The Oceanic Sportel Phuket - SHA Extra Plus

Hotels
8.1 (1781 reviews)
37/7, M.1, Thepkasattri Road , Phuket Town , th

Facilities

Television in common areas
Front desk (limited hours)
Billiards or pool table
Free wired internet
Tennis lessons on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Good amenities
Cons:
Poor location
Inconsistent food quality

Categories

Cleanliness
8.06
Clean and well-maintained hotel overall, although some complaints about housekeeping.
Service
8.53
Super friendly staff and good service experience.
Location
7.57
Location criticized for being far from main attractions and difficult to navigate on foot.
Room Quality
8.52
Spacious and clean rooms with nice views.
Amenities
8.55
Great amenities including a gym and swimming pool.
Value for Money
8.01
Good value but some complaints about food quality.
Food and Beverage
7.56
Food quality inconsistent, with reports of poorly cooked items.
Overall Experience
8.03
Generally positive experience, suitable for short stays focused on relaxation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:40

Property Description

Luxurious Accommodation
Indulge in 5-star luxury at The Oceanic Sportel - SHA Extra Plus in Phuket Town. Each room features modern amenities, a private terrace with city views, and some even come with a kitchenette for added convenience.

Top-Notch Facilities
Enjoy a relaxing stay with access to an outdoor swimming pool, fitness centre, and a restaurant serving delicious meals. The hotel also offers a 24-hour front desk, airport transfers, and free WiFi throughout the property.

Convenient Location
Located just a short distance from popular attractions like Two Heroines Monument and Thai Hua Museum, The Oceanic Sportel - SHA Extra Plus is the perfect choice for travelers seeking comfort and convenience. Book now for an unforgettable stay in Phuket.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 1781 reviews
Cleanliness: 8.06
Service: 8.53
Location: 7.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
M
Matteo solo_traveller fr
4
2026-06-20 via Nuitee
I
India couple gb
4
Wish we got out sooner, Very overpriced and dissatisfied with staff behaviour
Pros:

Room size

Cons:

Staff charged us for “damages” all because the towel and bed sheet was dirty after 4 days of not having our room cleaned. Stated that because they were “too dirty” they have to charge us for “damages” even though they admitted to us nothing was damaged and only dirty.

2026-06-20 via Nuitee
D
Douglas A. couple gb
7
2026-06-15 via Nuitee
A
Ali solo_traveller om
10
Pros:

The staff at the hotel and the room are big.good for family

Cons:

Nil

2026-06-13 via Nuitee
V
Venkatesh extended_group in
1
2026-06-10 via Nuitee
N
NUHA couple il
10
2026-06-09 via Nuitee
E
Emma couple ie
10
2026-06-08 via Nuitee
J
Jorma Peter couple au
3
The face towel saga.....
Pros:

Breakfast ok. Facilities new and good.

Cons:

Location bad, far from anything. At check-in we were asked to leave THB 1,000 as deposition, which was a bit strange. Normally a swipe of credit card will do. But we toed the line, were given a receipt.

On day two we had our face towels replaced by house-keeping, small flannel towels about 20 x 20 cm. One of them was stained from what looked like red wine but washed and cleaned and we used it. Left on floor in room for replacement day 3.

When getting back day 3, the stained towel was left on the floor, the other one replaced. My wife caught the house keeping woman in the corridor and asked to have it replaced. The answer was no, because we had ruined it. When trying to explain that was not the case she was just ignored.

Later in the day my wife picked up a face towel from a unmanned cart in the corridor. She put it in a drawer in our room with the ambition of replacing the stained one with an unstained towel.

Day 4 upon return from the Old Town, the stained one was still in our room and the new one, which my wife had put in a drawer was gone... I told my wife they have probably booked it against our room. And yes, surely, THB 200 for a face towel had been booked against the room.

We went down to reception to explain the situation, handed the stained towel in and disputed the claim, which took about 20 mins to explain, got a receipt.

Day 5, departure day, towel removed from bill.....

I am just at lost to why this was such a big thing for the hotel. It seems like washing might have missed the stains on the towel and sent it out in circulation again and the house-keeper thought it was her responsibility to ensure that we would pay for something we had not 'destroyed'.

Not happy having our integrity questioned over a THB 10 (charge at THB 200) face towel and the fact that house-keeping rummaged through drawers were we had our personal item/belongings.....

2026-06-03 via Nuitee
J
JIAN extended_group cn
10
2026-05-30 via Nuitee
A
Alfred KC solo_traveller hk
9
Well value for money
Pros:

Well fitness equipment

Cons:

Dining still room to improve

2026-05-30 via Nuitee
A
Alexis Soufian Sabassib couple fr
1
2026-05-27 via Nuitee
I
Iris solo_traveller il
8
Pros:

מלון מצויין , חדיש, חדרים מרווחים, מאוד נקי, יש בריכה , משחקיה , בר ליד הבריכה , ארוחת בוקר סבירה ומסעדה טובה

Cons:

קצת מרוחק מהעיר

2026-05-27 via Nuitee
R
Rick couple be
1
2026-05-23 via Nuitee
M
Marek couple pl
6
2026-05-18 via Nuitee
J
Jennifer solo_traveller us
2
Wouldn’t do it again tho I am a tennis fan
Pros:

Theme of tennis, pool and gym

Cons:

Tennis lessons are expensive but only thing available, even court rentals are bit high, hitting fees are also high, group lessons are unavailable. The location by far is the worst. It’s not their fault but they’re in the middle of nowhere and there’s no food option, so marts, shops, entertainment nothing boonies. You’d have to cab out far and expensive to get anywhere. Hotel nights might be pretty cheap but nothing to do and everything else is very expensive like overcharged non alcoholic drink at the bar, they name them fancy names like cocktails but don’t mention the ingredients or that it’s a mocktail. Their light system is just weird. You can turn off the master but that switches even the ac off. Individual turning off is a nightmare. I couldn’t figure out the patio light for the life of me. Maybe it’s for them to film you… they have an annoying tv that turns on everytime you enter, it’s designed to get you to spend money ordering or something.

2026-05-16 via Nuitee
S
Sandra couple id
9
Apesar desse pequeno contratempo tudo o resto maravilhoso irei voltar seguramente!
Pros:

O quarto e o ginásio

Cons:

Houve um torneio de ténis e deixaram imensos carros entrar sem se precaverem dos clientes do hotel, ou seja, não havia lugar de estacionamento para os hóspedes ! Deveriam garantir alguns lugares aos hóspedes e evitar carros de fora entrar apenas para assistir aos jogos !

2026-05-15 via Nuitee
K
Kshitija couple in
8
2026-05-15 via Nuitee
P
Philippe family_with_children fr
10
Hotel incroyable gens au top
Pros:

Très bon hôtel les gens sont extremement gentil et compréhensif
J'ai tout aimé sauf un peu loin de tout
Je recommande

2026-05-13 via Nuitee
A
Aisha couple fr
7
2026-05-11 via Nuitee
J
Jordan solo_traveller gb
10
2026-05-10 via Nuitee