Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
•
Holiday Inn Express
8.8 (4176 reviews)
Back Lane , Cambridge , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

8.8
Based on 4176 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
P
Paul • couple • gb
9
Great location on the outskirts of Cambridge. Very easy to find and good car park. Lovely welcome too.
Pros:

Very clean and very helpful staff.

Cons:

Nothing.

2026-10-14 • via Nuitee
K
Kek • couple • nl
9
prima
Pros:

alles was praktisch, schoon en netjes., Prima bedden

Cons:

lounge om iets te drinken is in de hal en die vonden we niet erg gezellig. Was rommelig

2026-10-13 • via Nuitee
J
Jakub • family_with_children • cz
8
Pros:

Snídaně bufet, standardní britský výběr, chutné. Lokalita malé městečko, hned vedle obchoďák, a jako zajímavost rozsáhlý business park, který vypadá opravdu jako park (cestičky, rybníčky, ...). Nedaleko nájezdu na dálnici.

Cons:

Někteří hosté povětšinou "tmavší" pleti, se bohužel rozhodli, že budou každý večer do noci posedávat přímo u vchodu pod okny pokojů a hodně hlasitě cosi oslavovat vč. pouštění hudby z reproduktoru. Fakt nechápu, že to personál hotelu dovolil.

2026-10-13 • via Nuitee
R
RYAN • solo_traveller • ca
9
Pros:

Nice tidy place, all new and the staff were friendly. Also the restaurant was very good.

Cons:

Breakfast finished at 9am, which seems pretty early. The faucet was massive but there was no countertop space in the bathroom so a bit impractical.

2026-10-12 • via Nuitee
S
Sandra • couple • gb
7
Overall very good
Pros:

Breakfast good. Lovely brown bread. Decaf tea available Veryclean
Staff very pleasant. The person who serviced our room did an excellent job. No criticism at all

Cons:

The heating was a big problem
We were so cold. The sun symbol was impossible to find.
After going to bed the heating suddenly came on and was very hot, but at the wrong time. We never have heating on during the night. Did spoil our stay a little
More hooks in the bathroom needed

2026-10-12 • via Nuitee
S
Sarah • solo_traveller • gb
8
Front of house staff were fabulously helpful.
Pros:

Great GF options at Breakfast. Staff helpful and accommodated a room change.

2026-10-11 • via Nuitee
A
Abinaya • family_with_children • gb
10
Great breakfast and clean room
Pros:

The breakfast was great - lots of selection of food and the room was nice and quite.

2026-10-11 • via Nuitee
C
Clive • solo_traveller • gb
8
2026-10-11 • via Nuitee
V
Vicky-Lee • solo_traveller • gb
10
Worth the visit
Pros:

All very nice. Definitely book again

2026-10-10 • via Nuitee
D
Denise • solo_traveller • gb
6
Ok stay but we will look for an alternative
Pros:

Clean, good parking, friendly staff.

Cons:

Poor breakfasts. No ice at the bar. Only side plates used at breakfast which are too small

2026-10-09 • via Nuitee
C
Caroline • solo_traveller • gb
9
Super budget hotel.
Pros:

I had a great night's sleep in a comfortable room, followed by a good breakfast, for a fantastic price.

Cons:

N/A

2026-10-08 • via Nuitee
D
Dawn • solo_traveller • gb
10
2026-10-07 • via Nuitee
M
Madelaine • extended_group • ca
9
2026-09-19 • via Nuitee
K
Kinny • solo_traveller • gb
9
Comfort and quietness.
Pros:

Excellent staff, friendly welcome and a great room. Very quiet area as the small town of Cambourne just being built. Literally just built, so much so that normal car, or even Tom tom, sat nav couldn't find it and I drove sideways, up and down, just a few miles away...! Luckily Google Maps knows every move we make and got me there .

Cons:

n/a

2026-09-19 • via Nuitee
S
Sonja • solo_traveller • de
10
2026-09-19 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-09-18 • via Nuitee
T
Tanisha • solo_traveller • gb
9
2026-09-17 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-09-16 • via Nuitee
S
Shona • solo_traveller • gb
8
Good but could be better
Pros:

Location is great for access to Cambridge and beyond. Staff were helpful and pleasant.

Cons:

Couldn't get a Twin room though when I booked with Booking.com it initially stated Twin/Standard so presumed wrongly that's what we got. Staff tried to change but nothing available sadly. Also the dinner options were not great. Food pretty poor to be honest. Ordered Thai chicken curry and meat was hard, not edible. Really need to upgrade the standard if wish to encourage guests to remain in and use restaurant at night. We had to search about locally to try and find meals

2026-09-15 • via Nuitee
K
King • solo_traveller • gb
10
Pros:

The staff were fantastic and very helpful

Cons:

No flannels

2026-09-14 • via Nuitee