Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Beautiful hotel
Excellent breakfast
Great amenities
Professional staff
Cons:
Indifferent service
Noise from train station
Spa under renovation

Categories

Cleanliness
9.55
The cleanliness was noted as quite successful.
Service
8.52
Staff indifference noted, impacting the service quality.
Location
9.06
Room overlooks the train station; noise is an issue.
Room Quality
9.98
The rooms were described as amazing.
Amenities
9.54
The breakfast and gym were rated as excellent.
Value for Money
9.5
Standard quality for this hotel tier.
Food and Beverage
9.55
Breakfast was highlighted as especially good.
Overall Experience
9.52
Overall experience was largely positive despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:02

Property Description

Luxurious Accommodation in the Heart of Prague

Avant-Garde Dining Experience: Indulge in Czech bistronomy with a Japanese Izakaya twist at ZEM restaurant, followed by signature cocktails at MEZ bar.

Relaxing Wellness Retreat: Unwind at Klara Rott spa with a variety of beauty treatments, sauna, steam room, and a fully-equipped gym.

Convenient Amenities: Enjoy free Wi-Fi, secure parking, valet services, and an EV charger for a hassle-free stay.

Experience the epitome of luxury and convenience at Andaz Prague. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.4
Based on 1028 reviews
Cleanliness: 9.55
Service: 8.52
Location: 9.06
Room Quality: 9.98
Amenities: 9.54
Value for Money: 9.5
Food and Beverage: 9.55
Overall Experience: 9.52
R
Robert • solo_traveller • de
8
Pros:

Sehr freundliches Personal, Parkmöglichkeiten Vor Ort

Cons:

Parken ist nicht günstig, zu wenig Personal

2026-09-18 • via Nuitee
D
Dina • family_with_children • de
8
2026-09-14 • via Nuitee
E
ester • family_with_children • es
9
2026-09-14 • via Nuitee
P
Penelope Aboites • family_with_children • us
10
Muy buena opcion en la ciudad.
Pros:

La ubicacion esta muy bien!

Cons:

Nada que commentar

2026-09-08 • via Nuitee
R
Rami • solo_traveller • lb
9
2026-09-08 • via Nuitee
O
Oleksandr • solo_traveller • ua
1
Pros:

The quality of the hotel is excellent, as always.

Cons:

Extremely disappointing experience with the reception and check-in process.
I stayed at this Hyatt just one week ago and checked in using my valid Czech residence permit card without any problem. This week, I returned to the same hotel with the same valid document, only to be told that it was suddenly not sufficient and that a passport was required.
For a hotel operating under the Hyatt name, this level of inconsistency is unacceptable. Guests should not have to guess which documents will be accepted depending on the receptionist on duty. If the hotel has a specific check-in policy, it should be clear, communicated in advance, and most importantly, applied consistently.

Instead of feeling welcomed as a returning guest, I was put in an unnecessarily uncomfortable situation at reception.

I expected professionalism and consistent standards from Hyatt. Unfortunately, this experience was far below those expectations and seriously affected my impression of the hotel.

2026-09-07 • via Nuitee
Łukasz • couple • pl
8
Pros:

Znakomita lokalizacja - wszędzie blisko, przystanek tramwajowy pod hotelem, obszerny parking pod hotelem.
Ładne pokoje, wygodne łóżka. Budynek robi wrażenie, wnętrza estetyczne.

Cons:

Przy wejściu czasem parkingowi byli dostępni, a czasem nie. Musiałem sam wyciągać walizki z samochodu, co generalnie nie powinno mieć miejsca w tego rodzaju hotelu.
Strefa spa bardzo mała, uboga, składa się w zasadzie z dwóch niewielkich saun (suchej, mokrej) i małej strefy wypoczynkowej (chyba na 4 czy 5 osób). Wszystko zlokalizowane w piwnicy (a aż prosiłoby się, żeby taka strefa była na najwyższych piętrach, z widokiem na miasto). Nie ma basenu. Do picia sama woda, nie ma np. wody aromatyzowanej czy ziołowych herbat, co jest raczej standardem w tego rodzaju przybytkach.
Sprzątanie pokoi w dość dziwnych, późnych godzinach - mój pokoj był sprzątany np o godzinie 16, więc kiedy wróciłem z miasta musiałem poczekać, żeby wejść do pokoju.

2026-09-06 • via Nuitee
K
Kristina • solo_traveller • nl
10
Great hotel in the heart of Prague
Pros:

Fantastic hotel! Decor, ambiance and the furnishings are all very nice

2026-09-05 • via Nuitee
W
Wiel • solo_traveller • nl
10
2026-09-04 • via Nuitee
F
Fahad • couple • sa
10
2026-09-02 • via Nuitee
J
Julia • extended_group • hu
10
2026-09-01 • via Nuitee
S
Sultan • couple • ae
8
I had enjoyable stay.
Pros:

Good location

Cons:

Breakfast was not to my expectations.

2026-09-01 • via Nuitee
A
Abdulla • couple • ae
10
2026-08-31 • via Nuitee
A
Andrea • family_with_children • br
10
Pros:

Excellent location and room. Very nice staff

2026-08-28 • via Nuitee
O
Oleg • couple • cy
10
Fresh stylish hotel in best location!!!
Pros:

Nice new hotel in my fav location in Prague. Good personal, and what’s absolutely rare and important - nice tasty coffee!!!

Cons:

Please improve and make bigger in room dining menu! Also please provide bigger bottles of water. And I will return again and again.

2026-08-26 • via Nuitee
F
Florian • solo_traveller • de
9
Gerne wieder.
Pros:

Sehr modernes aber stilvolles Grand Hotel

2026-08-24 • via Nuitee
F
Frank • extended_group • de
10
Einfach perfekt.
Pros:

Das Hotel ist einfach herausragend. Sehr ansprechendes Design und Ambiente, freundliches Personal und perfekt gelegen in Prag. Wir kommen sehr gerne wieder.

2026-08-23 • via Nuitee
A
Aleksandr • couple • pl
10
2026-08-14 • via Nuitee
S
Salem • extended_group • sa
9
Good choice for vacation
Pros:

Location snd nice finishing

Cons:

Nothing

2026-08-13 • via Nuitee
C
Christiane • couple • de
9
2026-08-13 • via Nuitee