ROK Hotel Kingston, Tapestry Collection By Hilton

Hotels
•
Tapestry Collection
9.4 (1413 reviews)
2-4 King Street , Kingston , jm

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and peaceful environment
Great location for views
Cons:
Expensive restaurants
Parking fees

Categories

Cleanliness
9.64
The place is very clean and not too crowded.
Service
9.99
The staff went above and beyond to ensure comfort.
Location
9.65
Close proximity to the waterfront; minor issue due to distance from attractions.
Room Quality
9.6
The suite was comfortable and well-equipped.
Amenities
8.63
Good amenities but some dining options were overpriced.
Value for Money
9.09
Restaurants are expensive but the overall experience was satisfactory.
Food and Beverage
8.64
Food was good but not always value for money.
Overall Experience
9.99
Great experience overall, would definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:25

Property Description

Luxurious Accommodation with Top-Notch Amenities

Outdoor Swimming Pool and Fitness Centre
Indulge in relaxation and wellness at our hotel's outdoor swimming pool and fully-equipped fitness centre. Whether you prefer a refreshing swim or an invigorating workout, we have you covered.

Concierge Service and Organized Tours
Our dedicated 24-hour front desk and concierge service are here to make your stay seamless. Let us take care of organizing tours and providing local insights to enhance your Kingston experience.

Comfortable Rooms with Modern Features
Each room at ROK Hotel Kingston Tapestry Collection By Hilton is thoughtfully designed with a desk, private bathroom, flat-screen TV, and air conditioning. Some rooms even boast a balcony for a breathtaking view. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 1413 reviews
Cleanliness: 9.64
Service: 9.99
Location: 9.65
Room Quality: 9.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.99
J
Juan • family_with_children • pe
1
NO ES LA EXPERIENCIA HILTON QUE UNO ESPERA.
Pros:

La ubicación y las instalaciones comunes

Cons:

No me gustó el trato del personal. No hay Apple Pay solo con tarjeta física, en el comedor al desayunar me dijeron que mi familia (un bebé de 1 año, un niño de 10 mi esposa y yo) éramos muy ruidosos y que debíamos permanecer callados. Perdí un bolso en la puerta y el personal no me ayudó a recuperarlo ni ver las cámaras. Desayuno no incluido. Parking se paga adicional 20 usd por día. Llegue 11:45 pm y nos hicieron esperar 45 minutos para la habitación.

2026-07-25 • via Nuitee
P
Peter • couple • nz
10
2026-07-25 • via Nuitee
C
Carlis • solo_traveller • us
10
Pros:

Everything long side the staff

Cons:

Like every ting

2026-07-25 • via Nuitee
C
Chanel • couple • gb
8
2026-07-24 • via Nuitee
N
natashajE2071PF • Family
8
Great service parking was inconvenient
Pros:

Visited the bar and Clifton was an amazing bartender, great service, attentive and really good drinks. However the cost I had to pay to park was ridiculous had to keep watching the clock as parking is not subsidised which is crazy.

2026-07-23 • via Tripadvisor
N
Natasha • couple • au
8
2026-07-22 • via Nuitee
J
Jacqueline • solo_traveller • kn
10
Everything was perfect. Will return.
2026-07-19 • via Nuitee
D
Dessire • extended_group • do
9
Pros:

Bueno

2026-07-18 • via Nuitee
M
Monica Maria • family_with_children • co
9
2026-07-15 • via Nuitee
J
jamaineb2026 • Couples
4
Needs improvement
Pros:

My stay at this hotel was disappointing because the housekeeping service fell well below expectations. Although the beds were made each day, the room was not properly cleaned. The floors and other areas appeared untouched, giving the impression that only the beds had been tidied.

The towel service was also inadequate. Our room accommodated two guests, yet after taking away the used towels, housekeeping replaced them with only one towel. In addition, the bath mats and washcloths were not replaced at all, leaving us without the basic amenities expected during our stay.

Good housekeeping is an important part of the overall guest experience, and unfortunately, it did not meet a satisfactory standard. I hope management addresses these issues to improve the quality and consistency of their room service for future guests. I didn’t even bother to try their food..

2026-07-14 • via Tripadvisor
T
Trevor • couple • jm
9
2026-07-14 • via Nuitee
C
Crystal • family_with_children • ca
10
Pros:

Everything was good

Cons:

the bathroom didnt have plugs

2026-07-14 • via Nuitee
C
Cherry • solo_traveller • gb
8
2026-07-13 • via Nuitee
A
Andre • couple • jm
9
2026-07-13 • via Nuitee
P
Pauline • couple • us
10
2026-07-13 • via Nuitee
M
Marc • family_with_children • gp
3
Pros:

l’emplacement

Cons:

Le tarif a été modifié en ajoutant des taxes non justifiées

2026-07-10 • via Nuitee
A
ALINE • solo_traveller • br
3
I dont want to come back
Pros:

Rooms are too dark. No direct light and I had a closet covering the light from the window. It was extremly unconfortable stay at that room.

Cons:

rooms

2026-07-10 • via Nuitee
C
C • solo_traveller • gb
10
Excellence...
Pros:

Cannot fault a single thing, staff, food, location, attentiveness, cleanliness, cocktails, balcony views, accessibility...All on point.

Cons:

The bar could have stayed open past 11pm during the week.

2026-07-07 • via Nuitee
A
Aleksandar • solo_traveller • rs
10
2026-07-06 • via Nuitee
R
Regi • solo_traveller • ky
10
2026-07-06 • via Nuitee