Kimpton Kitalay Samui by IHG

Hotels
•
Kimpton Hotels
9.3 (749 reviews)
10/78 Moo 5. Bophut , Choeng Mon Beach , TH
+66 77 951 999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly, attentive and professional staff (returned forgotten money, upgrades, attentive service)
Excellent spa and massages
Beautiful, spacious and well-appointed rooms
Nice central pool overlooking the beach
Great overall hotel atmosphere and high service level
Good location
Cons:
Beach in poor condition (seaweed, mud, rocks) and sometimes not usable
Too many children / crowded pools; lack of pool usage rules
Pool water reported as warm at times
Gym small and under-equipped
Occasional food & beverage service delays (30-minute drink delay reported without apology)

Categories

Cleanliness
9.5
Rooms repeatedly described as very clean and spotless in reviews; overall high cleanliness standards.
Service
9.6
Staff repeatedly praised as extremely cordial, helpful and professional (e.g., locating and returning forgotten money, attentive upgrades and assistance).
Location
9
Great location and good hotel positioning with pool overlooking the beach, but beach condition (seaweed/mud/rocks) reduces the score slightly.
Room Quality
9.5
Rooms described as wonderful, spacious, modern and very comfortable (super comfortable beds, pleasant balconies).
Amenities
9.1
Excellent spa and massage praised; beautiful central pool. Some negatives: pool water reported warm at times and gym described as small/under-equipped; pool usage issues due to many children.
Value for Money
9.3
Standard quality for this hotel tier.
Food and Beverage
8.7
One notable service lapse at a restaurant/bar where the first drink took ~30 minutes to arrive and no apology was offered; otherwise no strong positive mentions of F&B.
Overall Experience
9.7
Overall very positive — guests want to return, praise the structure, spa and especially the staff; main detractors are beach condition and occasional crowding/behaviour of children in pools.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Accommodation

Kimpton Kitalay Samui, an IHG Hotel offers air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even boast balconies with stunning sea views, ensuring a comfortable and lavish stay.

Dining Experience

Indulge in a variety of culinary delights at the hotel's restaurant, serving Mediterranean, Seafood, and Spanish cuisine. With options ranging from buffet to à la carte, including vegetarian and vegan choices, there's something to satisfy every palate.

Leisure Facilities

Unwind at the sauna, enjoy a game of billiards or table tennis, or explore the area on complimentary bikes. With an outdoor pool, fitness centre, and kids' club, Kimpton Kitalay Samui, an IHG Hotel offers a perfect blend of relaxation and entertainment.

Book now for an unforgettable stay at Kimpton Kitalay Samui, an IHG Hotel, where luxury meets serenity.

Important information:

From 20 October to 10 December 2025, SHADES Pool Bar will be undergoing enhancement work. While we aim to minimize any disruption by carrying out the project in phases, guest comfort, safety, and peace of mind will remain our top priority.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.3
Based on 749 reviews
Cleanliness: 9.5
Service: 9.6
Location: 9
Room Quality: 9.5
Amenities: 9.1
Value for Money: 9.3
Food and Beverage: 8.7
Overall Experience: 9.7
S
Stephane • family_with_children • mc
10
2026-10-29 • via Nuitee
N
Nauman A. Malik • solo_traveller • pk
10
2026-10-12 • via Nuitee
J
JEAN • couple • fr
10
2026-09-16 • via Nuitee
N
NATHALIE • couple • fr
10
2026-09-13 • via Nuitee
O
ofri • family_with_children • il
9
מלון מעולה בטוח נחזור כל המשפחה
Pros:

מלון מפנק, צוות סופר נחמד, מיקום מעולה, המסאג׳ הכי טוב שעשיתי!

Cons:

החוף עם מלא אצות ובוץ, המים בבריכה היו חמים, החדר כושר לא מספיק גדול ומאובזר

2026-09-13 • via Nuitee
Q
Quino • extended_group • es
10
2026-09-11 • via Nuitee
D
Davide • extended_group • it
8
2026-08-30 • via Nuitee
E
Elad • solo_traveller • il
8
2026-08-25 • via Nuitee
L
Laura • family_with_children • it
8
Elegante e bella ma troppi bambini
Pros:

Molto bella e curata

Cons:

Troppi bambini

2026-08-24 • via Nuitee
N
Neide • family_with_children • it
10
Voglia di tornare
Pros:

Abbiamo avuto un’esperienza molto positiva in questo hotel. La camera era meravigliosa, la struttura è bellissima e molto ben curata, e tutto il personale è stato estremamente cordiale, gentile e accogliente. Anche la spa merita una menzione speciale: struttura eccellente e un’esperienza davvero splendida.

