Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotels
•
Tapestry Collection
9 (921 reviews)
500 Sargent Drive , New Haven , US
+1 203-780-7800

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Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Good location
Cons:
A bit pricey
Minor issues with amenities

Categories

Cleanliness
8.46
Multiple reviews highlighted cleanliness positively, but there were mentions of minor issues affecting comfort.
Service
9.93
Reviews consistently praised the exceptional service provided by the staff.
Location
9.47
The location was favorable for events and overall accessibility, although some reviews noted it wasn't ideal.
Room Quality
8.92
Rooms were generally described as clean and comfortable, with a few complaints about size and amenities.
Amenities
8.45
Positive mentions of amenities were noted, but some desired additional offerings like a pool.
Value for Money
8.41
Opinions varied with some considering it a bit pricey but overall felt worth the cost.
Food and Beverage
8.96
Breakfast and dining experiences received positive remarks.
Overall Experience
9.43
General consensus reflected a highly positive overall experience despite some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:23

Property Description

Luxurious Accommodation:
Hotel Marcel New Haven, Tapestry Collection By Hilton offers elegant and comfortable 4-star accommodation just 1.8 km from City Hall. Each air-conditioned room features a private bathroom, desk, flat-screen TV, and a safety deposit box, ensuring a relaxing stay for guests.

Convenient Amenities:
Guests can enjoy the convenience of a shared lounge, free private parking, terrace, restaurant, bar, 24-hour front desk, and concierge service. Whether traveling for business or leisure, the hotel provides all the necessary amenities for a seamless stay.

Prime Location:
Situated near top attractions like Yale University and The Yale Bowl, and just 6 km from Tweed-New Haven Airport, Hotel Marcel New Haven, Tapestry Collection By Hilton offers a prime location for exploring the vibrant city of New Haven.

Book now for an unforgettable stay at Hotel Marcel New Haven, Tapestry Collection By Hilton.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

9
Based on 921 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
C
Chance • solo_traveller • us
10
2026-10-13 • via Nuitee
D
Dana • solo_traveller • us
7
Good option for New Haven when downtown hotels are unavailable.
Pros:

The room was spacious, clean and modern. Hotel was quiet and comfortable. A short ride to Yale campus and downtown

2026-10-12 • via Nuitee
L
Luke • couple • gb
10
It was a beautiful stay here
Pros:

The modern design and how luxurious it felt

Cons:

Couldn’t fault it

2026-10-09 • via Nuitee
G
Graham • couple • gb
8
Good all rounder
Pros:

Nice rooms and amenities. Free parking

Cons:

Slightly away from things

2026-10-09 • via Nuitee
T
Thomas Love • couple • us
1
2026-10-08 • via Nuitee
I
Isacco • extended_group • it
9
Pros:

La struttura è moderna e con ogni comfort all’interno. Letti comodi, bagno spazioso. Tutto pulito.

Cons:

La colazione non inclusa. La zona in cui si trova non è delle più belle ma se uno è di passaggio è una bella soluzione.

2026-10-08 • via Nuitee
F
Filip • solo_traveller • us
9
2026-10-08 • via Nuitee
J
Julie • couple • us
9
Wonderful staff made the stay!
Pros:

Very nice hotel. Great staff - someone in HR took EU hotel staff training because it really shows. The location was actually convenient to a great trail by the water. Much better than the usual gym grind.

Cons:

Location was convenient but unprepossessing literally by a huge IKEA store and parking lot.

2026-10-07 • via Nuitee
D
Deb • couple • us
9
2026-09-19 • via Nuitee
P
Pamela • couple • us
10
2026-09-18 • via Nuitee
D
DENNIS • solo_traveller • us
8
I only stayed one night but chose the hotel because of price and great reviews. I agree.
Pros:

The hotel staff were excellent. Very friendly and helpful. Their professionalism made me feel as if each employee took their job personally. The hotel also takes security of the guest seriously. You can not use the elevator or stairwell without a hotel room key. The wifi worked excellent. They have a bar and restaurant on premise and if you need sleep, I have never stayed in a hotel room that got as completely dark at night as this one.

Cons:

My only small compliant was they moved me to a different room which did not have a microwave or refrigerator which I would have preferred.

2026-09-18 • via Nuitee
M
melissa • couple • ca
9
2026-09-17 • via Nuitee
K
Keith • solo_traveller • ie
9
2026-09-17 • via Nuitee
M
Mckenzie • couple • us
10
2026-09-13 • via Nuitee
F
Frank • solo_traveller • de
8
Ordentliches Hotel, nettes / hilfsbereitet Personal, gute Bar
Pros:

Für einen Zwischenstopp NY - Boston ideal.

2026-09-13 • via Nuitee
• couple • us
10
2026-09-10 • via Nuitee
B
Benjamin • couple • au
9
Highly recommended
Pros:

Good Location, clean room. Good amount of parking.

Cons:

Nothing to note

2026-09-08 • via Nuitee
D
David • couple • us
10
2026-09-06 • via Nuitee
T
Thomas • family_with_children • de
10
Sehr schönes Hotel, ideal für Durchreise und City
Pros:

Architektonisch besonders, gute Lage für Durchreise und trotzdem nah am Zentrum, top ausgestattete Zimmer. Gutes Essen / Frühstück in sehr schönem Ambiente

Cons:

Service in Restaurant für Abendessen und Frühstück auch für à la carte sehr langsam.

2026-09-05 • via Nuitee
M
Mary • family_with_children • us
10
Modern hotel with very quiet comfortable rooms.
Pros:

It was so quiet!! I95 just outside and a huge thunderstorm at night and we couldn't hear anything. It's like the world was on mute. So don't let proximity to the interstate scare you. It just gets you to the hotel quickly and you will never hear it once you're in your room.

2026-09-05 • via Nuitee