Embassy Suites by Hilton Nashville Downtown

Hotels
Embassy Suites Hotels
8.9 (2313 reviews)
708 Demonbreun Street , Nashville , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Hidden fees
Valet parking issues
Cleanliness in common areas

Categories

Cleanliness
8.31
Several reviews noted cleanliness issues, particularly with common areas and mirrors.
Service
9.28
Most reviews highlighted friendly and helpful staff, despite some concerns about response times.
Location
9.82
Multiple reviews praised the hotel's convenient location near attractions.
Room Quality
8.77
Rooms were generally noted as clean, but some reviews hinted at needed improvements.
Amenities
8.3
Amenities received mixed feedback; some were considered good while others, like valet parking, were criticized.
Value for Money
8.26
Hidden fees and expensive valet were common concerns, impacting perceived value.
Food and Beverage
9.31
Breakfast and cocktails received high praise, contributing positively to the experience.
Overall Experience
9.18
Overall positive experiences with minor drawbacks were consistently shared by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:02

Property Description

Luxurious Amenities
Embassy Suites by Hilton Nashville Downtown offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can unwind and stay active during their stay.

Convenient Location
Situated in the heart of Nashville, this hotel is conveniently located near popular attractions such as Bridgestone Arena, Ryman Auditorium, and Johnny Cash Museum. Explore the city with ease from this central location.

Exceptional Service
Experience top-notch service at Embassy Suites by Hilton Nashville Downtown. The attentive staff is always on hand to provide guidance and ensure a comfortable stay for all guests.

Book your stay at Embassy Suites by Hilton Nashville Downtown for a memorable and enjoyable experience in Music City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.9
Based on 2313 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.82
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 9.31
Overall Experience: 9.18
S
Scott family_with_children us
9
2026-05-30 via Nuitee
M
Michele couple us
9
I would definitely come back
Pros:

Location and great breakfast

Cons:

I needed a firm pillow and a hot tub after a day of walking and dancing

2026-05-29 via Nuitee
K
Karen couple us
9
2026-05-29 via Nuitee
A
Angela solo_traveller us
8
The pool
Pros:

Loved location

Cons:

Didn't like such long wait for elevators. It was crazy to close the pools at 5 in the evening on weekends. Really wanted to swim after a long day downtown. We won't stay again just because of pool hours.

2026-05-25 via Nuitee
M
Maureen couple us
10
Had a great time
Pros:

Breakfast had many choices for something different each day. Easy walk to broadway.

Cons:

Parking.

2026-05-25 via Nuitee
K
Kristan solo_traveller us
10
2026-05-24 via Nuitee
T
Takaia couple us
10
I Loved My Experience And Can’t Wait To Come Back
Pros:

Great Amenities

Cons:

Nothing to complain about.

2026-05-23 via Nuitee
S
Simpson solo_traveller us
10
It cost to have fun
Pros:

Food, clean room, staff,location, etc

Cons:

The price was a little high. I paid a thousand dollars for 2 nights. My parking should have been free.

2026-05-21 via Nuitee
L
Lori solo_traveller us
10
2026-05-19 via Nuitee
P
Portman solo_traveller us
10
2026-05-18 via Nuitee
N
Nicole couple us
9
Worth it
Pros:

Free breakfast and happy hour, walking distance to museums and bars on Broadway, comfy beds

Cons:

Slow elevators

2026-05-17 via Nuitee
T
Tracy extended_group us
8
2026-05-15 via Nuitee
T
Tran solo_traveller us
4
Pros:

Hotel itself is nice

Cons:

I got there and hotel said my reservation was cancelled. It was very stressful getting everything back in order.

2026-05-14 via Nuitee
M
Matthew solo_traveller us
10
Very comfortable.
Pros:

Close to downtown

Cons:

Parking

2026-05-13 via Nuitee
A
Adam couple us
10
2026-05-13 via Nuitee
R
Richard family_with_children au
10
2026-05-13 via Nuitee
D
Daniel couple us
10
2026-05-12 via Nuitee
A
Ami family_with_children us
10
We had a great time in a great city and in a beautiful hotel
Pros:

Perfect

Cons:

Nothing

2026-05-11 via Nuitee
J
Jennifer solo_traveller us
10
2026-05-11 via Nuitee
A
AnnaDP1970 Couples
4
What happened to this hotel? No longer the gold standard of excellence.
Pros:

We are fans of this hotel until this trip. The customer service and friendly staff are not there. Sadly Embassy is not the gold standard for excellence anymore.

2026-05-10 via Tripadvisor