Come punto di miglioramento, credo che l’hotel dovrebbe stabilire regole più chiare per l’utilizzo delle piscine, soprattutto nei periodi di maggiore affluenza. Viaggiavamo in famiglia e, per noi, la presenza dei bambini è assolutamente positiva. Il problema non è questo, ma piuttosto la mancanza di alcuni limiti di base. In alcuni momenti c’erano bambini con gonfiabili enormi che occupavano gran parte della piscina, persone che giocavano a palla e persino bambini piccoli senza pannolini adatti alla piscina.

Vorrei inoltre sottolineare un episodio che dimostra molto bene la qualità e la gentilezza del personale. Dopo aver lasciato l’hotel, ci siamo accorti di aver dimenticato una somma di denaro alla reception. Il personale è stato estremamente disponibile e premuroso e ha trovato il modo di restituirci l’importo tramite la carta di credito. È stato un gesto molto gentile, efficiente e professionale, che ci ha lasciato un’ottima impressione e ha rafforzato ulteriormente la nostra fiducia nell’hotel.

Nel complesso, è un hotel bellissimo, con un’eccellente struttura, camere meravigliose, una spa eccezionale e, soprattutto, un personale estremamente cordiale e disponibile.

2026-08-22 • via Nuitee
C
Christel • family_with_children • nl
9
Fantastisch
Pros:

Prachtig hotel, goede ligging, in 1 woord geweldig

2026-08-21 • via Nuitee
E
Emma05 • solo_traveller • il
10
Pros:

המלון פשוט מדהים ומציע חוויית אירוח יוקרתית,
מוקפדת ומרגיעה במיוחד.
מהרגע הראשון מרגישים את רמת השירות הגבוהה, הצוות אדיב, קשוב, חייכן ודואג לכל פרט קטן כדי שהשהות תהיה לא פחות ממושלמת.
האווירה שלווה.
החדרים מרווחים מאוד, נקיים ללא רבב ומעוצבים בסטנדרט גבוה ומודרני, עם מיטה סופר נוחה ומרפסת מפנקת.
הבריכה המרכזית יפהפייה, נוחה לשימוש גם עם ילדים קטנים כי לכל אורכה יש מעין מדרגה שמאפשרת לילדים קטנים לשחות במים רדודים לצד מים עמוקים יותר שמתאימים ליותר בוגרים.
הבריכה משקיפה ישירות לחוף.

2026-08-19 • via Nuitee
S
STÉPHANIE • extended_group • fr
8
2026-08-18 • via Nuitee
L
Laurent • couple • fr
5
Juste pour enfants et famille nombreuse
Pros:

La piscine

Cons:

Une grande colonie de vacances avec plein d enfants et une plage non exploitable car plein de rochers et très peu d activités à part les jeux pour enfants

2026-08-18 • via Nuitee
T
Tatsuya • family_with_children • jp
9
Pros:

基本的に全ての従業員の対応が素晴らしかった
部屋のアップグレード、デイルームの準備などつつがなく
また、忘れものの確認など、丁寧にしてくれた

Cons:

最後の食事でFishman houseで、最初のドリンクが30分出てこなかった
伝えたあとに出てきたが、特段お詫びの一言もなかった
その他はとてもよかったが、最後に台無しでとても残念だった

2026-08-08 • via Nuitee
A
Alex • family_with_children • nl
7
would not recommand bad value for mony there are better hotels that cost less in the area
Pros:

While you pay a premium compared to other hotels in the area, the value for money falls a bit short, as you don't get much extra in return. However, the hotel is visually appealing, and the staff is generally friendly. The dining options were good, and I especially enjoyed the on-site Japanese restaurant.

Cons:

The check-in experience was disappointing, as no information regarding the hotel's facilities or promotions was provided upon arrival. Although the staff attempted to explain this to me later, I expect a higher standard of service from a 5-star hotel. Furthermore, housekeeping was unreliable; my room was not cleaned on time, leaving me to question if it had been properly cleaned at all.

2026-08-07 • via Nuitee
Y
Ylyes • couple • fr
10
2026-08-06 • via Nuitee
I
Idan • family_with_children • il
10
Pros:

מלון מהמם, שקט ועם חוף מדהים!

2026-08-02 • via Nuitee
J
Jahangir • family_with_children • ru
4
Cons:

Нету нормального ресторана с едой их вроде 3 штуки но везде не вкусно

2026-07-25 • via Nuitee
L
Li • family_with_children • kr
10
2026-07-19 • via Nuitee