children • de
8
fit-for-purpose
Pros:

Central location, all major tourist attraction are in a comfortable walkable distance, friendly receptionists and wallet parking, great view on Nashville from the upper terrace; the ladies at the egg/waffle station at the breakfast buffet i adore, they have great patience and are doing a great job

Cons:

the breakfast buffet/service is without any attention to details, it is a mass processing of people, no leadership of staff, everyone running only after cleaning and refilling, no personal touch; the restaurant has no charme and the products used are of (in my opinion) low/minor quality (especially the jam, which is a fruit jelly and has nothing to do with a jam)

2026-10-11 • via Nuitee
S
Steve • couple • us
4
Fsir
Pros:

Way too loud
Parking

Cons:

Psrking

2026-10-11 • via Nuitee
N
Nease • family_with_children • us
5
2026-09-19 • via Nuitee