Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Spacious rooms
Good location
Cons:
Damp smell in the corridors
Pool area hazards

Categories

Cleanliness
7.74
There was a noticeable damp smell in both the room and the corridor.
Service
9.21
Excellent, friendly staff and reasonable service standards.
Location
8.75
Convenient location not too far from the airport.
Room Quality
8.7
Spacious rooms with good ambiance.
Amenities
9.23
The hotel provides a wide range of facilities that make the stay comfortable.
Value for Money
8.99
Reasonably priced for the quality of service provided.
Food and Beverage
8.74
Breakfast is superb and the restaurant has a good variety of dishes.
Overall Experience
9.01
Guests had a great time and were generally satisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 22:16

Property Description

Luxurious Accommodations
Laguna Grand Hotel & Spa Songkhla offers elegant 5-star rooms with modern amenities including a flat-screen TV, minibar, and private balcony. Guests can unwind in air-conditioned comfort and enjoy the convenience of room service.

Relaxation and Wellness
Indulge in the hotel's year-round outdoor pool, fitness center, and sauna for the ultimate relaxation experience. Take a leisurely stroll through the lush garden and rejuvenate your senses in this tranquil oasis.

Convenient Location
Located just a short distance from popular attractions like the Golden Mermaid Statue and CentralFestival Hatyai Department Store, Laguna Grand Hotel & Spa Songkhla provides easy access to the best of Songkhla. The paid airport shuttle service ensures a hassle-free arrival and departure for guests.

Experience luxury and comfort at Laguna Grand Hotel & Spa Songkhla. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HDY

Location

Guest Reviews

8.8
Based on 354 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 9.23
Value for Money: 8.99
Food and Beverage: 8.74
Overall Experience: 9.01
J
José Manuel • couple • pt
8
2026-05-27 • via Nuitee
V
VikramJeet • couple • my
1
We stayed at Laguna Grand Hotel & Spa Songkhla during our road trip and unfortunately the experience did not match t
Pros:

Infrastructure

Cons:

We stayed at Laguna Grand Hotel & Spa Songkhla during our road trip and unfortunately the experience did not match the pricing or expectations of a resort property.

The hotel looks impressive in photos, but several important facilities and services were disappointing. The swimming pool was closed during our stay and this was not informed before check-in. The room AC was not working properly, making it uncomfortable in Thailand’s heat. Even the lobby air conditioning was switched off most of the time, which gave a poor first impression for arriving guests.

Food pricing was at almost 5-star hotel levels, but the food quality and taste did not justify the cost. Breakfast options were also very limited and items were not refilled properly during busy hours.

The property has good infrastructure and potential, but maintenance, transparency, and overall guest service need serious improvement. Travellers, especially families with children, should confirm the status of facilities before booking.
Additionally, I was charged 380 baht, for frame which contained, bar code for ordering the food, that fell from bed, the mirror was ok but frame broke.. seems like it was place to charge you.

Be careful while booking….

2026-05-27 • via Nuitee
P
Patrik • solo_traveller • hu
9
2026-05-14 • via Nuitee
W
Warissara • couple • th
10
ดีมากเลย
Pros:

อาหารอร่อย บรรยากาศดี และมีร้านสำหรับจิบเบียร์ เครื่องดื่ม

2026-05-12 • via Nuitee
A
Anis • couple • my
10
2026-05-07 • via Nuitee
S
Sunee • couple • ca
9
2026-05-02 • via Nuitee
N
N.Da • couple • th
9
Pros:

บรรยากาศ.พนักงานต้อนรับ,อาหารอร่อยมาก

Cons:

ไม่ชอบ อนุทิน น้ำมันแพง

2026-04-30 • via Nuitee
G
Geert • extended_group • be
9
Wonderful hotel at the intersection of laguna and sea
Pros:

Wonderful hotel. Nice big comfy rooms with extra large tv with English spoken channels.
Nice swimming pool.
Good restaurant with a huge variaty in cocktails, drinks and food.

Cons:

Nothing bad to tell about this place.

2026-04-23 • via Nuitee
R
Ratneh Sahabi • solo_traveller • my
10
Pros:

Room and the facility

2026-04-22 • via Nuitee
G
Gilbert Nathan • couple • my
8
2026-04-05 • via Nuitee
V
Veli-Pekka • couple • fi
9
2026-03-22 • via Nuitee
M
MARCELLO • couple • it
9
2026-03-20 • via Nuitee
M
Muhammad Yasin • couple • my
7
Nice breakfast and bed.
Pros:

Room size is big. Shower was good. Nice breakfast

Cons:

The floor had a bad sewage outflow smell. From lift to the inside of the room.

2026-03-15 • via Nuitee
O
Oil Pat • extended_group • th
9
2026-03-09 • via Nuitee
A
Alen • couple • ch
7
2026-03-05 • via Nuitee
P
Peter • couple • ch
9
Pros:

Frühstücksbuffet; Zimmer-upgrade; Fitness Center

Cons:

Wenig Liegen beim Pool

2026-03-03 • via Nuitee
C
Chorthip Poy • couple • th
10
2026-02-24 • via Nuitee
I
Irsyad Hakim • couple • my
9
2025-10-02 • via Nuitee
R
Rebecca • partner
10
Pros:

The staff was very kind and professional. There was so much that stood out as excellent. check in was fast. I was surprised at a few simple points for all the big amazing presentation. Smart eco choice for halls with no air con. No hand soap in bathroom, was told had to “ask” for it. I would assume cleanliness after using facilities would be essential. Asked for staff to assist with air con 4 times, we were only there overnight but no one ever came. Bed was very comfy. Pillows perfect, 2 per person. I’m a medium size woman “8” and the robes were both too small for me, but nice touch (again considering no hand soap but useless robes). Loved the sliding bathroom door. Large mirrors. View was gorgeous overlooking water (river/lagoon?). The food at Riva was beautiful, not very tasty, I mean naturally. Only had dinner there. Tried several dishes. Stir fried rice was bland. Not much natural flavor of the food. Somewhat bland on flavor, muscles were tough. Shrimp rolls were different, only ground shrimp, no vegetables in the mix, but nice light crispy roll. One (1) scallop in a scallop dish, the pappardelle sauce was amazing though. Tried the pizza, it was interesting, nice crispy crust but cold when brought out, cheese is not tasty cold. Breakfast was great. Lots of tasty freshly prepared options. The pool was super refreshing. The workout room was more than adequate and beautiful view. Overall we would stay again for sure. Probably just eat somewhere else.

2025-09-20 • via Nuitee
I
Izzati • family_with_children • my
10
2025-09-16 • via Nuitee