Hyatt Regency Madrid Residences

Hotels
•
Hyatt Regency
8.9 (220 reviews)
Paseo de la Castellana 62 , Madrid , ES

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious apartments
Friendly staff
Good location
Clean facilities
Family-friendly
Cons:
Inadequate room quality
Limited breakfast options
Access issues at entrance

Categories

Cleanliness
8.9
Overall cleanliness seems positively mentioned, but there are concerns about room quality impacting it.
Service
9.37
Repeated positive remarks about the staff's friendliness and helpfulness.
Location
9.21
Location is well received, with mention of safe and convenient surroundings.
Room Quality
8.36
Concerns about some rooms being of lower quality and missing essentials like a full-length mirror.
Amenities
8.68
Amenities are generally good, but some have limited functionality.
Value for Money
8.85
Value appears satisfactory, with room for improvement in some areas.
Food and Beverage
8.59
Lacking breakfast options on-site; more partnerships with nearby restaurants for delivery would be beneficial.
Overall Experience
9.26
Overall sentiment is positive with many returning guests recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:37

Property Description

Luxurious Accommodations

Experience luxury at its finest at Hyatt Regency Madrid Residences. Our 5-star hotel offers elegantly designed rooms equipped with a kitchen, including modern amenities like a fridge, dishwasher, and oven. Enjoy the convenience and comfort of a home away from home during your stay with us.

Convenient Location

Situated in the vibrant Salamanca district, our hotel is just a stone's throw away from Santiago Bernabéu Stadium, Thyssen-Bornemisza Museum, and Gran Via. With Gran Via Metro Station nearby, exploring the city is a breeze. Additionally, El Retiro Park is within easy reach for a relaxing retreat amidst nature.

Exceptional Service

Our dedicated 24-hour front desk and concierge service are always available to cater to your needs, ensuring a seamless and enjoyable stay. Benefit from free WiFi throughout the property and make use of our private parking facilities for added convenience.

Book your stay at Hyatt Regency Madrid Residences now for an unforgettable experience in the heart of Madrid.

Important information:

"People under 18 years of age can only stay if they present an authorization granted by one of their parents or legal guardians, or if they are accompanied by them"
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 220 reviews
Cleanliness: 8.9
Service: 9.37
Location: 9.21
Room Quality: 8.36
Amenities: 8.68
Value for Money: 8.85
Food and Beverage: 8.59
Overall Experience: 9.26
M
Mark • couple • pt
10
2026-09-18 • via Nuitee
M
Monica • extended_group • ve
9
2026-08-24 • via Nuitee
M
Masaru • couple • jp
10
最高
Pros:

清潔

Cons:

繁華街から距離がある

2026-08-12 • via Nuitee
Y
Yazeed • family_with_children • sa
7
2026-08-11 • via Nuitee
Y
Yazeed • family_with_children • sa
8
2026-08-11 • via Nuitee
A
Arias • family_with_children • co
9
Pros:

Me encantó el tamaño del apto y su diseño interior. Me gustó la ubicación tranquila.

2026-08-09 • via Nuitee
I
Itala • family_with_children • pe
6
2026-08-03 • via Nuitee
S
Shaila • family_with_children • in
9
Relaxing , would stay if a but cheaper
Pros:

Spacious , clean , great location, great staff

Cons:

Shower not great
Tub not great

2026-08-03 • via Nuitee
N
Nouf • family_with_children • sa
10
2026-07-24 • via Nuitee
J
JAIME • couple • es
10
Un alojamiento que cumple con todo lo esperado
Pros:

El apartamento está muy bien, con todo lo necesario y más. Como cortesía, de todo para un buen desayuno. Personal muy agradable.

Cons:

Todo genial

2026-07-21 • via Nuitee
F
Fábio • family_with_children • br
10
2026-07-17 • via Nuitee
A
Ana • family_with_children • ph
9
Pros:

The apartment was perfect for our family of four. Very comfortable, well located and aircon worked very well.

Cons:

The only recommendation I have is to improve the towel racks or hooks in the bathrooms.

2026-07-17 • via Nuitee
K
Kaiser H. • extended_group • ae
10
An excellent stay with courteous staff.
Pros:

The cleanliness and the layout of the room. Excellent

Cons:

Location was ok. Lobby too small

2026-07-13 • via Nuitee
J
José María • family_with_children • co
10
2026-07-13 • via Nuitee
E
ErnestoC269 • Family • Tegucigalpa, Francisco Morazan Department
10
Hyatt Residences Madrid
Pros:

Excellent location. Great service. Spacious accommodation. Will come back definitely.

2026-07-04 • via Tripadvisor
C
Cande • extended_group • ar
9
2026-06-28 • via Nuitee
A
Alberto • couple • cl
9
2026-06-14 • via Nuitee
F
Frank • extended_group • pl
10
2026-06-13 • via Nuitee
S
Sylvie • solo_traveller • ar
10
Apartamentos de lujo en Salamanca
Pros:

La ubicación, el tamaño de la sala y las habitaciones, la buena iluminación, las cortesías (café, té, leche, etc.)

2026-06-08 • via Nuitee
D
danbN2124DS • Family • Boston, Massachusetts
10
Hyatt Regency Madrid Residences - Perfect Madrid Base for Families — Highly Recommend!
Pros:

My wife and I recently spent 5 nights at the Hyatt Residences Madrid with our 4.5-year-old son, and I can say without hesitation this is the ideal hotel for families visiting the city.

The Room
We booked a two-bedroom apartment and the layout was perfect for traveling with a young child. The primary bedroom features a king bed with an en-suite bathroom, while the second bedroom had a single bed and its own full bath. The kitchen and living area were spacious and open — plenty of room for a toddler to run around in the afternoon while we got ready for dinner. The real bonus? Being able to put our son to bed at night and still enjoy a quiet conversation and a glass of wine in the living room. That alone is worth the upgrade from a standard hotel room.

The Staff
Genuinely one of the friendliest and most attentive hotel teams we've encountered. We made an effort to speak Spanish throughout our stay and the staff always appreciated it, though everyone was equally comfortable in English. They went out of their way with restaurant and sightseeing recommendations, handled daily housekeeping without us ever needing to ask, and called taxis for us on the spot — never waited more than a few minutes. Outstanding service from start to finish.

The Location
The property sits just over a mile from the heart of Madrid, which suits us perfectly since we love to explore on foot. A short walk brings you to a upscale shopping district and a lovely stretch of outdoor restaurants. The neighborhood felt extremely safe at all hours, and there's a fantastic restaurant right downstairs for nights when you don't want to venture far. One tip for families: we picked up an inexpensive stroller locally, which made it much easier to keep pace on longer walks with our little one in tow.

Bottom Line
The Hyatt Residences Madrid checked every box — space, comfort, location, and service. We'll absolutely be back on our next trip to Madrid.

2026-06-07 • via Tripadvisor