Hotel Marcel New Haven, Tapestry Collection By Hilton

Hotels
Tapestry Collection
9 (861 reviews)
500 Sargent Drive , New Haven , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Good location
Cons:
A bit pricey
Minor issues with amenities

Categories

Cleanliness
8.46
Multiple reviews highlighted cleanliness positively, but there were mentions of minor issues affecting comfort.
Service
9.93
Reviews consistently praised the exceptional service provided by the staff.
Location
9.47
The location was favorable for events and overall accessibility, although some reviews noted it wasn't ideal.
Room Quality
8.92
Rooms were generally described as clean and comfortable, with a few complaints about size and amenities.
Amenities
8.45
Positive mentions of amenities were noted, but some desired additional offerings like a pool.
Value for Money
8.41
Opinions varied with some considering it a bit pricey but overall felt worth the cost.
Food and Beverage
8.96
Breakfast and dining experiences received positive remarks.
Overall Experience
9.43
General consensus reflected a highly positive overall experience despite some minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 13:23

Property Description

Luxurious Accommodation:
Hotel Marcel New Haven, Tapestry Collection By Hilton offers elegant and comfortable 4-star accommodation just 1.8 km from City Hall. Each air-conditioned room features a private bathroom, desk, flat-screen TV, and a safety deposit box, ensuring a relaxing stay for guests.

Convenient Amenities:
Guests can enjoy the convenience of a shared lounge, free private parking, terrace, restaurant, bar, 24-hour front desk, and concierge service. Whether traveling for business or leisure, the hotel provides all the necessary amenities for a seamless stay.

Prime Location:
Situated near top attractions like Yale University and The Yale Bowl, and just 6 km from Tweed-New Haven Airport, Hotel Marcel New Haven, Tapestry Collection By Hilton offers a prime location for exploring the vibrant city of New Haven.

Book now for an unforgettable stay at Hotel Marcel New Haven, Tapestry Collection By Hilton.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 861 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 8.96
Overall Experience: 9.43
S
susan solo_traveller us
10
Lovely plush hotel—a short car ride away from New Haven. An optimal option for those visiting Yale.
Pros:

Beautiful hotel, inside & out (though architecture buffs be warned: this is not a historical renovation). Many thoughtful design touches in rooms.

Cons:

The location—next to IKEA, train lines & port—is not picturesque. A car is ideal, otherwise an uber or the free shuttle bus—it is not in a walkable area.

2026-06-20 via Nuitee
A
Andrew couple gb
8
Very enjoyable stay in a lovely hotel.
Pros:

Very comfortable accommodation. Excellent service from the staff who were always pleasant and welcoming.

Cons:

Beds & room service not being done daily.

2026-06-20 via Nuitee
C
Caleaha couple us
10
2026-06-16 via Nuitee
M
myg507 Solo travel Kutztown, Pennsylvania
10
Very very nice
Pros:

Such a cool hotel so easy to use everything is automated and there’s plenty of room send a really cool building designed by brutalist architect Marcel Breuer (along with his associate Robert F. Gatje) in 1967

2026-06-14 via Tripadvisor
A
Anne family_with_children us
9
2026-06-14 via Nuitee
R
Ricardo solo_traveller us
1
Pros:

Nothing, it took 1 minute in the room to realize the AC didn't work, the room was hot, humid and smelly.
The sheets dirty and front desk didn't care.

Cons:

The response.

2026-06-14 via Nuitee
M
Michele couple us
10
2026-06-11 via Nuitee
S
Sureni couple us
8
2026-06-10 via Nuitee
S
Stark couple us
8
We drive from Florida so upon arrival after a long trip we were a bit disappointed but once we were inside we really enj
Pros:

The property was spacious and clean

Cons:

The location and arrival and look of the property was a bit of a let down but once we were inside the staff were very friendly and the rooms were lovely and spacious

2026-06-10 via Nuitee
D
Daniel solo_traveller us
8
2026-06-08 via Nuitee
A
Anna solo_traveller us
9
Pros:

Very cool designed space
Very spacious room

2026-06-08 via Nuitee
A
allyouneedistara Family Indianapolis, Indiana
8
Neat hotel but the doors are loud
Pros:

We enjoyed our stay but didn't get the best sleep. We had a room number ending in 02, room 01 door faces our door at an angle and if they open and shut their door loudly over and over until midnight, you can hear it clear as day. I do not recommend choosing an 02 room for this reason. The blinds are neat but the blackout left a huge gap that created the room to not be blacked out. The room was cool though and very high tech. Shower was nice. Gym was nice. The location was great.

2026-06-06 via Tripadvisor
I
Ivana couple sk
8
2026-06-04 via Nuitee
D
Darlene solo_traveller us
10
2026-05-29 via Nuitee
A
Anna-Lena couple de
8
2026-05-28 via Nuitee
O
Olken couple us
9
2026-05-28 via Nuitee
T
Tamera family_with_children us
8
The hotel is nice just the food was not good at all.
Pros:

The room and hotel was very clean, nice, staff was very friendly and helpful. Liked the water station by the elevator.

Cons:

The breakfast was not good at all. Scrambled eggs seemed like powdered eggs and very dry. Bacon all over cooked.

2026-05-26 via Nuitee
A
Axel couple se
10
2026-05-23 via Nuitee
G
Gur couple il
10
2026-05-22 via Nuitee
L
Lieberman couple us
10
Excellent’
Pros:

Beautiful renovation of this historic building.

Cons:

Extremely tasteful renovation.

2026-05-22 via Nuitee