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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Heating
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Currency exchange
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Shared kitchen
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Public transport tickets
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Evening entertainment
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Live music/performance
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Amenities
Xenia Hotel Istanbul offers a range of luxurious amenities including a shared lounge, terrace, and bar for guests to unwind and socialize. The hotel's ski storage space is perfect for winter enthusiasts looking to hit the slopes.
Comfortable Accommodation
Each unit at Xenia Hotel Istanbul is equipped with modern comforts such as air conditioning, flat-screen TVs, and private bathrooms. Guests can enjoy city views from selected rooms and relax with the provided bed linen and towels.
Convenient Location
Situated in the heart of Istanbul, just a stone's throw away from major attractions like the Blue Mosque and Hagia Sophia, Xenia Hotel Istanbul offers easy access to the city's most iconic landmarks. With airport transfers and car hire services available, guests can explore the city with ease.
Experience luxury and convenience at Xenia Hotel Istanbul - book your stay now for an unforgettable experience!
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 10 years old stay for € 10 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
فندق رائع ونشكر الاخ عزيز على حسن الاستقبال وحسن التعامل كان متعاون كانك في بلدك ..انا من السعودية 🇸🇦🫶🏻
Локация
Номер за стойкой ресепшен и ночью, когда лег спать, было слышно, как за дверью шумели
Friendly staff, perfect location there were a little change on plans but the manager made everything so easy. Even Michelin restaurant is next door. Lots of options. Totally recommended
Nothing
It was a very good location and the decor of the room was nice
The bed sheets upon arrival werent clean at all, a lot of stains and black hairs of previous guests. Did they even change the sheets?!
Unfortunately, my stay was well below my expectations. As soon as I entered the room, there was a strong and unpleasant odor. I also felt that the room had not been cleaned thoroughly. The furniture and the room in general looked poorly maintained, with many items appearing old and worn out. Overall, the room was not comfortable and did not meet my expectations.
Overall, the hotel left a mediocre impression. Considering the price, the quality of service was disappointing, and I believe the rooms require much better maintenance. I would not choose to stay here again.
Nothing!!!
We didn't even stay at this hotel. When we arrived, we were told that the room we had booked was unavailable because the previous guests had not checked out. Instead, we were offered a much smaller room, which we did not accept. We requested a refund, but the hotel falsely claimed that we never showed up. The cleanliness was also unacceptable—the pillow and bedsheets were dirty with hair on them, the toilet smelled, there were flies around the reception area, and the staff member responsible for cleaning the rooms was outside smoking. A very disappointing experience, and I would not recommend this hotel.
I arrived at the hotel to check in, but left shortly after because it did not feel trustworthy from the very beginning. The staff’s attitude and the procedures applied were extremely concerning. I did not feel safe or comfortable staying there. I would not recommend this property.
I visited this property with the intention of staying, but after my experience during the arrival and check-in process, I decided to leave and find alternative accommodation.
The interaction with staff raised serious concerns regarding professionalism and trust. I did not feel comfortable proceeding with my stay, and as a result, I chose not to check in. First impressions are extremely important in the hospitality industry, and unfortunately this property failed to provide a sense of security and confidence.
Based on my experience, I cannot recommend this property. Travelers should carefully evaluate the hotel and ensure they are fully comfortable with the procedures and communication before committing to their stay.
Unkomplizierter Check-in. Nettes Personal.
Wände waren hauchdünn, man hat alles von anderen Gästen gehört. Zimmer sahen nicht mehr aus wie auf den Fotos, alles veraltet. Uns ist jeden Tag gegen 10Uhr morgens der Strom ausgefallen, manchmal 30min und manchmal mehrere Stunden. Bei Nachfrage wurde uns mitgeteilt es wäre im gesamten Gebäude so.
Ubicación y calidad del personal que está a cargo del hotel. Muy atentos
Muy cómodo y completo, el chico de recepción siempre asistiéndonos en lo que necesitábamos, muy amable
Personal sehr nett und freundlich
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