THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

Hotels
•
Pan Pacific Hotels & Resorts
9.2 (540 reviews)
Higashiyama-ku, Sanjo-dori, Shirakawabashi, Higashi-iru, 3 Chome, Ebisucho 175-2 , Kyoto , jp

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Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Great location
Clean and beautiful rooms
Luxurious feel
Friendly staff
Cons:
Noise problems in some rooms
Breakfast quality issues
Inconsistent service response

Categories

Cleanliness
8.66
Multiple reviews indicated the hotel was clean, but some mentioned noise issues that impacted the experience.
Service
9.63
Service quality varied; a strong positive note from most guests but a significant issue for one reviewer regarding the front desk's handling of a room discrepancy.
Location
9.67
Guests often praised the convenient and quiet location with accessibility.
Room Quality
9.62
Favorable mentions of room comfort and design were noted, though one review pointed out noise issues.
Amenities
9.15
Amenities received mixed feedback; some guests enjoyed facilities while others had complaints about breakfast.
Value for Money
9.11
Guests felt the hotel offered good value, despite some complaints about breakfast quality.
Food and Beverage
8.16
Positive mentions for dinner options, but significant complaints about the breakfast buffet.
Overall Experience
9.63
Most guests described their stays as enjoyable and would recommend the hotel despite few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:48

Property Description

Luxurious Accommodation
THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel offers 5-star air-conditioned rooms with modern amenities, including free WiFi and flat-screen TVs. Guests can unwind in comfort and style in rooms equipped with a kettle and free toiletries.

Top-Notch Facilities
Indulge in the hotel's fitness centre, garden, and terrace, perfect for relaxation and leisure. The on-site restaurant ensures a delightful dining experience, while the 24-hour front desk, concierge service, and currency exchange cater to every guest's needs.

Prime Location
Situated near iconic landmarks like Shoren-in Temple and Heian Shrine, THE HOTEL HIGASHIYAMA is a gateway to Kyoto's cultural treasures. With Itami Airport in proximity, convenience is at your doorstep.

Book now for an unforgettable stay at THE HOTEL HIGASHIYAMA by Kyoto Tokyu Hotel.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 540 reviews
Cleanliness: 8.66
Service: 9.63
Location: 9.67
Room Quality: 9.62
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 8.16
Overall Experience: 9.63
M
Meera • extended_group • ae
8
Pros:

location, cleanliness, helpful staff

2026-05-23 • via Nuitee
P
Pia • family_with_children • au
9
Lovely stay that we enjoyed very much.
Pros:

Beautiful hotel with stunning architecture, lovely staff and great breakfast and foot spa. Near the station and temples that were wonderful to explore during the day and evening.

2026-05-22 • via Nuitee
S
SOFIA • couple • gr
9
Pros:

Quiet location, walkable distance to Kyoto’s center, the hotel runs a shuttle to and from the Kyoto train station which is very convenient. The rooms are on the small size but comfortable. The breakfast is nice

2026-05-21 • via Nuitee
Y
Yuk • extended_group • ca
10
Clean, good breakfast and provide shuttle bus to Kyoto station.
Pros:

Excellent

2026-05-20 • via Nuitee
J
Jacob • solo_traveller • de
10
Pros:

Very nice and clean hotel. The room was great, and the breakfast was outstanding!

Cons:

During the time of stay, facilities such as the gym and laundry room were unavailable. It would have been nice to know this before booking, especially for long stays.

2026-05-16 • via Nuitee
M
Márk • solo_traveller • hu
10
2026-05-16 • via Nuitee
N
nuno • couple • pt
10
impecável
Pros:

Na

Cons:

Na

2026-05-15 • via Nuitee
P
Peter • solo_traveller • de
9
Pros:

Das Hotel war sehr schön und modern eingerichtet. Die Lage war sehr gut, mit dem Bus nur 4 bis 5 Haltestellen in die Innenstadt / Fluss. Zimmer war sehr sehr schön, geräumig und ruhig.

Cons:

Der Frühstücksraum war etwas zu klein bei der Anzahl der Gäste.
Es gab kein Kleiderschrank sondern nur eine Möglichkeit Dinge auf Bügeln zu hängen.

2026-05-15 • via Nuitee
C
christelle • solo_traveller • nc
8
Pros:

Très bien placé. Hôtel très grand mais très calme. Literie confortable jolie petite chambre

Cons:

La chambre que nous avions pris était très petite surtout avec deux grosses valises

2026-05-14 • via Nuitee
M
MARELA • solo_traveller • ph
8
2026-05-11 • via Nuitee
E
Ellis • family_with_children • gb
9
2026-05-08 • via Nuitee
J
J.Fernandez • solo_traveller • es
9
2026-05-08 • via Nuitee
F
Fabio Camillo • couple • it
10
2026-05-01 • via Nuitee
E
Eric • couple • us
10
Great stay.
Pros:

Clean, location, breakfast, accommodating staff, spa , laundry - all very good.

2026-05-01 • via Nuitee
C
Carmela • family_with_children • ar
10
Super satisfactoria
Pros:

La ubicación es perfecta, las instalaciones hermosas, el desayuno esquisito, la atención del personal es super destacable

Cons:

Podrían mejorar un poco la panadería del desayuno, no es mala, pero es acotada y comí mejores en otros hoteles durante mi viaje

2026-04-30 • via Nuitee
M
Meyer • couple • il
10
2026-04-30 • via Nuitee
H
huimei • couple • tw
10
飯店地點優越、方便，離景點近，環境比較幽靜
Pros:

有接駁車的服務，而且司機大哥很親切，服務周到。
飯店人員的服務態度很好，飯店的氛圍很幽靜，也很有穩重的設計感。

Cons:

房間面對馬路，窗戶是霧面玻璃，沒有景觀可以看，有點可惜

2026-04-28 • via Nuitee
G
Gergana • couple • bg
5
2026-04-27 • via Nuitee
K
Kazuha • family_with_children • jp
7
2026-04-26 • via Nuitee
M
Massimiliano • couple • it
10
2026-04-22 • via Nuitee