Holiday Inn Express Cambridge West - Cambourne by IHG

Hotels
Holiday Inn Express
8.8 (4085 reviews)
Back Lane , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Comfortable stay
Cons:
Room size issues
Cleanliness concerns
Limited breakfast options

Categories

Cleanliness
8.28
Several reviews indicate the need for a deep clean and attention to bathroom facilities.
Service
9.25
Multiple reviews praised the friendly and accommodating staff, providing a warm welcome and outstanding service.
Location
8.79
The location received positive mentions for its convenience and proximity to attractions.
Room Quality
8.24
While some rooms were comfortable, several reviews noted issues with size and bathroom temperature.
Amenities
9.27
Positive mentions of amenities such as free parking and dog-friendly policies.
Value for Money
8.73
Overall impression of good value for money across several reviews.
Food and Beverage
8.78
Review mentions of satisfactory breakfast options with room for improvement in variety.
Overall Experience
9.05
Overall positive sentiments with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:41

Property Description

Convenient Location
Located just 17 km from the University of Cambridge, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel offers easy access to popular attractions like St Catharine's College and St John's College. With free private parking, guests can explore the area hassle-free.

Comfortable Accommodation
The hotel provides cozy guest rooms equipped with modern amenities such as free WiFi, TV, and complimentary toiletries. Guests can start their day right with a buffet breakfast and enjoy a comfortable stay with quality bed linen and towels provided.

Excellent Services
From multilingual staff available 24/7 to a business centre for guests' convenience, Holiday Inn Express Cambridge West - Cambourne, an IHG Hotel ensures a pleasant stay for all visitors. Book now to experience a seamless blend of comfort and convenience during your Cambridge visit.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 4085 reviews
Cleanliness: 8.28
Service: 9.25
Location: 8.79
Room Quality: 8.24
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
N
Noel solo_traveller gb
9
Pros:

Okay

Cons:

Breakfast quality could have been better. Public areas bar / restaurant could be more appealing to spend time in.

2026-06-20 via Nuitee
A
ashley solo_traveller gb
9
2026-06-19 via Nuitee
B
BF couple ng
7
2026-06-18 via Nuitee
C
Christina solo_traveller gb
8
Pros:

Nikki at reception was really personable and pleasant, lovely to engage with.
Room was satisfying and great location for the Bourn clinic

Cons:

TV channels could be better

2026-06-18 via Nuitee
M
Marie couple gb
10
2026-06-17 via Nuitee
B
Bernt solo_traveller no
9
2026-06-16 via Nuitee
L
Luthien86 solo_traveller it
9
Pros:

Camera pulita, colazione ottima e varia, staff gentile e disponibile, parcheggio gratis! Ottimo rapporto qualità prezzo!

Cons:

Camera piccola, ma era atteso!

2026-06-16 via Nuitee
S
Sharon solo_traveller gb
10
Pros:

Lovely bright clean room...and plenty for breakfast

Cons:

N/A

2026-06-16 via Nuitee
R
Ruth family_with_children gb
9
Pros:

..

Cons:

..

2026-06-16 via Nuitee
L
linda solo_traveller gb
10
Pros:

Very clean and quiet environment. Total value for me

Cons:

Room was a bit small

2026-06-15 via Nuitee
C
Christopher couple gb
9
Modern and comfortable, excellent parking facilities, highly recommended for a cambridge short break
Pros:

Very helpful and friendly staff.

Cons:

Nothing all good.

2026-06-14 via Nuitee
N
Nick solo_traveller gb
10
2026-06-14 via Nuitee
W
William couple au
9
2026-06-14 via Nuitee
S
SEHER couple tr
9
Yeni bir otel olduğu için tertemiz rahat bir konaklama imkanı
Pros:

Otel yeni oldugu için çok temiz ve kullanıslıydı. Personel güleryüzlü. Otopark ücretsizdi

2026-06-14 via Nuitee
R
Ruesenberg solo_traveller de
7
2026-06-13 via Nuitee
D
Douglas couple gb
10
A very comfortable stay and staff very friendly.
Pros:

The property was very modern and spotless within. A great place for a stopover if going north or returning south. EV charger on site was a bonus.

Cons:

Free breakfast was excellent but the menu in the cafe was poor along with the quality, tasted like microwave cooked food and everything was with chips so you didn’t have an option. The menu was very simple fast food and the price was expensive and did not match the quality or the quantity.

2026-06-13 via Nuitee
R
Roberta solo_traveller gb
7
Good hotel
Pros:

Convenient, clean.

Cons:

Carpets could do with updating.

2026-06-13 via Nuitee
S
Sydney solo_traveller gb
9
Highly recommended!
Pros:

I really enjoyed my stay here. The hotel was exceptionally clean and tidy, and I loved the bright, minimalist decor. It also smelled divine from the moment I walked in.

Cons:

The only minor downside was that the floorboards, especially out in the hallway, were quite noisy and squeaky. Inside the room, it would also be great if a second chair could be provided, as it is a bit tricky for a couple staying together to sit and eat properly with just one. Finally, I wasn't a big fan of the choice of body wash and shampoo. While I appreciate the effort to go for an organic, natural vibe, I don't think many people really want to smell of parsley after a fresh shower.

2026-06-11 via Nuitee
N
Nicole couple au
8
Perfect hassle free short stay
Pros:

It seems very new so everything is very clean and fresh
Breakfast was lovely

Cons:

It was a little further from Cambridge than I had realized.

2026-06-08 via Nuitee
A
Anne couple gb
10
Pros:

Breakfast was excellent staff very attentive and when I went to the ball to ask to borrow a glass or have some ice I couldn’t have been more accommodating well done

2026-06-08 via Nuitee